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“Family holiday” 3 of 5 stars
Review of Carlota Apartments

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Carlota Apartments
2.0 of 5 Hotel   |   Av De Gran Canaria 16, 35138 Puerto Rico, Gran Canaria, Spain   |  
Hotel amenities
Ranked #45 of 71 Hotels in Puerto Rico
Kirkcaldy, United Kingdom
1 review
“Family holiday”
3 of 5 stars Reviewed August 18, 2013

Every staff member were helpful and polite. The apartments were dated but they were cleaned often and there was no shortage of fresh towels. The beds my sheet did not fit the 2nd week, so I fought with that most nights. The bed had a memory foam mistress, I often woke my elbows impaled and with pins and needles. However, loads of sunbeds with pads, plenty umbrellas. Which you may need if your a Sun worshipper as the sun shines 10-8pm when we went in July. Short walk to shops.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Low Cost Holidays

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135 reviews from our community

Traveler rating
    28
    42
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    18
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Danish first
  • English first
  • German first
  • Norwegian first
  • Portuguese first
  • Any
English first
Dublin, Ireland
1 review
1 of 5 stars Reviewed August 13, 2013

We arrived there in june 2013. It was supposed to be nice place according to reviews on the internet. Well...it wasn`t. Bathroom was disaster, we were supposed to get double bed insted we got two singles(and this was our first wedding anniversary so you can imagine...). Our towels were changed after 4 days, and this was the only time when cleaning service was seen in our room. The pool was very small, we had loud neighbours, you could watch Tv after you put some coins in , there was no kettle which suprised me to no end, we also send few postcards using a post box in the reception but said postcards were never received... There is nothing I liked about that place and would not reccomend it to anyone. On the more optimistic side Puerto Rico is a really nice place, there is a lot of shops, bars, restaurants and attractions for tourists, really nice place to stay...Just stay away from Carlota.

  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weston super Mare, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 21, 2013

we arrived july 2013 did not pay much but i have stayed in better places 4 less we got our frist room the fridge was full of water the door would not shut we had dirty bathroom so went down to get a change of rooms which was hard staff not very helpful but got there in the end next room was not buch better but we got on with our hoilday until i woke up and could not move i dont have a bad back but i did after 1 night i said 2 my hubby we have 2 get out of here cant stand it.we r not snobs but we were here.the carlota needs a lot of work new beds fridges tv bathrooms everything needs doing.we moved and would go back but not to the carlota. if u do stay here take some nice towels sheets kettle and a fan no air con and change if u want to watch a bit of tv if u have a early flight home check out eve be for as no recption until 10.30 ish in morn to get safe money back its just a box to put keys in .puerto rico is a nice place lots of shops markets in near by towns taxis r great fixed prices and the buses r good no1 goes every where u can also get on a boat to other towns we had a great time in the end hope this helps others i would never stay at the carlota again happy hoildays

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airdrie, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 12, 2013

Stayed here at end of may for a week, with my husband and two friends. I had been to puerto rico 4 times previously but always stayed at revoli playa which is 4.5 star so i was a little bit worried about reviews i had seen. But i was worrying for nothing the hotel was spotless, pool area well maintained staff very helpful, only downside was bedding never got changed. But i would have no hesitation to stay there again.

Room Tip: Ask for 4th floor or above room 501 would be ideal.
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 26, 2013

Just back from a week at the carlota and can honestly say I had a brilliant time
The rooms are spacious and have everything you need.
The view is beautiful from each level of the complex.
Pool bar is great fun with good music and food. The pool area itself is spacious and a lovely sun trap all day

Easy walk to and from the centre or cheap taxi €2-3


Cannot fault. Will definately be back

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 24, 2013

My partner and I booked to go here for our first holiday and I can honestly say I could not fault it. Its affordable, perfect location (there are some steps that take about 5 mins walk to the center or its 2-3 euro for a taxi) and the staff are genuine and really friendly. Of course the rooms are not 5* standard they don't need to be, when your in Puerto Rico you spend your entire day out and about, there's no need to pay for the most expensive hotel you can find.
hotel facilities are great, the pool and bar is really nice and you get an amazing view over the central square from the room balcony. we will definitely be going back there.

Room Tip: ask for a pool view for the best rooms
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tramore, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 16, 2013

We are currently staying here at the carlota and what can I say great value apartments are spotless and everything u need in them location is not to bad 3 mins down to main strip pool and shop/ bar not so bad if u looking for a cheap good place well this is it

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carlota Apartments

Address: Av De Gran Canaria 16, 35138 Puerto Rico, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Restaurant
Hotel Style:
Ranked #45 of 71 Hotels in Puerto Rico
Price Range (Based on Average Rates): $
Hotel Class:2 star — Carlota Apartments 2*
Number of rooms: 50
Reservation Options:
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Also Known As:
Carlota Apartments Hotel Gran Canaria
Carlota Apartments Grand Canary
Carlota Apartments Hotel Grand Canary
Carlota Apartments Puerto Rico, Gran Canaria

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