We spent just a night in Mallaig between the highland train from Glasgow and the ferry to Skye. Fortunately I'd reserved a room with Fiona well in advance as I can now see why she is kept fully booked! From the moment you cross the threshold, you know you will be treated as an honored guest. Fresh flowers, bunches and bunches of flowers, adorn the public spaces. Every room is carefully planned and subtly, tastefully decorated. Our shared bath was a master bedroom retreat: power shower stall beside a gleaming white tub under a large roof window. Soaps and toiletries were lovely and exotic to our American standards. The soft wool throws on the twin beds were welcome and cosy. Breakfast was huge and delicious and was made available early for our ferry departure. Loved the classy cafetières for both my decaf and my daughter's full-octane. Fiona also helped with my request to sort out the undeterminable bus schedule on Skye. To top it off, when we discovered in Inverness that my daughter had left her retainers in Mallaig, Fiona mailed them to meet us in Edinburgh before we departed for the States. This is someone you would seek out as a best friend, much less an innkeeper!