well what can i say to be honest it wasn't a holiday it was a nightmare i couldnt believe how awful the hotel was, My parents paid for me and my sister as adults and paid for themselves hoping we would have a family room but no! it was like living in a rabbit cage for a week there was no room to put anything most of our clothes had to stay in suitcase during our holiday which was horrible, although the maids did do a great job cleaning them everyday. The beds weren't even bed proper bed they was stupid sofa beds!!!! The food was so disgusting it was like eating processed food it left us all with an upset stomach! and we had the same thing over and over again! most staff were okay but some where rude and the manner was awful i was so upset with the whole thing i was so excited for a relaxed holiday but i dont think so, please think about going here.
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- Also Known As:
- Mercury Hotel Santa Susana