We stayed here at the start of a 9 day trip through Tuscany. After a long flight from the US through Frankfurt and into Florence, this hotel was just what we needed. This is a spectacularly beautiful property overlooking the valleys and hills of the Chianti region. The reception was efficient if not overly warm and we were escorted to our room which was quaint with modern amenities for a property of this history. Next time we stay (yes, there will definitely be a repeat visit), we will request a slightly larger room with a view.
I will echo what was written in some earlier posts, the food was excellent and I, as a cook and food lover, the food was excellent. However, the service in the restaurant is something that needs a bit of attention. On the first night we ate in the dining room, we were asked by the waitress whether we wanted to sit outside, as if that was HER preference, perhaps making it easier to manage her tables. As a waitress in NYC for many years through college when I was younger, I get it. However, when I took the 10 seconds to look inside to see, she seemed annoyed, as if I were taking her away from her tasks (it wasn't that busy). I also tried to speak the little Italian I know to be respectful, as I always do when I visit from the US, but that did nothing to convey warmth. Also, we decided to order the Villa le Barone wine and the waitress, despite having done so for every other table, did not provide the proper red wine glasses. We should have said something, but the waitresses attitude was not so great and we decided it wasn't important enough to say anything. Having lived in NYC for 15, I appreciate good food and service.
I love children. I have two sons, 17 and 13, so I don't want to seem insensitive when I say this: the pool was noisy with young, screaming children. I should have read the reviews more closely as this didn't allow for quiet reading outside by the pool or on the outer grounds. This, to me, does not seem like a property geared towards children (I have stayed in other villas in Tuscany). This is not a criticism as much as just to convey for others planning to come here. If you imagine quiet, serene reading by the outdoor pool, this may not be the case.
Having said all of this. We greatly appreciated the history and beauty of this property. We were amazed by the fruit trees and grapes growing by the pool. We were in awe of the beauty and clearly the property is loved and cared for with tremendous thought and care. Overall, the staff were warm and accommodating and I would highly recommend this hotel.