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“Best of all hotels in Langkawi” 5 of 5 stars
Review of The Danna Langkawi, Malaysia

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The Danna Langkawi, Malaysia
5.0 of 5 Hotel   |   Jalan Pantai Kok | Telaga Harbour Park, Pantai Kok, Langkawi 07000, Malaysia   |  
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Hotel amenities
Special Rate
fromUSD267 with breakfast
Ranked #1 of 1 Hotels in Pantai Kok
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Best of all hotels in Langkawi”
5 of 5 stars Reviewed August 1, 2014

Do not waste your time and look anywhere else. This hotel has got it all ,best service,great food,rooms are pure delights. All staff could not do more just to make you welcome.

Located in a beautiful surroundings,you have both the sea and the forest/ mountains.

Room Tip: Grand merchant rooms and above.merchant rooms are good too but choose higher floors
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDanna, General Manager at The Danna Langkawi, Malaysia, responded to this review, August 11, 2014
Dear Jojo50790,

Thank you very much for choosing The Danna Langkawi during your recent visit to the island. We are very delighted to learn that you were satisfied with our services, food served and rooms. We hope you also enjoyed the marina view which is located next to the hotel.

Meanwhile, we thank you for writing us a review on TripAdvisor and we look forward to welcoming you back in the future.

Best regards,
Pascal Masse
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,484 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (412)
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1 review
4 of 5 stars Reviewed August 1, 2014

Plus points:

1. Attentive and professional staffs.

2. Great amenities i.e. Room, infinity pool, dining hall etc.

3. Picturesque stretch of beach.

4. Ample privacy afforded by the design of the hotel and location.

Would definitely return for a first class pampering experience

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDanna, General Manager at The Danna Langkawi, Malaysia, responded to this review, August 11, 2014
Dear Seng H,

Thank you very much for staying with us and taking the time to share your positive feedback on TripAdvisor. We look forward to welcoming you back to The Danna Langkawi in the future.

Best regards,
Pascal Masse
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 1, 2014

Best hotel you could ever dream of. Staff were so kind, pool and beach were great, food was excellent and fantastic rooms. The staff managed to remember my dad's birthday; on arrival at breakfast that day they sang him Happy Birthday and made him a scrumptious cake. The staff were everything you could wish of a person: friendly, kind, knowledgeable and very funny! Pool was clear, clean and enjoyable. A must if you stay in Langkawi. Words can't describe how wonderful this hotel is.

Room Tip: Pick a room on a high floor; better view and nicer temperature there.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDanna, General Manager at The Danna Langkawi, Malaysia, responded to this review, August 11, 2014
Dear Dara M,

We thank you so much for taking the time to write us a review on TripAdvisor and choosing The Danna Langkawi to celebrate your father’s birthday. We hope he had a pleasant surprise. Meanwhile, we appreciate your kind commendations towards our associates. We hope to hear from you again and we look forward to welcoming you back should your travel plan bring you back to Langkawi in the future.


Best regards,
Pascal Masse
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
158 helpful votes 158 helpful votes
5 of 5 stars Reviewed July 31, 2014

