After staying at this hotel for a week, I cant believe its rated number one. The staff could care less about any guest not staying on the 5th floor, most of the property is run down like an old Ramada Inn (carpets in rooms that are dirty and frayed, pool and pool deck peeling paint, beds long past their life and sheets thinner than tissue) and the "Small Construction" that other folks mention is actually holes in walls going up 3 stories on each side of the building (leading to large insects in the hotel) and jackhammers starting early in the morning.
I can see how at one point this may have been a good hotel, but the shape its in and the way its run (rooms left open not constructed on are right over casino or pool) are so loud from the bands in the casino or drunks at the pool that its almost impossible to get a good nights sleep. When brought to the Front Desk managers attention multiple times he did nothing, no offers to move a room nor, remove the people at the pool that were there 2 hours after closing time.
The only caring decent staff in the place are in the restaurant and I feel sorry for what they have to work with.
The location is good close to everything, but our team has decided that should we come back we will just take a cab and not stay at this overpriced, poorly taken care of dump.
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- Also Known As:
- Hodelpa Gran Almirante Hotel Santiago
- Hodelpa Gran Almirante Hotel And Casino
- Gran Almirante