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“Always Great Service and Hospitality” 5 of 5 stars
Review of Maritime Inn Port Hawkesbury

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Maritime Inn Port Hawkesbury
2.5 of 5 Hotel   |   717 Reeves Street, Port Hawkesbury, Nova Scotia B9A 2S2, Canada   |  
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Hotel amenities
Ranked #1 of 2 Hotels in Port Hawkesbury
Nova Scotia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Always Great Service and Hospitality”
5 of 5 stars Reviewed June 21, 2011

I have been staying at the Maritime Inn regularly for business travel for many years now. Their recent renovations have again shown their committment to constant improvement. The staff always offer a warm welcome and go out of their way to ensure that everything with your stay exceeds expectations.

Room Tip: I prefer the rooms at the rear on the 3rd Floor.
See more room tips
  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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75 reviews from our community

Traveler rating
    13
    35
    16
    7
    4
See reviews for
14
12
3
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 30, 2011 via mobile

After trying two other hotels that closed at 11 (tried at 11:01- they closed while we were in the parking lot, and the other at 11:09 who would not check us in after 11) we were relieved at being able to rent a room!

It is a basic older hotel but the staff at the front desk are great!

  • Stayed May 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudbury, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed August 18, 2010

Had 2 rooms for myself and sister and brother-inlaw. The rooms were clean and roomy good place to stop after the Cabot Trail. Had breakfast there and was good and reasonable price. The rooms were reasonably priced. The swimming pool was not heated, water was quite cold.

  • Stayed August 2010
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Halifax, NS
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed August 13, 2010

We thought "best surprise is no surprise" but no.

We had booked a "deluxe executive suite with a balcony" and a cot in the room. At The Maritime Inn a room has a bed, an"executive suite" has a bed and a chair and a "deluxe executive suite" has a bed and two chairs. Don't be fooled by talk of a "sitting area".

Our room was not ready at check in and still not ready when we had to leave for the wedding at almost 4 o'clock, even though they had let most of the housekeeping staff leave for the day. We came back at 1 o'clock in the morning to be told that they had not put a cot in the room as booked and confirmed and that all cots were locked away and they could offer us an air mattress that we would have to make up ourselves. We paid an unbelievable 145 plus tax a night and to put it into perspective we just booked the Sofitel Heathrow terminal 5 for 127. Halifax has many nicer hotels for under 145, so does the South Shore of Nova Scotia and the Valley

The front desk staff were very nice but obviously the management just don't get it in this part of the world that hospitality and value for the dollar is very important in the hotel business.

  • Stayed August 2010
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
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, Manager at Maritime Inn Port Hawkesbury, responded to this review, April 25, 2011
Please accept our sincere apologies for your disappointing visit with our property in Port Hawkesbury. The problem with the late check - in and not having a cot in the room as reserved, was a failure on our part. Please be aware that this quality of service is not typical. We strive for a high standard of service, unfortunately we did not meet that standard and for that we are truly sorry. Over the last number of years we have been making improvements to our rooms and public areas in a phased approach, if you were to revisit our property i assure you that you would find significant changes. We carefully consider many factors in setting our rates, including the need to continue to upgrade our product and service standards. Our goal continues to be that, we will provide the best accommodations in our rural area at a fair price.

Management
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Vancouver Island, BC
1 review
3 of 5 stars Reviewed July 7, 2010

We drove across Canada from Vancouver Island. and found that this hotel was very welcoming to our Two Weimaraners and treated us with the upmost respect and did the most to make our stay their as comfortable and relaxing as possible.

  • Stayed July 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utica, New York
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 6, 2010

While it was a little on the expensive side, we had a newly remodeled room and very comfortable beds. The staff was very helpful. There is a guest laundry on site. The pool and fitness center are a little dated, but very functional.

  • Stayed July 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Canada
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 10, 2010

When we stayed there, my room was in the basement, and we could not park down there due to renos. Thats ok. but everything else way not a good experience. The pipes were clanking in my room on arrival, and there was a banging noise , which I thought was the construction workers inthe room beside mine. I called front desk and they said there was no noise. I complained several times, and the banging continued into the night and into the morning. I was cranky about the whole experience. It was expensive for the quality of room,. The room directly beside mine had the door wide open and all the walls were exposed and there was a VERY cold wind blowing right through this room into the hallway and into my room. Renovating I understand. renting a room beside a completely gutted room, with no parking, a banging noise all night long, and garbage outside and dumpsters for a view, i dont understand.

  • Stayed May 2010, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Maritime Inn Port Hawkesbury, responded to this review, April 25, 2011
Please accept our apologies for your disappointing stay at our property. In a phased approach we have been making improvements to our rooms and public areas, which includes, new windows and heating, air conditioning units. Weekdays are quite busy for our property and often need all rooms that are available, even during renovations. We always ask our contractors to work only from 8:00am until 5:00pm daily. Guests should have been notified of the renovations when the reservation was made as well as upon check - in. We rarely have problems with noise in the evening and again we apologize for this. Thank you for your comments, they are greatly appreciated.

Management
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Additional Information about Maritime Inn Port Hawkesbury

Address: 717 Reeves Street, Port Hawkesbury, Nova Scotia B9A 2S2, Canada
Phone Number:
Location: Canada > Nova Scotia > Cape Breton Island > Port Hawkesbury
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Port Hawkesbury
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Maritime Inn Port Hawkesbury 2.5*
Number of rooms: 73
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Also Known As:
Maritime Inn Port Hawkesbury Hotel Port Hawkesbury
Maritime Inn Port Hawkesbury Nova Scotia

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