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“There is nothing here and no viable alternatives.” 1 of 5 stars
Review of Greek Peak Mountain Resort

Greek Peak Mountain Resort
2000 State Route 392, Virgil, NY 13045
800-955-2754
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Ranked #1 of 5 Attractions in Virgil
Type: Ski/ Snowboard Areas, Outdoors
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Attraction details
Owner description: Greek Peak Mountain Resort the largest Central New york ski resort was founded in 1958 and has remained at the leading edge of the ski industry with thirty-four trails, six aerial lifts, two surface lifts, beginners' slope, and terrain parks. Under new ownership additions for the 2013-14 season include: a new quad chairlift-the only Quad Lift in CNY, New 1.2 million dollar restaurant "Trax" in the main lodge, new PB 600 groomer with Zaag attachment, new ski and board equipment in the rental shop and state of the art ski & board tuning facility. The resort is building the only double black diamond glades run in Central New york. "Labyrinth" is located between Hercules and Trojan. Additionally, Greek Peak Mountain Resort operates an Adventure Center with a Mountain Coaster and 4 tandem zip lines operating year round and a ten lane winter sno-tubing center. Hope Lake Lodge & the Acropolis Conference Center can accommodate groups with up to 1000 attendees. The hotel achieved the prestigious LEED Certification in August of 2013, Hope Lake Lodge at Greek Peak is rated Platinum with Audubon International one of five hotels in the USA, and was Trip Advisors Travelers Choice Awardwiner in the family catagory in 2013 (#3 in the USA and #4 in the World). Amenities in the hotel include three restaurants, a world-class customized spa, fitness center and a 41,000 square foot indoor waterpark. Come and join us we have a variety of activities to satisfy every member of the group.
New York, NY
1 review
2 helpful votes 2 helpful votes
“There is nothing here and no viable alternatives.”
1 of 5 stars Reviewed July 6, 2011 via mobile

We did our research thoroughly using the Greek Peak Adventure Center website and called to speak to the people there. For the under 6 set, the website boasts a sandbox, a bounce house and rides that are alternated. There is NOTHING there. Everything is still under construction, even though a representative on the phone said the grand opening was in June. When we asked to be given access to the water park to compensate for coming all the way out there, we were denied. We were directed to a nearby public beach. What a COLLASAL WASTE OF TIME. We tortured our two small children with a long car ride for nothing. I don't know what this place is like in the winter, but do NOT come here in the summer unless you want to stare at a big patch of dirt.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin_Morrin, Manager at Greek Peak Mountain Resort, responded to this review, December 16, 2011
We sincerely apologize for the experience that you encountered this past summer at the brand new Adventure Center. With the wet Spring we had last year, construction was delayed and we were not able to install all of the features that we intended to have for its first summer operation (i.e. Summer tubing hill, child friendly amusement rides and other attractions that would appeal to families with smaller children). I am not sure who denied you access to the water park, but that Please feel free to contact my cell phone and we can discuss how we can make amends - 607-435-3285.
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Cortland, NY
Senior Contributor
26 reviews 26 reviews
5 attraction reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
“You call this a ski resort?”
1 of 5 stars Reviewed March 13, 2011

This place is a joke! Obviously haven't put a dime into the place in years. Base facilities dirty & disorganized. They haven't even painted anything in years. Wind had blown snow inside the entrance door overnight, so in the early AM it was there, well it was still there at @ 4PM, guests were just expected to climb through it. None of the employees know what it going on. Some just tell you something to get rid of you and others just shrug and say they don"t know. Not one lift attendent could tell my whether one of the other lifts was open! Grooming is sporadic at best, why bother have that expensive machine if you aren't going to use it. Ski patrol very unprofessional, just cut into line and ride single even though there was a line and a single right behind him! A ski instructor actually yelled at one of my girls and then me because he took her up to the top of the mountain and she really wasn't ready to ski there. We had told him it had been awhile since she had skied. Instead of encouraging he was mean & rude. Although ticket prices appear inexpensive if you look at what they offer in comparison to other modern ski resorts it is not a quality experience or a good value. Lifts are old and slow and by appearance, poorly maintained. Seat pads are so worn that the foam is exposed acting as a sponge so that when you sit even on a dry day your butt gets wet. Most footrests lack a protective covering to safeguard your ski bottoms. There is a triple chair that is inherently difficult to load. There are two attendents at the bottom but they will not assist people in loading even when they obviously need assistance or ask for it. The lighting for night skiing is poorly maintained and dangerously deficient in some areas, bulbs were burned out and other lamps were broken and hanging by a wire so that they weren't working.

