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“Glad to be there again” 5 of 5 stars
Review of Chalets Motel

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Chalets Motel
4.0 of 5 Motel   |   56 Jacks Pass Road, Hanmer Springs, New Zealand   |  
Hotel website
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Hotel amenities
Ranked #4 of 20 Hotels in Hanmer Springs
Bargara, Australia
Top Contributor
101 reviews 101 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
27 helpful votes 27 helpful votes
“Glad to be there again”
5 of 5 stars Reviewed March 7, 2012

Our second stay in Chalet 2 (1 bedroom with shower) and just as good as last year but this time we stayed for a week.

Very quiet, spacious enough for 2 to be comfortable and well equipped. An easy walk to the thermal pools and restaurants.

A relaxing place to be and this is a really nice place to stay with attentive hosts who nevertheless do not intrude.

Next year's trip to NZ is already being planned and includes a week in Chalet 2.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, March 10, 2012
Thank you Jim & Fran for your great review ~ we really appreciate you taking the time to do it, and we look forward to seeing you again next year! Best Regards, PAT & JOCK
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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289 reviews from our community

Traveler rating
    249
    35
    4
    1
    0
See reviews for
98
121
11
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • Any
English first
North Hampshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed March 6, 2012

Quiet site just far enough away from the town centre, but easily walkable.
We had a well-equipped, very comfortable two-bedroom (self-cater) chalet. Good on-site facilities, DVDs to borrow, cheap Wi-Fi, etc.
Would recommend it to anyone.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, March 10, 2012
We really appreciate your constructive and positive review. Thanks heaps for taking the time to do it, and we look forward to seeing you again. Pat & Jock
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Nelson, New Zealand
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 19, 2012

My wife and I stayed at the Chalet Motel with a friend and her parents who were visiting from overseas (5 adults). We stayed in chalet #3 which had two bedrooms (one with a full bed and the other room had three singles), a bathroom with shower (no tub), a kitchenette with an oven and a lounge / living room with two sofas. We were there for two nights and found it to be quite comfortable.

Previous reviews mentioned poor water pressure, but I did not notice any such problem and the shower stayed warm even after four people had showered prior. My only complaint would be the double bed which was a bit too springy.

Extras such as Sky, a DVD player, free DVDs to watch (available in the office), a daily newspaper, and $5 a day Wi-fi also added to our stay. Some have complained that the motel charges $2 for a towel for the hot pools, but at the end of the day, it's cheaper than at the hot pools (which, considering the cost of the hot pools, should be made available for free).

We would stay at the Chalet Motel again.

  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darfield, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 1, 2012

We had the pleasure of discovering the Chalet Motel quite by chance. From our perspective (a family of 6), the stand alone chalet was fabulous. We felt like we could really relax and not worry about the kids making noise. It had everything you could possibly need (right down to pegs and a washing line), including to my husband's delight - a torch! Across the road was a skate park and playground, so taking the boys scooters was rewarded! Everything was within easy walking distance, including the Springs. We can't wait to go back. This has been the best experience we have had, bar hiring a holiday house. We highly recommend the Chalet Motel, especially for families.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, February 6, 2012
Thank you so much for your great review of The Chalets Motel! We really appreciate your positive comments, and hope that you can come back soon for some R & R in lovely Hanmer Springs!
Best Regards, Jock & Pat
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Auckland, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 22, 2012

This is the second time we have taken the family here and we love it! Very relaxed excellent chalets with kitchen facilities and reasonable size, outdoor areas great for enjoying the sun.. great grassed area for kids to play. The owners were fantastic people and extremely accommodating.. no charge for wifi and free DVD's. Would highly recommend for a family holiday.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, February 6, 2012
We so appreciate you taking the time to post your comments on Trip Advisor, and we thank you very much for your positive review. Thanks for choosing to stay with us, hopefully you can return soon! Best Regards, Pat & Jock
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Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 20, 2012 via mobile

This is a great place with wonderful views. We had a chalet with fully equipped kitchen, DVD (free DVD's at Reception. Hosts were lovely - nothing too much trouble. They didn't even charge us for WiFi. Hanmer Springs worth a few hours - but remember sun cream 4 days later it still smarts! Pitch & putt good fun too.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, February 6, 2012
Thanks heaps for your great review of our property. These reviews are extremely helpful to us, and we do appreciate you taking the time to respond. We are so glad you enjoyed your time with us and hopefully you will be able to return to enjoy The Chalets and lovely Hanmer Springs again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 8, 2012

Our family has stayed at the Chalet Motels on many occasions, usually on our way to Nelson, having flown in from Sydney earlier in the day.

The managers are very friendly and helpful, the setting is very quiet and peaceful, and only a short walk to town and the thermal baths. The rooms have always been impeccably clean.

Hamner is a delightful town, with plently of outdoor activities.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, February 6, 2012
Your enthusiastic positive review is greatly appreciated, and has been immensely helpful. Thanks so much for taking the time to put your comments on Trip Advisor. Best Regards, Pat & Jock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chalets Motel

Address: 56 Jacks Pass Road, Hanmer Springs, New Zealand
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Hanmer Springs
Amenities:
Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Wheelchair access
Hotel Style:
Ranked #4 of 20 Hotels in Hanmer Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Chalets Motel 4*
Number of rooms: 10
Official Description (provided by the hotel):
Your hosts, Pat & Jock Johnston, welcome you to The Chalets Motel, a unique alpine retreat situated in the picturesque resort of Hanmer Springs. Famous for its Hot Thermal Pools. 10 totally separate, modern, fully self-contained chalets. Each chalet has its own carpark with space for mountain bikes. All chalets have stunning views of the hills and surrounding mountains. Luxury one bedroom spa Chalet, with double corner spa bath. Sunny & quiet. Spacious grounds ~ children’s playground. LCD TVs with 40+ SKY Channels, includes all Sport Channels. Wireless Broadband & Free DVDs. Easy 600m stroll to the Hot Thermal Pools and village centre. ... more   less 
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