We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good place - value for money .” 4 of 5 stars
Review of The Feathers Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Save
You added The Feathers Hotel to your Saves list
The Feathers Hotel
4.0 of 5 Hotel   |   5-6 Market Place, Helmsley YO62 5BH, England   |  
Hotel amenities
Ranked #3 of 4 Hotels in Helmsley
Huddersfield
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
33 helpful votes 33 helpful votes
“Good place - value for money .”
4 of 5 stars Reviewed November 5, 2013

We stopped here for two nights after I had read various reviews about the place - some good , some bad .
There are three places in the square to pick from - The Feathers , The Black Swan & The Royal Oak . The Feathers seemed to be the best value for money at the time of booking .
The only bad points were - no light above the mirror in the bedroom & no light above the mirror in the bathroom . Didn't bother us really as we weren't in there long , just nipped back to the room to get ready . But the point really is - no-one checked the room before we had it or they would have fixed the bathroom light . Seems a lot of this going on nowadays - ready to take your money but too rushed to take time to look at the rooms . One point to mention about access - the way to the room was up some stairs , turn left , up some more stairs then on , up another couple of steps and your'e there . This could be a problem for an older couple with a case or if you had a walking problem - thought it was worth a mention .
The meals were really good , especially breakfast and the room was a large double bed - clean room , heating was good , tea & coffee in room . The two small niggles were nothing really as I had read reviews and overall we stopped in the best place out of the three . We visited the Black Swan for a drink - just like the photos , a very quiet place , up market - nice place , double the price of The Feathers - £400 ish for two nights B&B . If you want a quiet place and really high standard - go to the Black Swan if you've got the cash .
The Royal Oak was £75 a night and seemed to do good meals at lunch but in the evening was dead - had a look at the rooms while we were there - definitely No.3 out of the bunch .The pub bar in the Feathers had a nice atmosphere , but as said in a previous review - they don't like you hanging about in the main bar if you are not dining - they want you in the coffee room or in the drinking bar with the lads and the telly . Both these other rooms were fine .
Would I book again ? Yes for £200 ,you pays your money - you takes your choice - but if I wanted to blow £400 on a weekend I would definitely pick the Black Swan !

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

190 reviews from our community

Traveler rating
    75
    75
    25
    8
    7
See reviews for
22
99
4
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
london
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 4, 2013

GOOD POINTS
1. Friendly helpful reception ladies
2. Massive room and huge bed and nicely decorated
3. Fantastic breakfast and nice waiter.
4. Beautiful location

BAD POINTS
1. The shower was huge but terrible water pressure so a bit pointless
2. The hotel generally felt a bit cold (turn the heating on)!
3. Wanted to have a drink at the bar in the evening but one of the STAFF MEMBERS (young lad) was on a night off and it was his birthday so he and his friends were acting like Loud drunk hooligans doing shots, we felt extremely intimidated and went to bed early! One of the most unpleasant experiences in a hotel ever! Their own staff member let them down! Such a shame as this overshadowed the great reception ladies and the breakfast waiter, who's service was great!
4. Thin walls and can hear every noise in the hotel!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wetherby, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 31, 2013 via mobile

Firstly I did not stay at the hotel and I am rating the pub/restaurant the hotel may be very good. I visited the feathers on my way back from Whitby to call in for some food / drink. I lasted all of 5 minutes as we where made to feel extremely unwelcome by the surly staff. We where qualified quickly and badly by the dark haired gentleman when we got there , he had the charisma of a house brick and swiftly directed us away from the comfortable looking lounge into a dingy and deathly quite side room with nobody in it as we wanted to eat . Others where eating and there was plenty of room and seemingly nobody waiting but there you go . On trying to find this room I politely asked another male member of staff where the ' coffee room' was . He said ' there LOOK mate' and pointed to the said ' coffee room' sign above the door . I don like being called mate or treated like an idiot , I left and shall not be returning . I must be part of a chain as that classless level of service and hospitality is fairly rare among the privateers . It is only the chains where such poor staff can exist. Poor very poor.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 30, 2013

Stayed in room 23 (a superior) this sunday gone and got a very good rate as advertyised on their website. Its a superb hotel with quality and clean rooms. The hotel restuarant and bar are superb with a great array of food and drinks... the breakfast was great too.
would highly recommend this hotel to anyone wanting a stay in beautiful Helmsley.

Room Tip: room 23 - huge and superior room (on a sunday discount rate)
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2013 via mobile

My boyfriend and I stayed here for one night having visited helmsley previously.

Perfect place to stay.

Room was beautifully decorated, very clean and the service of all staff was impeccable.

Breakfast was scrummy too!

Thank you to all at the feathers. We'll be back and will recommend to others.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlisle, United Kingdom
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 24, 2013

Stayed for three nights at this hotel in Helmsley. Handy car park behind the hotel
and our rooms - 11 and 12 overlooked the lovely Square. Room 12 was nicely
decorated but Room 11 was all pink and roses and needed refurbishing. No lift
and lots of stairs to climb. There was a musty smell on the staircase but having said
that the rooms were very clean and the beds very comfortable.

The food was delicious and although the menu was the same every evening, there
was always a great choice on the Specials Board. The breakfasts were also very
good, and products were sourced locally.

Helmsley is lovely, and so nice to see such classy shops as Pennita and Miller Tate
such a change from the usual chain shops which are in most towns.

Helmsley is an ideal location for visiting Scarborough, York, Harrogate etc. I would
highly recommend The Feathers and their staff - a great three day break.

Room Tip: Ask to overlook the Square
See more room tips
  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 11, 2013

We stayed for a two night break at The Feathers and had a very good time , The room was clean and comfortable and the food hot and exellent. We shall be going there again It is also a very good situation for exploring the Noth York Moors

Room Tip: Choose a room overlooking the square
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Feathers Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Feathers Hotel

Address: 5-6 Market Place, Helmsley YO62 5BH, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #3 of 4 Hotels in Helmsley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Feathers Hotel 4*
Number of rooms: 23
Official Description (provided by the hotel):
The Feathers hotel is situated on the market square in Helmsley on the edge of the North Yorkshire Moors. This country inn offers a delightful mix of historic charm and Yorkshire hospitality. Its 23 bedrooms are all equipped with televisions, tea trays and toiletries. The hotel has an excellent local reputation for good food and fine ales. The Pickwick Bar with its low ceilings and open fire boasts a bar which is the longest piece of work created by Robert Thompson, famous for his Mouseman furniture. Bar meals are served in the cosy Feversham Bar using the very best local produce, the restaurant serves good English food both at lunchtime and in the evening. There is private parking at the rear of the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline and Booking.com so you can book your The Feathers Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Feathers Hotel Helmsley
The Feathers Hotel Helmsley, England

Owners: What's your side of the story?

If you own or manage The Feathers Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.