We just returned from our ski vacation in Bad Hofgastein and are still talking about this fantastic hotel. To start with, on arrival we were met at the door and received assistance with our luggage. Dragan (a hotel employee) helpfully took our luggage to the rooms, while we went through the check in process. He then showed us where to park the car (hotel parking area around the corner). The rooms were well appointed, very comfortable and clean. They are quite modern, equipped with a flat screen TV, a rainfall showerhead, heated towel racks and other helpful amenities. The staff are very friendly, observant and provided helpful answers for all of my initial questions (snow conditions, rental locations, etc.).
After checking in, Dragan offered to drive us to the ski rental and ticket counter, which is approximately 7 minutes away by foot. We gladly accepted, as we did not yet know our way around and were travelling with my grandmother. He drove us, waited until we arranged for ski lessons and rentals, and drove us back.
Even though pretty much everything in this hotel is fantastic, the food is by far the most impressive. Every meal was better than the last. Being there over the Christmas holiday, they went out of their way to make the meals special and luxurious. They even noticed that one of our group only spoke English and made sure to provide her with a menu in English.
In terms of skiing, Bad Hofgastein offers varied terrain and a significant number of runs. At times it felt as though you were the only person on the mountain. My little sister (12) skied for the very first time. We arranged for her to have a group lesson on the first day (60 Euro for 9.45 - 15.00) and a private lesson on the second day (115 Euros 12.30 - 15.00). The group lessons are not available on Saturdays, hence the private lesson. Rental of boots and skis for two days is 55 Euros and best of all you can keep your equipment at the shop, located at the base of the mountain, so that you don't need to carry it around. A day ski lift pass is about 40 Euros for an adult. There are, however, all kinds of discounts for kids and you can even buy a pass by the hour.
After a day of skiing, we took advantage of the access to the Alpen Therme, which is included in the room rate. The Therme had numerous pools, outside swimming, hot tubs, a large sauna area and numerous spa treatments. The Therme can be accessed through an underground corridor.
All in all it was a truly fantastic vacation and we highly recommend the Norica to anyone.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.