The Mercury certainly isn’t the Ritz or the Savoy. It’s not a boutique hotel or a family-run B&B. It is what it is – a large-scale budget hotel catering for hundreds of guests from a dozen or so countries. It does what it does really well. The rooms are smart and comfortable and cleaned and tidied on a daily basis. The bathroom facilities are good. There’s a TV and free wi-fi in the rooms as well as a small fridge which is a real bonus. There’s very little noise breakthrough from adjoining rooms or the outside. The public areas are spacious and attractive. The catering is remarkably efficient, given the huge numbers of people who descend on it for breakfast, lunch and dinner. Almost all tastes are catered for with a comprehensive selection of foods on offer (and which never seem to run out). The menu changes on a daily basis although staples like chips are constantly available. It’s not cordon bleu cooking, but fresh fish is on the menu every night and overall the meals are tasty and filling - you can eat as much as you like. Eating five fruits a day has never been easier. The only downside was the coffee which was atrocious (and making a cup of tea was a protracted business). The entertainment (poolside in the mornings) and in the large reception area (evenings) was a bit naff at times but enjoyable enough (with different sessions for children and adults). The hotel was located at one end of the Santa Susanna strip, right across the road from the station (handy for direct trains to Barcelona – less than 10 euros for a return). The beach was accessed via an underpass beneath the railway – it was nothing like as crowded as some of the other beaches on this coastline but the sand was rather coarse. Trips were available to a variety of locations offering leisure pursuits and some like Waterworld in Lloret de Mar offered free bus services. Otherwise Santa Susanna is nothing special – it’s a purpose-built tourist resort with all the usual tacky nonsense on sale at a variety of shops alternating with restaurants and bars plus occasional markets. However the Carrefour supermarket is only a fifteen minute walk from the hotel and is a very cheap source of supplies. We were almost put of this hotel by some of the reviews which seem to have been made by people whose holiday wouldn’t have been complete without a good moan, but from our point of view it offered terrific value for money. It doesn’t seem to cater much for Brits however which on one hand meant less drunken rowdiness and tattoos but on the other made holiday friendships more difficult to come by.
Rooms overlooking the pool are better but then again how much time do you want to spend in them?
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.