We were there in 2010, 2011 and wanted to go again in 2012, but they were full and we were to late. The best feature is proximity of the main gondola- about 2-3 minutes on foot from apartment.
Apartments are nice - new, modern, fully equipped, TV in only in German though. Int he apartment we stayed (for 2 persons) the bed are not comfortable.
Wellness area is OK, relatively clean, open only till 8 pm, could be open one hour longer...
And saunas could be CLOSED FOR CHILDREN! it is annoying having kids entering and exiting sauna every 2 minutes.
Staff is ok, in some situations could be more helpful - we purchased internet connection and tried to log in after 8 pm (or so), which is when the reception closes, but the woman at the reception didn't activate the account (or sth like that) and she already left, and 5 minutes after her departure we called her and she didn't want to help,which is a bit off ... I still give them 4 starts
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, Priceline, Tingo and Venere so you can book your Alpine Spa Residence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.