We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Place to Retreat” 4 of 5 stars
Review of Apoyo Resort & Spa

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Save Saved
You added Apoyo Resort & Spa to your Saves list
Apoyo Resort & Spa
3.0 of 5 Lodge   |   Laguna Apoyo Reserve, Catarina, Nicaragua   |  
Hotel amenities
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Great Place to Retreat”
4 of 5 stars Reviewed January 30, 2013

My husband and I came here for a quiet retreat and it was the perfect place! It is peaceful and away from the busyness of Granada or Managua. We took advantage of the $49/night deal that have running and it was great. Everyone who works there is incredibly helpful and friendly. We are only taking one star away for the lack of choices on the food menu. Since it is farther away from other places, you sort of have to eat dinner at least at the restaurant there and if you're staying for multiple nights, as we were, you quickly try everything on the menu. Again though, the staff was so amazing and we loved our stay for the beautiful location, clean, spacious rooms, and quiet time away.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granadagal, Public Relations Manager at Apoyo Resort & Spa, responded to this review, February 6, 2013
Thank you so much for taking the time to review the Villas. We take all comments seriously and work very hard at making the Villas a perfect vacation location. We are working on adding more items to thee menu and hope that you will return again and try our new choices.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

98 reviews from our community

Traveler rating
    44
    26
    13
    9
    6
See reviews for
22
32
4
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
  • Any
English first
Ontario, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 6, 2013

Sorry but I have to disagree with most of the positive reviews of this place. It has some lovely features (which we enjoyed) but overall, I felt we'd been taken by the hype. The website makes it look and sound like a posh resort. We don't usually stay at places like this, typically preferring smaller, more midrange guesthouses, but we thought the splurge would be fun for a few days. This place did not meet our expectations.

Here are the positives: Our villa was wonderfully spacious to the point where we didn't know what to do with all the space; the rooms and beds were comfortable; the games room up near the restaurant was a hit with the kids, especially the pool table; and the view from the pool really is spectacular. The pool itself is considerably smaller than I'd expected but it was very clean and well-maintained, and I think it may have been a saltwater pool. The front desk staff were friendly and helpful and spoke very good English. The kitchen in our villa was immaculate and we were thrilled to be able to make our own coffee early in the mornings.

On the downside: This place was completely out of sync with our expectations based on the (outdated) guidebook write-up and the resort's website. On the lake side of the road, where there used to be a restaurant, a pool and lake access, the pool was green and had a tarp over it, the restaurant closed at 5 pm each day (so no dinner), and the beach was all pebbles and no sand, and skinny, with no dock or other pleasant way to get into the water or sit at the beach. Apparently you can rent kayaks for $10/hour, but that's a total rip-off given the price you are already paying for the room, and most other places along the laguna offer kayaks to guests for free. We were a family of four, so it would have been $40 to go out for one hour; we didn't do it.

On the other side of the road, the rest of the resort seemed to be in the process of being rebuilt/improved, and this is where our villa was located. The villas are all built into the side of a mountain, with the restaurant and pool near the top -- quite a hike, or you can ask for a ride. The food selection at the restaurant is minimal and unexciting after you've been there 1 day. There is no wifi at the pool or restaurant or in the villas -- you have to trek down to reception for that. A suggestion would be to offer wifi at the restaurant area at least.

But I think what gave us the worst impression of all is that it seemed a bit like a ghost town....like a place that had once been grand and elegant, but had gone steeply downhill and been deserted, and was only starting to come back to life. Our villa was nearly the size of our home, a massive place for four people, but there wasn't even anywhere to sit on the main floor except at the kitchen table or on a stone bench built into the wall (with no cushions on top). It actually echoed. There was a locking armoir in the bedrooms, but we didn't have the key. There are full kitchens so you can cook your own food, but only if you had the wherewithal to pick it up first in Granada; the little "supply shop" at reception didn't sell anything that we could imagine transforming into dinner. A cab to Granada is $20 each way, which is an expensive method of grocery shopping (and it turns out that another resort down the road can get you a cab for $10 each way). The warm water showers were a nice luxury but the setup of capped wires springing straight out of the showerhead would terrify most electricians. Most of the taps everywhere look like they need replacing. The rooms had no screens, no mosquito nets and not even any ceiling fans, so you were obligated to shut all the windows at night and use the air conditioning (and as a result, our rooms had a distinctly musty smell when we first entered). A shame because the nights were actually pleasantly cool and breezy.

A lot of these problems are things we would normally never even notice or care about, given our typical preference for more "backpackerish" places. At $30 or $50 a night, I don't mind paint and drywall splotches on the tiles, uncomfortable furniture, trekking up half a mountain to dinner every night, or looking out on other villas whose roofs have caved in. But at $137 (what we paid, including taxes, for a 2-bdrm.), I do mind. I definitely expected better.

I think this place has a lot of potential, and I hate to write a review that will discourage people from going, as it does have some good points. I just think it's overpriced for what it's offering right now as it rebuilds.

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granadagal, Public Relations Manager at Apoyo Resort & Spa, responded to this review, January 8, 2013
Thanks so much for taking the time to write a review. I appreciate your frank and honest comments.

In regards to the lakefront area, restaurant and pool, this is not part of The Villas but is owned privately so we have no control over the condition. You are correct in stating that The Villas are in the process of being improved. We would love to have ceiling fans and screens in all units and hope to do so in the future but at this time, this is available only in our Deluxe villas.

Just to be clear, there is a truck on site that will take you up and down the hill in the event that the walk is too difficult. We also offer roundtrip transportation with our private van to Granada, twice daily, for $10 per person.

Unfortunately, Wi-Fi at the restaurant is not possile due to the jungle surrounding us as reception is not possible.

