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“Magical place with breathtaking views” 5 of 5 stars
Review of Rocabella Santorini Hotel

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Rocabella Santorini Hotel
4.0 of 5 Hotel   |   Imerovigli Caldera View, Imerovigli GR84700, Greece   |  
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Hotel amenities
Ranked #15 of 42 Hotels in Imerovigli
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“Magical place with breathtaking views”
5 of 5 stars Reviewed January 9, 2013

I stayed at the Rocabella in October for a week long yoga retreat. The resort was simply perfect. It is located at the top of a cliff with breathtaking views from the rooms, four pools and restaurant. Everything is kept very tidy and the staff is very helpful.

The standard room was very basic and functional, equipped to a modern standard. We ate breakfast at the hotel every morning and the buffet selection was very extensive. The staff accommodated to all special requirements and wishes. The lunch and dinner menus were nice as well, although we opted to eat out most nights. There are quite a few restaurants within a walking distance.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCASS, Manager at Rocabella Santorini Hotel, responded to this review, March 1, 2013
Dear Anu N,

We thank you for your nice comment about Rocabella Hotel.
We are always pleased to provide the best quality of services to our guests and we are always happy to see them again in our hotel, we do our best so everybody to be satisfied.

We look forward to seeing you again one day!

Kind Regards,

Savas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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505 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Waldshut-Tiengen, Germany
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 11, 2012

Since I am a business traveler, I would like to estimate all other travelers of the same travel category and express my conception about Rocabella Santorini! It is very important for me to give a statement about my recent accommodation, because nowadays sharing information is from a very high high importance.

ROOM
Modern furniture, extremely functional layout incl. technical equipment is given to fulfill your business requirements at any given time. The elegantly spacious room gives you a residential feeling. The day light, makes the room bright and the lightings are very well designed. Of course my outdoor Jacuzzi was the highlight overlooking the Aegean Sea.

RESTAURANT
Assagiami restaurant offers a gorgeous taste of Mediterranean cuisine. Please try out my favorites: Bouillabaisse, grilled vegetables, Greek salad and of course charcoal grilled octopus and mussels with feta. The Greek desserts are especially good.

POOL BAR LOUNGE
Charm full place!

CLEANLINESS
The entire property is very well maintained. The public cleaners are wiping and sweeping the public areas and the gardeners looking after the greenery and the vegetation of the resort. The room is cleaned twice a day by the room attendant. The bed linen is getting changed on a daily basis as well as the bathroom towels.

CONFERENCE
All feature state. It is an extensive conference hall which includes all facilities and accommodates all type of meetings. Banqueting with snack corners and tea/ coffee breaks to extraordinary business lunches and dinners is classifying this place as a very high-end product.

TRIPS
Visit 3 traditional wineries and try wines made from indigenous grape varieties of Santorini. Expertise Sommelier of the wineries, who greatly enjoys conducting wine education presentations and loves to share his passion for wine with all levels of wine consumers from the novice to the most disceming wine connoisseur and business traveler. Diving excursion, PADI lessons, diving school & dive center are very close to Fira city. Private sailing day tours can be also arranged and of course a visit to Santorini Volcano is a must.

WEATHER
Only one day of rain, which i was very relieved about, as the winter season starts. Sunny days, rest of my stay. There is a lovely breeze most days. Take lots of sun cream!

VALUE
According to my personal expectation, a great price-value is given along with the business package provided by the resort.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCASS, Manager at Rocabella Santorini Hotel, responded to this review, March 1, 2013
Dear Aidonis V,

Greeting from Rocabella Hotel!

First of all, let us thank you for your excellent notes about our hotel.

As we are trying hard to keep everyone satisfied, we are happy that we have achieved it with you.
It is very pleasing to see that even the guest who comes for business can have such a great time and at the same time can relax after a day of work.

Hope to see you soon and this time for vacations.

Friendly Regards,

Savas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2012

My partner and I decided to get married in Santorini last July 2012 after a short engagement of only few months. We had a very short lead time up to the wedding, but ever since our first mail contact, Savas has been excellent. He was always quick and elaborate in his responses and it's thanks to him and his amazing staff that our wedding turned out to be exactly what we wished for!
The lead up to the wedding and the wedding day itself went very smooth.. which I of course really hoped for, but didn't really expect. To start, my partner and I live in Australia; he is Greek (born and raised) and I am Chinese/ Dutch. Therefore, Rocabella really was going to have a hard time with guests coming from allover the globe. We had friends and family flying in from Australia, China, Croatia, Netherlands, Russia to name a few. But Savas and his crew managed to impress all the way with their excellent service and their attentiveness.
All of our guests were raving about the service that was provided and I know that this is not an easy crowd to please.
We had chosen the lower level pool area for our ceremony and the upper level pool area for the dinner and the party. The multilevel approach was really perfect, as it gave us a natural flow of events. After the ceremony, all guests were taken to the upper level where everyone was seated for dinner. I guess the only thing requiring improvement was the food. Not that it wasn't good, it was good.. but it just was not what we had ordered, nor what we had expected. We had ordered multiple food stands.. like a carving stand/ seafood BBQ stand etc. which gives the impression that it's prepared on the spot by a cook. However what we got was nothing but a buffet. Very plain and not what was agreed.
It's sounds a bit negative now, which really is not my intention. All in all, we are truly grateful to Savas and his team. They managed and coordinated all of the events in such a manner that my partner and I could simply enjoy. There was no stress, no drama's, nothing missed out on.. I cannot say enough how grateful I am for giving us the most Magical Wedding in the most Magical location!

We are looking forward to organize the next party at Rocabella!

