I’m just back from a week at this hotel. We were put in this hotel after it was decided to close our original hotel, with us not finding out until we tried to check in to the Planamar.
This hotel is situated right on the beach, with the railway line running between the hotel and the resort. Access is via an underpass. Walking time to train station is 15 minutes to SS and 30 minutes to malgrat. There is a local bus service that runs between the stations, and also a noddy train that goes round the resorts. It is worth getting the SS noddy train up into the surrounding hills just for the scenery.
There are a few pubs in the surrounding area, the swan almost next door and others on the other side of the railway.
The best in the immediate area is the drunken duck, which has a great atmosphere and does some super food. It is well worth a visit, just up the road beside burger king.
On arrival, at around 10am we were advised that we could not check in until 12.00. We were advised to lock our cases in the TV room which we did, but on return at 12.00 the room was open for anyone to enter. Fortunately our cases were intact.
Reception staff were very efficient and helpful. There are internet pcs in the foyer (€1 for 15 minutes) and a tv lounge.
Our rooms were very clean. The TV (with BBC1/ITV), toilet and a/c all worked fine. Hairdryer in the rooms.
The rooms and hotel in general were all kept very clean, with maids working all hours. The manager was prominent and approachable and any problems –except getting more bar staff – appeared to be dealt with promptly
One of the best features of this hotel is the patio which is right on the beach, but unfortunately the patio bar was closed.
The food was the usual variety for an AI hotel, ie main meals had fish, pasta and a couple of meat dishes. This week was pork week; it seemed that every lunchtime and evening the choice was pork. The salad selection was blatantly leftovers mixed with pasta or rice. Most of the meat and fish dishes were cooked with veg and used very cheap cuts of meat.
Breakfast was the usual cold meats/cheese and fruit, with cooked items like bacon, beans, tomatoes (everyday), occasionally frankfurters, chips, fried bread and on one occasion pork stew from the previous nights dinner menu.
You could not fault the actual cooking –the standard was very good, but the very boney/fatty meat was not really very good. The breakfast coffee is still lousy, but if you choose cortado that probably is the least offensive. It is also worth paying for a coffee at the bar as that is much better quality than the free stuff.
The bar was fine with the usual daily cocktail and varying measure sizes of the vodka depending on who served you and the staff were very friendly and treated us very well.
The only problem is the limit of 1 drink per card, and the reluctance of the management to have more than 1 barman working at a time.
Entertainment was ok with the usual mix of singers and dance shows.
I know that the star rating has nothing to do with food quality, rather having to do with the facilities available, and this was evident here; the quality of the food being no better, and some days worse, than in their 3* hotels.
I thought this was a good break in a clean hotel, and for the money paid it was good value, but the food does need improving.
Would I go back, not voluntarily for me, as it is in the wrong location for what I want from my holiday.
Would I recommend it to others, yes. It is a good hotel, in a great location, for a beach holiday
- Also Known As:
- Htop Royal Sun Hotel Santa Susana
- Htop Royal Sun Hotel
- Htop Royal Sun Santa Susana
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