My husband and I took our anniversary vacation to the Dominican Republic this year and our second week in the country was spent in Santiago. Hodelpa Centro Plaza is staffed by helpful, courteous and professional team members. It was our second to last day and hurriedly I sent our laundry to wash without reviewing the price list. You cannot imagine our sticker-shock. We spoke to the front desk and they knocked the price down 70 %. Still it was quite expensive. We spoke to the housekeeping supervisor and she gave us a much more manageable price. I cannot stress enough how grateful I am that they accommodated our request despite my foolish mistake.
Rafael Moran, the reception supervisor and Sixta Canela, the housekeeping supervisor are a credit to Hodelpa Centro Plaza and to the Hodelpa brand. If this is how Hodelpa trains its staff to treat hotel guests, I say, keep up the great work! I enthusiastically recommend Hodelpa Centro Plaza, not only for its great staff but also because the hotel is centrally located. It is walking distance from some really cool Santiago sites. We enjoyed the stop-over in Santiago, before heading to Puerto Plata, immensely and hope to visit again. When we do come back we'll definitely be back to Hodelpa.