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“best fish and chips” 5 of 5 stars
Review of Scotts of Helmsley

Scotts of Helmsley
6 Bridge Street | Helmsley, North Yorkshire, Helmsley yo62 5bg, England (Formerly Beechers Fish and Chips)
01439772465
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Ranked #5 of 29 Restaurants in Helmsley
Certificate of Excellence 2014
Price range: $5 - $23
Cuisines: Fish & Chips, Seafood
More restaurant details
Restaurant details
Good for: Large groups
Dining options: Breakfast, Late Night, Outdoor Seating, Reservations
Description: A fabulous family friendly, award winning fish and chip cafe. Just voted Best Fish and Chip shop 2013. Either take away or eat in. With 80 covers there is plenty of room, coach parties welcome. We aim to provide the best fish and chips available from sustainable and local sources at a value price. Gluten free and veggie chip shop chips. Served with a smile. Our premises are not your usual fish and chip cafe and are a pleasurable and inspiring place to spend some time.
guisbough
Senior Contributor
26 reviews 26 reviews
10 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“best fish and chips”
5 of 5 stars Reviewed April 12, 2014

my husband and I visited scotts for the first time yesterday. We were not disappointed lovely crispy batter on a nice piece of fish chips lovely and brown at our request I think the cook was called Shaun very obliging,, the girls front of house were very friendly and helpful. the premises were immaculate we will be back well done

  • Visited April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaneTony13, Owner at Scotts of Helmsley, responded to this review, April 15, 2014
Hello Allan and thanks for the great comments,
Chef Shane is always very obliging and keen to please all customers, with all food cooked to order, to ensure freshness and crispness. He also often gets called Shaun!!!
We like to ensure a warm welcome, with a smile to greet every visitor and delighted we achieved all of this on your visit.
We look forward to welcoming you back very soon.
Thanks again
Regards
Tony
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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283 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Leeds, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Small portions and pricy ”
3 of 5 stars Reviewed April 10, 2014

I paid £13.50 for a regular haddock, chips and peas - I had a grand total of 18 chips on my plate ! Appalling for the price - other very good fish and chip establishments within a 20 mike radius wouldn't dream of charging that price and you would get twice the amount. I had to fill up by ordering bread and butter as literally was still hungry !
The food was ok - have had better. Won't be going back.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaneTony13, Owner at Scotts of Helmsley, responded to this review, April 15, 2014
Hello and thanks for the review,
We have to disagree on your small portion comment. The fish is 8oz, larger than most fish shops, the chips are 10oz, again a good size portion and more than enough for most customers. We are always happy to provide free extra chips for the hungrier customers, just ask if you do try us again.
Haddock is expensive, due to the 50% plus increase in price last year. We decided to keep the 8oz size and adjust the price, rather than reduce the portion size. We all have to make a living!!
Cod is cheaper and we do have a mini meal for those on a budget.
We also disagree with your comment about other fish shops being cheaper. We regular check our competitors within a 30 mile radius and ensure we are a mid range price.
Regards
Tony
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrogate, United Kingdom
Contributor
13 reviews 13 reviews
6 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“second visit equally as fantastic as the first”
5 of 5 stars Reviewed April 10, 2014

Not thinking my second visit could equal the fabulous experience I had at Scotts.... They did it again. Warm Yorkshire welcome followed by amazing food, friendly service and great atmosphere not to mention value for money. It goes from strength to strength and I will definitely be visiting Scotts again SOON

  • Visited March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaneTony13, Owner at Scotts of Helmsley, responded to this review, April 15, 2014
Hi Gale and thanks for the review,
Quality, value and service is our aim and sounds like we delivered, but can't believe you've only been twice!!
A year in ownership and we're still working hard to improve all the time.
Thanks again and come back soon.
Regards
Tony
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton
Reviewer
3 reviews 3 reviews
3 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Excellent!!!!!!”
5 of 5 stars Reviewed April 8, 2014

This is the best fish and chips you can eat, anywhere. The quality of the fish and the skill with which it is cooked is unsurpassable. The staff are extremely friendly and efficient . You must eat here!!!

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaneTony13, Owner at Scotts of Helmsley, responded to this review, April 10, 2014
Hi Chris,
Thanks for the review and great comments. Long way from Brighton, but worth the trip, by the sounds of it?
We do aim to be the best and having just received the National Quality Award, we are now in the top 2% of chiipies, (only 240 shops have the Award in the country), out of 10500.
Thanks again and hope to see you back soon.
Regards
Tony
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrogate, United Kingdom
Contributor
13 reviews 13 reviews
9 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Fabulous Chippy”
5 of 5 stars Reviewed April 8, 2014

I have visited this chippy numerous times and thought it was time to post another review following my recent trip over!

Went over to Helmsley with a friend for the day, and had lunch at Scotts - we got fish and chips, mushy peas, curry sauce and coleslaw! Enjoyed every single bit of it and was very full :-)

Great atmosphere, friendly & smiley staff, and great food - definitely going to continue to visit Helmsley!

  • Visited March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaneTony13, Owner at Scotts of Helmsley, responded to this review, April 10, 2014
Hello and thank you for your comments.
Sounds like you had a real plate full -
"-- we got fish and chips, mushy peas, curry sauce and coleslaw! Enjoyed every single bit of it and was very full :-)".
Delighted you enjoyed it and come back soon.
Regards
Tony
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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