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“Holiday from hell!!” 1 of 5 stars
Review of Arimar Apartments

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Arimar Apartments
1.5 of 5 Apartment Hotel   |   Avda. De La Cornisa 3, 35130 Puerto Rico, Gran Canaria, Spain   |  
Hotel amenities
Ranked #60 of 71 Hotels in Puerto Rico
Dublin, Ireland
1 review
3 helpful votes 3 helpful votes
“Holiday from hell!!”
1 of 5 stars Reviewed June 18, 2013

We were in apartments number 7 and 8 number eight was a disgrace. it was filthy (pictures to prove it) the shower was hanging off the wall, the bathroom door got jammed causing a panic attack. The front door itself was broke, there was no lock and could just be opened by anybody.

Number 7 apartment had €400 robbed from us. When we asked for the number for the police we were told everyone working there was family so they could not give us the number. The cleaner stormed in empting her pockets shouting "I didn't touch your money" which was strange as none of us accused her.

Also there were cats everywere and half of them looked sick and infected and the were in the apartments.

The staff became very unfriendly after this incident and we had to get our travle agent to move us as we received alot of hassle from the staff.

The pool was unuseable as it was filthy and the cats ate your food at the restaurant putting everyone off it.

  • Stayed June 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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62 reviews from our community

Traveler rating
    5
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    20
    8
    14
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13
31
5
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Danish first
  • English first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed June 8, 2013

so i am gonna be straight and state all i could experienced from my 3 weeks stay in arimar from may/june 2013.

Pros:
free parking on side, only if lucky
microwave, kettle included.
secure place/ its in the middle of nowhere anwyay
friendly/honest receptionist - nice guy.

Cons:
---dirthy as ... , cleaner coming only when they felt like, not using any cleaning products on toilet, so i had to buy bleatch myself. linnen changed once a week, towels every 3 days or so.
---hot water only for about 5 min / shower, so 2 people quick, or 1 each hour. defo a problem
---steps, steps, and more steps, this place is not for a family with small kid - steps and only one swimming pool / very deep - no lift at all.

and i can go on and on and on with cons only

but the cherry on the top is the noice!!! be aware ear plugs wont help you during the night. loud music untill 3:30am sharp is on daily basis. not only saturdays or so. DAILY!!! screaming, shouting, then when you think you have survived the night with the morning sun local people waking up and placing them towels near swimming pool to ocupy the best spots!! screaming between each other from 8am and running up and down.

i would never ever go back - even if its free of charge.



security box - 12e a week
late checkout - 15e untill 6pm
internet 20e for a week / slow
Tv is 1e an hour - but note the TV is from 1984 with 9inch screen and only one english and 3 spanish channels
they do have little shop inside reception tho, but its more like emergency then a shop.

please note the apartment are based in middle of nowhere so no views to the ocean and take my word its no worth any money, its maybe ok for weekend drunk parade, but defo not for holidays

Avoid at all cost

Room Tip: any room is bad lowest based - road noice middle based - no privacy swimming pool facing high ba...
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  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 16, 2013

Ive been to Puerto Rico lots of times but never stayed here. We did last week the apts themselves we had number 10 was good, clean bedroom, bathroom etc bit dated and needs some tlc but for the money was ok.Everything worked fine. Location was great straight down the steps to the centre 2.50 back up. The pool itself was nice size its a small enough complex and quiet.
Couple of things bothered me- steps within the complex, there are no lifts at all you have to drag your bags up various flights of cement stairs not good if you have any kind of health problems i dont but i would say older people wouldnt be happy, Even into the apt you had to drag your cases down a load of old steps, we had a shore outside our apt it was open and dangerous - maybe it was something to do with the bad weather we had im not sure,
Yes there were also cats everywhere though unless you encourage them they dont bother you.
The pool bar ?? Well when it was open wasnt worth it. The first morning we arrived we decided to have an omelette and bacon sandwich the bacon when it came was grey looking- we passed it on to a cat - the omellette was just egg egg only ?? even though i asked for mushroom bacon though when seeing the sandwich i was glad.
He also made tea in the microwave ?? yuk !!
We never went back in it was open 930 - 130 that was it though one day it was open till 530 ish very random, reception was the same all odd hours..
Would i stay here again ? probably because of location, and it was cheap the apt was clean and every day the cleaner arrived fresh towels etc-
Just that pool bar thing and he could do with a new shirt - just put me off to be honest though he was friendly maybe im geting finnicky in my old age but my friend was the same thinking
There is no where also to leave your bags when you check out and the shower room is in the mens toilet beside the bar !! Enough said i had my shower beside the pool where the water showers are yuk !