WOW! This place certainly has the WOW factor. We are a family of 6 with 4 kids aging from 15 years to 24 years, we traveled here for a 7 day 'relax & unwind' holiday and we got that in spades. Lets start with our arrival... we where met by 5 staff opening doors and telling us not to touch our luggage just to make our way into the stunning lobby and take a seat in the lounge. The reception staff then came to us took our information and then left us with chilled washers and cool tea before a gentle neck massage from the spa staff. The experience had begun!
We have traveled and stayed in many 5 star hotels around the world.. this one sets a new standard in service.
We had arrived early and our rooms where not ready so they ushered us to a poolside cabana where we enjoyed a lovely lunch in the sun.
The rooms are enormous, extremely clean and well appointed. Fresh fruit was delivered each afternoon.
The breakfast buffet was something to behold. Every conceivable style of food from around the world.. they even had a champagne station (too early for me) and all of this while enjoying the lovely piano man tinkling away at the classics.
The pool & beach! You need to go here just for this stunning endless pool, check the website and its even better than it looks. The service around the pool was again above and beyond. Towels on each lounge chair always, water bottles constantly being offered and at 4pm each afternoon a complimentary snack.
The restaurant we ate here several times and it was fantastic. One evening they moved the restaurant poolside and we had the most gorgeous seafood BBQ.
The staff! Now is what makes this place special. They look you in the eye and smile every time you pass by, they seem genuinely interested in your happiness and well being and they seem so happy to be doing what they do. Their staff culture is something they should be very proud of.
Its the little things they did that made our trip so very special. One day we had booked a Mangrove Tour as we walked out to the pickup vehicle they staff handed us 2 bags, one with towels and the other with water bottles, another day we arrived back in our room to find a bottle of wine and card thanking us for choosing to stay with them and when we left we were given hand made/painted chocolates in little tins. If you think I am raving... yes I am and I would challenge you to go have this experience for yourself and tell me I am wrong!
The Danna is an experience everyone should have once in their lifetime.

Room Tip: If you can afford the sea view rooms that would be good
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDanna, General Manager at The Danna Langkawi, Malaysia, responded to this review, August 11, 2014
Dear AustraliaFeliz,

Thank you very much for choosing The Danna Langkawi and writing us such a glowing review! We are very glad that you and family had a relaxing and pampering holiday.

What a well-described arrival experience, all the details you mentioned are our The Danna Experience. We are pleased to know that you find our welcome treatments stand out from other 5-star hotels you have experienced before.

As we strive to satisfy everyone’s palate, we are happy to learn that you and family enjoyed the breakfast served at The Planter’s. We hope you find the live piano music does make the breakfast experience even more ‘colonial’.

Having the largest infinity pool on the island, we are blessed with a splendor of nature beauty surrounding by greens, sea and tropical weather. Again, the services by the poolside like serving of snacks and cold water, and cleaning of sunglasses are part of our The Danna Experience. We appreciate your kind words towards our associates’ services. The team is highly motivated and we are glad that you and family enjoyed our hospitality.

We thank you once again AustraliaFeliz for staying with us and taking the time to share your staying experience on TripAdvisor. We hope to hear from you again and welcome back you and family in the future.


Best regards,
Pascal Masse
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 29, 2014

We'd stayed at Berjaya resort before coming to the Danna and we definitely noticed the different. It's clean, good service with a 2min welcome massage and off course welcome drink. The pool here is clean and the beach is just next to it. As we were laying by the beach the staff came with bottles of water, fruit cocktails and offered to clean our sunglasses, pure luxury. The rooms are big, clean and the bed is sooooo good. When we were checking out we got a little box with chocolate as a check out present. The hotel is a bit far away from cenang, but most resort is. We rented a scooter and could drive where ever we wanted to on the island. It takes about 2 hours to drive around the island with the scooter. From the hotel to cenang it only takes 15min.

Stayed July 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDanna, General Manager at The Danna Langkawi, Malaysia, responded to this review, August 8, 2014
Dear Le-Hansen,

Thank you very much for choosing The Danna Langkawi during your recent visit to Langkawi.

We are glad that you highlighted the welcome treatments and the services by the pool/beach. These are part of our The Danna Experience efforts with aim to create a unique staying experience.

For those who desire a quality and quiet vacation, The Danna Langkawi is most ideal as our location is not situated in the middle of hustle bustle and not too far from the leisure convenience neither.

We thank you for writing us a review on TripAdvisor Le-Hansen. We hope to welcome you back should your travel plan bring you back to Langkawi in the future.


Best regards,
Pascal Masse
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 28, 2014

We have just stayed at the Danna this past weekend. I am a travel agent and therefore very fussy about hotels, but I usually don't have much time to write reviews. I am making an exception here - this is a truly lovely hotel.

