My fiance, my mother-in-law and myself did not enjoy our first and more than likely last time visiting this restaurant.
We got there and sat ourselves, we ordered drinks which took awhile, during the 5-10 minutes that it took the bartender to make our drinks our server never came to take our order. Only after she brought the drinks did she take our order. We ordered a starter and each an entree. She brought our starter and then I think it may have been her kids and her partner that came in and sat at the bar, we never saw her at our table after that, she was busy talking to them wandering around and eating off her kids plate during our visit. No one checked to see if our starter was okay (which was very good by the way), when it was done it sat at the edge of our table and no one came to clear the plate we all finished our alcoholic beverage and put them on that plate and no one noticed! Finally our food arrived by a different server and she finally took our dirty plates and glasses away, she said do you need anything right now my fiance said not at the moment and she said good and walked away. (GOOD! why did she not want to up-sell to us? Or get us anything else to make our meal enjoyable?)
No one checked on us at all during the whole time we enjoyed our meal, which was the most amazing food we have had in a long time, no one checked to see if the steaks were cooked okay or to offer refills even when we were looking at the drink menu again. My fiance and I finished at the same time and it took awhile for our plates to be cleared by the server who brought our food, she then asked as she was taking our dirty plates away how is your food? I said well it WAS good she just walked away, finally my mother in law finished and we had to call out to a different server walking by if we could get our bill. we left and went somewhere else for another drink and dessert. If we had been acknowledged or even checked on we would have stayed and had dessert there, but why spend money at a place where you do not feel appreciated at anyways.
Overall The food was amazing it was plated well the flavours where to die for, I give the kitchen an A+, But the service was HORRIBLE and because of that we will never be back. Sorry to the kitchen staff you cooked an amazing dinner for the three of us the service just sucked big time!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.