I am sorry you felt the value was out of line with your expectations. It is our goal to meet and exceed expectations and we are working hard to do so. We hope the next time you are the area, you will stop by and see our progress.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2013

The Villas at Apoyo were without a doubt, one of the best parts of our very first Nica trip. The Villas were exceptionally clean, very spacious, and the staff went above and beyond to provide world-class customer service. Special thanks to Oscar, a definite asset to the organization, and an all-around great guy. If you're looking to spend a few days completely surrounded by nature, yet still have access to all the amenities, then look no further! Imagine waking up to the sound of exotic birds and monkeys right outside your door, or enjoying the most breathtaking views lounging in an infinity pool while sipping on an ice-cold beer, these people make it happen!! We cannot wait to go back. Thanks again to all the staff for making our first trip to Nicaragua, a memorable one.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed January 1, 2013

This is a marvelous place, Apoyo lagoon that is. The Villas are up on the hillside above the lake, some have great view, some not. For a family who wants a place to settle, hang out, cook, it is a great deal. My girlfriend and I went on a whim and got a great, two bedroom villa near the restaurant, (more on that to come) with a great view. It was clean though it had the biggest spider I have ever seen in the wild. The employee who happened to be there scooted it out while telling us about the spider, how poison-is it was and so on. It turned out to be a good experience.
We got our room for $85 US and that seemed fair. The staff where all very kind, available and accommodating.
The restaurant was fine but could be so much more. Bigger menu with some interesting selections. I had fresh talapia and it was really good.
The lake is great to swim and kayak in, the "beach" is small. The sunset from the restaurant was awesome, as was the full moon rise.

Room Tip: Get a room high near the restaurant or down near the lake.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granadagal, Public Relations Manager at Apoyo Resort & Spa, responded to this review, January 3, 2013
Thanks so much for taking the time to write your review. I am happy you enjoyed the Laguna as it is one of the most beautiful places in Nicaragua. I am sorry there was a spider in the room but we are in the jungle! However, rest assured that it most likely was not a poisonous one as those are rare in the area. I am glad you liked the restaurant and we are adding a few more things to the menu so we have a wider selection. The tilapia you had is raised by us in our aguaponics system so we guarantee it is fresh. Have a wonderful 2013 and we hope you visit again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
loomis
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed December 11, 2012

My daughter and now son in law live in Granada and chose The Villas in November 2012. I live in the states. Everything was perfect! The venue, well enough cant be said about the location, view and lodging. The event, flawless thanks to Janice who is the onsite planner. She made it all so easy from afar...menu planning, flowers, table settings...The staff was gracious and very well trained. It was affordable (thousands less than a US wedding) and absolutely nothing was compromised.
As our stateside family has looked at the pictures they are nothing but amazed!

Room Tip: rooms with a view of the lake
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granadagal, Public Relations Manager at Apoyo Resort & Spa, responded to this review, December 14, 2012
Thanks so much for your review. I am so happy that you all enjoyed the wedding and that the day was as special to your daughter as she had hoped. It was a real pleasure to work with you and I appreicate your kindness. I agree that the Villas at Apoyo is a wonderful location for a wedding and we hope some of your stateside friends will keep us in mind.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Managua
1 review
5 of 5 stars Reviewed December 11, 2012

The best experience, services, very candid people, good food, they care for nature, very romantic place, well equiped room, very clean, best view, if you want to forget your boring regular life and have some fun, relax, time to spend with your love one, this is the place to do it in Nicaragua.

Room Tip: All of them seems to be real comfortables
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granadagal, Public Relations Manager at Apoyo Resort & Spa, responded to this review, December 12, 2012
Thank you so much for your review. We are so happy that you enjoyed your stay with us and hope to see you back in the future. We are in the processof putting together a special for our repeat customers so we will keep you informed!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
1 review
4 of 5 stars Reviewed July 20, 2012

The staff was excellent, cordial and friendly. The place is beatiful and relaxing. Food was good, but limited choices. The room was large, clean, needs sat tv. Overall love the place and people

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Apoyo Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Apoyo Resort & Spa

Address: Laguna Apoyo Reserve, Catarina, Nicaragua
Location: Nicaragua > Masaya Department > Catarina
Hotel Style:
Ranked #1 of 1 Specialty Lodging in Catarina
Price Range (Based on Average Rates): $
Hotel Class:3 star — Apoyo Resort & Spa 3*
Number of rooms: 140
Official Description (provided by the hotel):
The Villas at Apoyo, tucked unobtrusively in the hillside overlooking the Laguna, are some of the most unique hotel accommodations in Nicaragua. We offer 1, 2 and 3 bedroom villas and apartments, some with fully equipped kitchens, to accommodate whatever size of group you may have. The Villas are situated in the dry tropical forest of Nicaragua which is home to Howler monkeys and a variety of tropical birds.The Grill, a small restaurant at the upper pool, has a variety of fresh and healthy foods. Try the Nachos Grande or the Chinese Chicken Salad while enjoying a beautiful view of the laguna. New at The Villas at Apoyo is our 5-station, Low Ropes Challenge Course. The Challenge Course was built to encourage participants to grow at both the team and individual levels. Our Low Ropes course focuses on communication, problem solving, and leadership. Every member must participate in order to complete the five tasks, and in doing so, inspires confidence in each other. Our hopes are that these skills will be carried by the participants to be used in their daily lives. We also have a new Game Room near the pool area so our guests can emjoy a game of Billiards, Darts or enjoy one of our many boards games. For your convenience, food and beverage can be served from The Grill. A new addition to our services is a fully equipped convention center with seating of up to 150 persons. This is a great location for sales seminars, company meetings as well as social events. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com and Odigeo so you can book your Apoyo Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Apoyo Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.