The rooms are beautiful. We splashed and paid for the Grand Viceroy, which was simply exquisite with an enormous bathroom, large balcony with idyllic views, a fabulously comfortable bed and gorgeous decor. While there I asked to see the basic category of room, the "Merchant" and was very pleasantly surprised to see the exact same decor and appointments, a very large room size and a small balcony with table and chairs, albeit not with the wonderful ocean view we had in the Grand Viceroy! However they look out on to either the inner courtyard of the hotel, or the outer entrance to the hotel (sometimes with a glimpse of the marina). Personally if booking these rooms I would request the inner courtyard outlook, as I think it is prettier - the hotel is built in beautiful English Colonial style so it is a pleasure to have that as your "vista". My point here is it is still well worth booking even the most minimum standard of room at this hotel.

The breakfast was varied and huge and the service exceptional. Buffet or A La Carte choices and staff checking regularly if you want a top up of coffee, a glass of champagne, fresh OJ etc.

Pool area - huge pool, lovely communal areas, lounges out on the beach as well as by the pool - again attentive staff regularly checking on your needs.

Restaurant - we had a really nice meal at the large main restaurant which has a wide choice of menu. The poolside cafe/restaurant served YUMMY choices for lunch including excellent satays burgers and salads. We did not try the traditional afternoon tea they offer at the other cafe - next time! We also ate at the marina, 3 minutes walk away. There are a few choices there and the Tapaz restaurant offered the best tapas I have had in a while! It is nice to have a good choice of restaurants just a short walk from the hotel, as well as the in-hotel restaurants themselves.

The final thing to highlight, and what is absolutely makes this hotel, is its extremely well-trained, friendly and attentive staff. No matter where you go in the hotel, they are absolutely exceptional. This is not always the case in Malaysia where sometimes service standards are a little - shall we say - "different"! So they are a shining example.

The final piece de resistance for us was when we requested a late check-out, and due to limited numbers of our room category they were unable to grant our request, as the same room had people moving in after us. We were offered the opportunity to shower and freshen up before we had to leave the hotel - accordingly we showed up about 3/4 of an hour before our departure and were shown to an ACTUAL GUEST ROOM which had been made available for our use. So we had the time, space and amenities to really freshen up and change in comfort before we left. I stay in five star hotels all over the world, regularly, due to my work - so I can safely say this is an exceptional service and was the "cherry on top" of an absolutely wonderful stay that will be the first of many.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDanna, General Manager at The Danna Langkawi, Malaysia, responded to this review, August 6, 2014
Dear Sally6164,

Thank you very much for staying with us and taking your precious time to write us such a glowing review on TripAdvisor.

We are glad that you like our rooms Sally6164. All rooms are having identical settings with quality fittings and bedding. However, all categories offer different angle of the views, be it sea view, marina view, hill view, courtyard view or town view, with each come with a private balcony or terrace with over-sized day bed. All bathrooms have 2 vanities for guests’ convenience, certain rooms also boasts a walk-in wardrobe.

Having the largest infinity pool on the island, the swimming pool is our guests’ favourite spot. Afternoon services by the poolside such as serving of cold towels and light snacks and cleaning of sunglasses are part of our The Danna Experience. We hope you experienced it during your stay.

We are pleased to know that you and your partner also enjoyed the food served in our outlets and during breakfast. Approximately 8 to 10 restaurants that are just a stone’s throw away from the hotel entrance offer guests a variety of dining options without having to travel.

We thank you so much for your kind compliments towards our standard of services Sally6164. As we continue to strive for service excellence, we appreciate all kind words from our guests as these encouraging commendations are our motivations.

We thank you once again for staying with us Sally6164 and your time to share your staying experience on TripAdvisor. We look forward to hearing from you again and welcoming you back.

