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Hodelpa Centro Plaza Hotel: Traveler Reviews

3.0 of 5
Calle Mella 54, Esq Del Sol, Apdo 459, Santiago, Dominican Republic
Hotel amenities
Hodelpa Centro Plaza Hotel
Ranked #2 of 8 hotels in Santiago
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43 reviews from our community

    Trip type
Traveler rating
    16
    15
    8
    1
    3
Date Rating
Brooklyn, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Excellent hotel, centrally located, wonderful customer service”
5 of 5 stars Reviewed January 20, 2013

My husband and I took our anniversary vacation to the Dominican Republic this year and our second week in the country was spent in Santiago. Hodelpa Centro Plaza is staffed by helpful, courteous and professional team members. It was our second to last day and hurriedly I sent our laundry to wash without reviewing the price list. You cannot imagine our sticker-shock. We spoke to the front desk and they knocked the price down 70 %. Still it was quite expensive. We spoke to the housekeeping supervisor and she gave us a much more manageable price. I cannot stress enough how grateful I am that they accommodated our request despite my foolish mistake.

Rafael Moran, the reception supervisor and Sixta Canela, the housekeeping supervisor are a credit to Hodelpa Centro Plaza and to the Hodelpa brand. If this is how Hodelpa trains its staff to treat hotel guests, I say, keep up the great work! I enthusiastically recommend Hodelpa Centro Plaza, not only for its great staff but also because the hotel is centrally located. It is walking distance from some really cool Santiago sites. We enjoyed the stop-over in Santiago, before heading to Puerto Plata, immensely and hope to visit again. When we do come back we'll definitely be back to Hodelpa.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask EvelynSalzman about Hodelpa Centro Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenwood, Iowa, USA
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Good place to stay”
4 of 5 stars Reviewed December 27, 2012

I have stayed here several times. It is always very clean and the people there are always very friendly and helpful. There is always hot water and good pressure. (One luxury I always need is a hot shower). Some rooms can be a little small but always very clean. The desk speaks English if your Spanish is not so hot. I think the free breakfast buffet in the restaurant is very good. Plenty of fruit, cheeses, and meats along with a good selection of pastries. There is juice, breakfast food and egg omelets can be cooked as you desire. For lunch and dinner I again feel the restaurant is very good. On a previous stay, I was with a lady and wanted the lights a little lower for a more romantic feel. The waiter said it could not be done in the main room but they set us up to eat in an adjacent conference room with a great night view of the city and low lighting. Two areas of warning. The hotel is on a corner in a busy area. I always request a room away from both streets. No view but quiet. Rooms on either street can be very noisy and at times the noise can last all night. The laundry is very expensive. Check prices first. On another subject, if you are flying into the DR for the first time, there is a $10 tourist card you need to get. This must be bought before going through customs. Have the change and things will go faster.

Room Tip: Rooms away from either street are quieter.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Marv339 about Hodelpa Centro Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
“Great Hotel”
5 of 5 stars Reviewed November 29, 2012

I have been going to this hotel for 5 years and it is outstanding. The people that work in the hotel are friendly and treat you like Gold. They treat you like your are their friend. I enjoy going there every year.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask pete6000 about Hodelpa Centro Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Personalized and amazing service!”
5 of 5 stars Reviewed November 21, 2012 via mobile

Great service, suuuper nice people and most of all, lots of personalize attentions. I asked for a pharmacy service and they got me what i wanted as a complimentary gifts. I recommed for traveling, pleasure or business

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Annyaj about Hodelpa Centro Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan Dolio, Dominican Republic
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Nice, and GREAT location!”
4 of 5 stars Reviewed November 5, 2012

We stayed for only one night at this hotel, the hotel is clean and nice decorated and very quiet, we stayed on the 6th floor, be careful not to stay on the smoking area if you are a non-smoker; the smell is very strong. Our room was clean and the Ac was working awesome... I found the rate to be a little bit expensive; what i liked the most was the location of the hotel, is a walking distance to "El monumento"; is located at Calle del sol where you can buy so many stuff from the locals and great gifts at a very cheap price.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sushah about Hodelpa Centro Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hodelpa Centro Plaza Hotel

Also Known As:
Hodelpa Centro Plaza Santiago
Address: Calle Mella 54, Esq Del Sol, Apdo 459, Santiago, Dominican Republic
Region: Caribbean > Dominican Republic > Santiago Province > Santiago
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Santiago
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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