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“Great food, abysmal service.” 3 of 5 stars
Review of Hanumarn Thai Restaurant

Hanumarn Thai Restaurant
Lvl 1, 517A Toorak Rd, Toorak, Stonnington, Victoria 3142, Australia
(03) 9826 3807
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Ranked #25 of 37 Restaurants in Toorak
Cuisines: Thai
Restaurant details
Melbourne
Top Contributor
69 reviews 69 reviews
59 restaurant reviews
Reviews in 29 cities Reviews in 29 cities
29 helpful votes 29 helpful votes
“Great food, abysmal service.”
3 of 5 stars Reviewed November 17, 2011

We went there recently with 2 other friends to this restaurant which is very comfortable and has subdued but very clean and neat surroundings.

You need to be unable to ascend to the 1st floor where the restaurant is, but once you are there the food makes climbing the stairs well worthwhile.

Unfortunately, our waiter had quite an amount of difficulty with the language difficulties between English and Thai, nevermind, we were able to successfully negotiate this problem. However, it is preferable not to have to go through this at the start of a meal as it can make the situation uncomfortable.

When we eventually got our meals, not surprisingly, it all arrived in a bit of a rush, something that I have found disappointing with many Chinese and Asian restaurants - the food gets cold whilst you are taking your time over dinner and enjoying it.

We had a variety of dishes from a curry which was absolutely delightful through to other meals based on chicken, beef, and seafood. None were heavily over spiced, and the coconut rice was delicious. We could not fault the food. Even the deserts were very pleasant indeed and did not disappoint.

A word about the service - it leaves so much to be desired - the restaurant lets itself down so badly by the lack of attention to the service. We had completed our main courses; there was no attempt to remove the serving plates, etc after 30 min - which is excessive. Eventually, after catching the eye of the infrequent waiter service to our area, the plates were removed. A desert menu was then presented and following some interpretation difficulties, deserts were finally served.

Pricing is reasonable considering the standard of food that you get. Most of the mains are around $20 per serving. Deserts are between $6 - $10.

Drinks are also reasonable, although the soft drinks are somewhat on the high side.

Would we go back? If I could be guaranteed the service had improved I would have absolutely no problem going back. However, in the circumstances we found during this visit, there is no excuse for really poor service - we will not be going back.

  • Visited September 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Dont waist you money!!”
1 of 5 stars Reviewed October 4, 2011

The staff were rude and the food was terrible, we have too many good Thai resturants in Melbourne to waist your money on this one. The food was also over priced, the vegies were cut like crinkle potato chips and remined me of frozen vegies!! would never go to this resturant again!!

  • Visited August 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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