Visited March 2011
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin_Morrin, Manager at Greek Peak Mountain Resort, responded to this review, December 16, 2011
We want to thank you for your very detailed comments. As a local and frequent guest we wanted to let you know that we do invest a fair amount of dollars improving the ski area guest experience on an annual basis. Over the past several years we have invested in snowmaking technologies (fan guns, snowmaking pipes, water and air pumpts) that, on the surface, are not noticable by guests but do make a difference. We have consistantly been the first Central NY ski/ride facility to open first and close later than other CNY Ski Areas due to our continued upgrades. This past Summer we did invest several million dollars expanding and improving base area facilities and would love to offer you a tour of the expansion. We are offering new ticketing facilities, changing facilities, lockers, restroom facilieties, changing rooms and lockers.

All seat pads and chairlifts are inspected at the start of every seaon and any issues are resolved before opening. The triple chair was engineered to be a self loading lift, which is the reason why we don' t have attendants at Chair 5. This sometimes confuses customer and I can explain with a conversation (Cell Phone is 607-435-3285).

With regards to your experience on the mountain from Lifts Operators, Ski Instructors and Patrollers, Grooming, chairs, night lighting, etc..., I would be more than happy to discuss them with you personally. My cell phone is 607-435-3285. We look forward to your continued patronage and your call on additional questions.
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Cortland, New York
1 review
1 helpful vote 1 helpful vote
“Most unorganized resort I have been to.”
2 of 5 stars Reviewed January 20, 2011

The skiing has been great. Nobody knows what is going on. Went to pick up my season pass for skiing but the booth was not open--11am during the week. Went to the office and they could not find the person who handles the season passes.

Took my child--6yrs old--to the Junior Ski and Ride school for ski lessons. What a joke that was. Apparently the Junior Ski and Ride school is party of Greek Peak but only because the employees wear jackets that say Greek Peak. There is NOT a 20% discount for Junior Ski and Ride. Nobody knows what is going on.

Did I mention that no one knows what is going on? Ask around, you will get a different answer from every employee.

Visited January 2011
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin_Morrin, Manager at Greek Peak Mountain Resort, responded to this review, December 16, 2011
Thank you for your visit and response. We are fortunate and happy to have you as a Season Pass holder guest. We also wanted to thank you for positive comment on the skiing/riding, as we feel we have the best product in CNY, NJ and PA. We are improving our training program so we can educate our line level employees in all of our offerings be it Ski Area, Adventure Center, Hotel, Spa and Adventure Center. If you have any questions, feel free to contact me via cell phone at 607-435-3285.
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State College, PA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Great for families needing varied terrain”
4 of 5 stars Reviewed March 9, 2005

We just spent three days and two nights at Greek Peak----incredible spring conditions, tons of snow, good grooming, excellent customer service and beautiful mountain scenery. We stayed in the Stavlos condos compliments of a friend. Even though that complex is not part of the resort--the Greek Peak Shuttle van dropped us off once to help us out with kids, equipment and cold!

We were there during our spring break---no one else was on Spring break in NY (week of March 6). We had the place to ourselves. The ticket staff was great to re issue our tickets daily to accomodate the changing weather--thus changing attire--one day we skied with our coats off--50 degrees. The next day the wind chill was under zero! The staff even helped a harried mother learn to use the locker and reimbursed change due to my error. The lift operators were chatty, helpful to our young kids and even went looking for my kids one time when they took off before my husband and I could catch up with them! The terrain is varied enough to accomodate a variety of skills and my kids gained confidence on the mini terrain park! Lots of long easy to intermediate slopes for the beginner to intermediate skier. Lots of moguls and challenges for the more advanced.

The downside of the resort is the food choices and cafeteria settings---a dissapointment and poor selection. Pack your own lunch and snacks! There is nothing around the area in regards to food or shopping--Cortland is about 8 miles away.
We will be back! Family of Four from State College, PA.

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin_Morrin, Manager at Greek Peak Mountain Resort, responded to this review, December 16, 2011
We are grateful for your stay and your review. We thank oiur spring conditions to our favorable location within NY's Snow Belt. We do receive a considerable amouint of snow, so guests from Southern locations like yourselves are quite pleased with our late season snow quality.

Since your last visit we have expanded our food offerings amd wpuld love to share them with you. If you want more specifics, please call me on my cell at 607-435-3285.
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A TripAdvisor Member
“Family Fun!”
4 of 5 stars Reviewed August 6, 2004

Spent a quick weekend skiing with my kids for the first time in March of 04. The Prices were great and the staff teaching my 3 kids to ski were terrific. Everyone was on their own by the end of the day!
A great little place to spend the day without the long lines and crowds of other ski areas. We'll be back!

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin_Morrin, Manager at Greek Peak Mountain Resort, responded to this review, December 16, 2011
Thanks for your review! One of the best features is that on busy weekends and holidays is that we dispurse the crowds more efficiently than other resort in the North East. On our busiest days customers comment on how much they love our facility as they don't have to deal with the crowds. While we do the volume, our facility layout makes it a much more family friendly atmosphere. Looking forward to seeing you again this year.
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