I booked a standard room online, the location of the room was great, beautiful frangipani trees framing the lapping waves in front of the hut. However, inside the room was grim,grim, grim there was a huge crack in the wall by the bed, damp all over one side of the wall and it smelt bad. Do not stay in room 02.
We complained about the state of the room and the manager was a bit dismissive. I said we wanted a discount or a different room for the same price. He was umming and ahhing and told us tomorrow he would sort it out. So we went to bed.. In the middle of the night I heard a swishing sound and thought oooh grim, that sounds like a tail of a rat banging against a bag and guess what.. It was... The next day we heard the rat chewing away on something whilst we sat on the bed, my partner notice rat droppings everywhere and the creature had a toilet party in his luggage.. We demanded a change of room and I tried to argue that we shouldn't have to pay for this room and the guy refused. The next morning I woke with a cockroach in my bed, you do expect certain creepie crawlies and I know cockroaches can get everywhere but if only the staff had been more accepting that rats in your room isn't part of a holiday dream by the beach.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.