I have stayed here several times. It is always very clean and the people there are always very friendly and helpful. There is always hot water and good pressure. (One luxury I always need is a hot shower). Some rooms can be a little small but always very clean. The desk speaks English if your Spanish is not so hot. I think the free breakfast buffet in the restaurant is very good. Plenty of fruit, cheeses, and meats along with a good selection of pastries. There is juice, breakfast food and egg omelets can be cooked as you desire. For lunch and dinner I again feel the restaurant is very good. On a previous stay, I was with a lady and wanted the lights a little lower for a more romantic feel. The waiter said it could not be done in the main room but they set us up to eat in an adjacent conference room with a great night view of the city and low lighting. Two areas of warning. The hotel is on a corner in a busy area. I always request a room away from both streets. No view but quiet. Rooms on either street can be very noisy and at times the noise can last all night. The laundry is very expensive. Check prices first. On another subject, if you are flying into the DR for the first time, there is a $10 tourist card you need to get. This must be bought before going through customs. Have the change and things will go faster.