Room Tip: Room 10 on that block etc does not look over the road !!
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
umeå
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 20, 2012

first av all, this is a cheap hotel. depending on witch part of the hotel you are staying it could be god or bad. some of the rooms is close to the road and some of them is higher up the hill. we stayed at the hotel for two weeks and was lucky to get one of the best rooms at the hotel. the rooms was simple, the cleaning was ok, the kitchen was out of date, the beds was ok, the bathrom was ok. the poolbar had barbeque every thursday and very good pina coladas..the reception is closed between 13:00-16:00. during our stay it was mostly couples who stayed at the hotel, we didnt see any families with kids.
but we enjoy our stay at arimar and maybe we come back next year

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, UK
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 5, 2012 via mobile

Cheap, clean apartments. Good value. Rooms cleaned 5 of 7 days, towels changed 3 times in 9 days. Pool is ok. If you don't like steps and won't pay 2.50 for a cab back up not for you. Pool bar food is ok, beer is cold. We brought our own beer, they don't object to drinking by the pool

  • Stayed October 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 1, 2012

Booked holiday with lowcostholidays.ie Flights and transfers were good with no problems. When we arrived at the Arimar Apartments the reception was closed and there was nobody to let us in, there was just a number to call, I called the number and we waited for 30 mins late at night for the man with keys to arrive. When we got our keys we proceeded to our apartments, we got a very big shock to see upto 12-13 wild cats outside the apartment door, normally it may not be a big deal but in this case both I and my daughter are actually allergic to cats. I scared the cats away and went into the apartment, the balcony door was open and there was another cat in the living room, at this point I was extremely angry and upset as my child was now crying and afraid of these cats.

As it was late at night I had no other choice but to lock the doors as the reception was closed, while in the apartment I could not help but see the place was dirty and had not been cleaned after the last tenant left. There was what appeared to be excrement smeared on the bathroom wall, the toilet didnt flush, a electrical socket was hanging out of the wall in living room, the bathroom door wouldnt open unless extreme force was used to open/close it, my partner found a cockroach on the floor in the bedroom. Overall the Arimar apartment no 1 we were allocated was a discusting and filthy hell hole that is not fit to accommodate a dog so especially not any human being, I am very upset this accommodation was sold to a family travelling with young kids. When I complained to the staff at Arimar they were very unhelpful.

Having no alternative options I went online and booked alternative accommodation nearby.

ANYONE READING THIS REVIEW PLEASE AVOID THIS PLACE LIKE THE PLAGUE ITS JUST NOT WORTH THE HEADACHE. I CANNOT UNDERSTAND HOW ANYONE WOULD LEAVE A POSITIVE REVIEW FOR THIS HELL HOLE.

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 24, 2012

Just got home from 2weeks at Arimar. Firstly we have been to puerto rico several times but we like to try differents apartments. This year we were on a budget so we decided to try Arimar. We paid next to nothing for our 2 weeks stay here and were pleasently surprised by the cleanliness of our apartment. Everyone seemed friendly and the pool area was lovely, quiet and clean. Our room was cleaned 12 out of 14 days and we had new towels on these days too. The only thing that did bother us slightly was the reception hours. They are 9.00-13.00 and 16.30-19.00. So what happens if you misplace your key, or you lock yourself out, or there is an emergancy between these hours? All in all we enjoyed our experience at arimar. We will not rush back in a hurry but if we are ever on a budget like this again then we will definatly be considering these apartments. Oh and one more thing, the beds arnt great. Unless you dont mind sleeping on a board.

Room Tip: If i was to return i would ask for a room overlooking the pool. Ours overlooked the road and had gra...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arimar Apartments

Address: Avda. De La Cornisa 3, 35130 Puerto Rico, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Kitchenette Swimming Pool
Hotel Style:
Ranked #60 of 71 Hotels in Puerto Rico
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Arimar Apartments 1.5*
Number of rooms: 43
Reservation Options:
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Also Known As:
Arimar Apartments Hotel Puerto Rico
Arimar Apartments Puerto Rico, Gran Canaria

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