We had booked two of their 2 bedroom suites so that our entire family could stay there. ( 4 adults and 4 kids). It was a prepaid rate with no cancellation directly booked through the hotel. Upon arrival at the hotel at 9 pm at night after a long days travel, we were informed they had no rooms for us due to an error in their booking system. ( they had know of the error for several days but no-one had bothered to contact us). Eventually at 11.40 pm they shift half our family to another hotel a mile away and give us a single room with the most uncomfortable sofa bed to sleep on.
In the morning they agree to reimburse us back some of the money but we are told that we will see the credit in a couple of days. We end up staying at the hotel for 2 more days as in the middle of August there were no other options in Santorini. It has now been almost a month since we stayed there and we are still waiting for our refund. They refuse to answer to emails.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, EasyToBook, Hotels.com, Despegar.com, Travelocity, Agoda, Priceline, TripOnline SA, Odigeo, Jetsetter and Tingo so you can book your La Maltese Estate Villa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- La Maltese Hotel And Restaurant
- La Maltese Estate Villa Santorini/Imerovigli, Greece