Regards,
Pascal Masse
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 27, 2014

Stayed in this hotel for 3D2N for company away day. Have to say this is one of the best hotel that I have experienced in terms of service. Hotel is at Pantai Kok, about 40 minutes away from Langkawi airport by road. Coupon for taxi can be bought at the airport exit door. Upon arrival, we were offered a short shoulder massage while checking-in. There was welcome drink and wet towel as well. After check-in, a hotel staff accompanied us for a short tour around hotel before showing us to our room. The room is nicely furnished with balcony facing the mini park at the centre of the hotel, comfy bed, single bed, baby cot (although my son doesn’t sleep in cot anymore but it a nice “play pan” for him, I guess), flat-screen tv with cable channels and spacious bathroom. Single bed & baby cot were additional request. Swimming pools are nice, with main pool of varying depth, infinity pool, kid’s pool, jacuzzi and lazy bed inside the pool. Further outside the pool, there is the hotel beach. Beach is clean but nothing to shout about. Swimming area is designated with protective net to avoid jelly fish. Our team had lunch at the beach. Setting was a bit special but the food is average. The hotel has one of the best kid’s room that I have seen. This is where my kids spent their free time during our stay. The room is managed by a full time staff and equipped with toys and computer games (Xbox & PS). There are activities available for kids such as sand art, handicraft, painting etc. So, there is always a place where I can let my kids fill up their time. Check-out process was smooth. While we are taking some photos at the lobby during check-out, one of the hotel staff offered to take our family photos with our camera. We headed to the cable car and left our luggage behind at the hotel. Taxi ride is about 5-10 minutes. Scenery at the top of the hill and inside cable car is stunning. However, please hit the area early as the queue was long. When we were done at the cable car, we headed back to the hotel to collect our luggage. As the weather was hot, we were soaked. I enquired the hotel reception staff whether we can freshen up (especially the kids) before we depart for the airport and we were grateful to be allocated a hospitality room to do so (even after we checked-out). What a nice gesture. I have to say the service at the hotel is one of the best. The only downside is there is nothing within walking distance of the hotel location as Kuah, the town of Langkawi, is on the other side of the island. So, you need to take a taxi and it is quite a long ride.

Room Tip: Explore room with beach view, if you can.
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDanna, General Manager at The Danna Langkawi, Malaysia, responded to this review, August 5, 2014
Dear SSK77,

Thank you for taking the time to write us a review on TripAdvisor despite your visit to The Danna Langkawi was a few months ago.

The hotel is only approximately 11KM from Langkawi International Airport, perhaps you would like to use the hotel airport transfer during your future visit as it usually takes only 15 to 20 minutes to reach the hotel, and about the same time to Pantai Cenang from the hotel too.

As part of our The Danna Experience practices, we offer our guests a welcome drink and a short neck & shoulder massage. We are glad that you and your family like the room and our facilities especially our swimming pool and the kids’ club.

Meanwhile we also noted your comment about the hotel location. The Danna Langkawi is ideal for those who desire a quality and quiet holiday. However, taxi and transfer are easily obtained within the hotel, hence, to move around is not a problem. As an alternative, chauffeur driven tour can be arranged by the hotel concierge too.

We thank you again for sharing your staying experience on TripAdvisor SSK77, and we look forward to welcoming back you and family.

Best regards,
Pascal Masse
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Danna Langkawi, Malaysia

Address: Jalan Pantai Kok | Telaga Harbour Park, Pantai Kok, Langkawi 07000, Malaysia
Phone Number:
Location: Malaysia > Kedah > Langkawi District > Langkawi > Pantai Kok
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Pantai Kok
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Danna Langkawi, Malaysia 5*
Number of rooms: 125
Official Description (provided by the hotel):
Seated on a legendary island of Langkawi, Malaysia, The Danna Langkawi is a reflection of a timeless luxury vacation hotel that nestles against a backdrop of nature’s beauty. This 5-star luxury beachfront hotel in Langkawi offers an elite holiday experience, allowing you to find supreme comfort amidst an inviting ambience while admiring the unrivalled views of the white sandy beach, marina bay, sea and verdant green hills. Amid the solitude and serenity of the island, return to the heyday of the British empire and immerse yourself in colonial splendor, coupled with modern amenities and a dash of exotic intimacy. The distinct British colonial design of The Danna Langkawi is complimented by Malaysian influences that embrace the future while paying tribute to the past. The Danna Langkawi is the winner of TripAdvisor Traveler’s Choice, HAPA Platinum Service Excellence award,HAPA GOLD Resort of the Year award, HAPA GOLD Signature Luxury resort and Expedia Insiders' Select 2013. ... more   less 
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