Regards,
Michalis & Aizhen

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCASS, Manager at Rocabella Santorini Hotel, responded to this review, March 1, 2013
Dear AiMi K,

Thank you for your nice words about Rocabella Hotel.
We are happy that you are satisfied with our facilities and our services.
We would like to apologize for the inconvenience you have encountered with the food.
I am sure you understand it wasn’t our intention to do so, maybe the request was misinterpreted, but either way I hope at the end the result was satisfying.

Thank you again and hope to see you in the near future.

Best Regards,

Savas
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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2012

My wife and I stayed at Rocabella in late September for a second time.When we arrived at the hotel, Savas surprised us and said we were upgraded to a Superior suite!The breath-taking views experienced during our first trip lured us back to Santorini, and they were just as extraordinary the second time around. The resort is situated at the top of the cliff with magnificent views from our balcony.The staff were very pleasant and helpful. I would not hesitate to recommend this hotel to everyone.The suite was amazing, particular highlights being the outdoor jacuzzi. The pool areas (4 in total) were the perfect places to relax and enjoy nice coctails.Loved every second. If we could give more than five stars we would.Thank you so much to all of you for making it an unforgetable experience for a second time!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCASS, Manager at Rocabella Santorini Hotel, responded to this review, December 4, 2012
Dear Asd72,
Thank you for taking the time to provide your feedback regarding your stay with us!
We are more than happy to know that your stay with us was all it could have been!

Once again thank you for this amazing review. Be sure that we will keep offering the authentic Greek hospitality to all of our friends.

See you soon…
Savas
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London, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 12, 2012

My partner and I stayed at Rocabella in late October. Despite having been warned of rain approaching, we managed to avoid solid rain and our days were sunny, with storms in the evenings. We had an incredibly sunny week and swam quite happily in the many pools provided.

We booked a superiour room, but Savas kindly upgraded us to a suite when we arrived. We were pleased to note that for a while, there were only two other people staying in the whole hotel, due to the winter season. This is our idea of heaven!

Our room was vast, with plenty of space for luggage and clothes. We also had a living room area with sofa and coffee table, a dining table, coffee and tea making facilities, and a massive bathroom. We were lucky enough to get a huge jacuzzi on our terrace, which became the best part of our holiday. Especially in those brief stormy evenings in the first few days. The bathroom was great, fantastic power shower, and spotlessly clean. Our bed was very comfortable, and the entire room was very homely.

The staff were incredible through the holiday and couldn't help enough. From the wonderful varied breakfasts, to the freshly cooked local cuisine, nothing was too much to ask. The views from Rocabella were incredible and the whole environment is so relaxing, you lose yourself in the romance of the island.

The pool areas are well spaced apart and due to our time of visit, we had our choice of pools, totally to ourselves. A downside to visiting at this time of year is that many restaurants are closed, so you might have to travel a little further afield to find somwhere to eat if you leave the hotel.

The bus stops not far from the hotel and offers cheap trips to Oia with minimum inconvenience. Situated outside of Imervigli, we found the location to be perfect, quiet but not too far out if we wanted to get dinner.

I was terribly upset to leave, and we will definately be visiting again soon. Can't thank the staff enough!!!

Room Tip: Savas will upgrade you where possible, but you only seem to get an upgrade to one level above what y...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCASS, Manager at Rocabella Santorini Hotel, responded to this review, December 4, 2012
Dear hollymarriott18,

We have to thank you for sharing your wonderful comments on Trip Advisor and for taking the time to do so!

We are so pleased that you had a gorgeous time at Rocabella. Please be aware, that we always do our best in order to satisfy our guests, in your case we gave you an upgrade (upon availability)! It is a pleasure to read that the staff was very helpful, that you loved the breakfast and the amazing views from Rocabella!

We look forward to welcome you back in the near future and to extend our services to you! Please feel free to contact me directly if you wish!

Thank you once again for your comments and have a lovely time!

Kind regards
Savas
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Oslo, Norway
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 25, 2012

Our company hired the Rocabella for 4 days in the end of September. We were 65 people who flew inn from all over the world, and had most of the hotel booked. From arriving till we left, everyone looked after us extremely well. The combination of friendliness and personal feel of the place, whilst always maintaining a professional approach made it a pure pleasure to organize the company event here.
The hotel with the various separate areas worked well and catered for group sessions in the conference room as well as work in smaller groups. Also the terrace for the kick off on the first night was spectacular, with branding all over the hotel and projections on to the crisp white walls in the dark, rounded off by fireworks.
It is not the easiest place to get to logistically, but once there it is an amazing place.
All our staff were totally blown away by the venue and location!
Thank you to Savas and all your staff for making it such a great experience!

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCASS, Manager at Rocabella Santorini Hotel, responded to this review, October 28, 2012
Dear Agnes,
The nicest staff in any hotel is one our best compliments ever! This is both humbling and very much appreciated by our team of professionals that work day in day out to provide a consistently superior experience for our guests.
From all of us, thank you and please join us again soon!!
Best
Savas
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San Francisco, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 24, 2012

We have visited Rocabella twice - once on a scouting trip for our wedding, and the second time for our actual wedding. Both experiences were fantastic.

First, the setting. You are perched on the Caldera, a volcanic crater filled with deep blue waters - the sun sets every evening right in the middle of this beauty, quite literally breathtaking.

Rocabella itself - this isn't a 7-star opulent build-out; but the irregular, whitewashed buildings are charming and rustic and fit the landscape beautifully. There are many pools, the usual amenities, etc.

Service - this is a mark of distinction. On both occasions we've found the staff goes over and above, truly a highlight. They are from all over Europe, giving a cosmopolitan air your service. We had many oddball requests ("Please ship this bronzed lion's paw home!"), especially during our wedding. The front-desk is manned 24hrs a day which was damned convenient.

Location - Rocabella isn't in trendy Oia, but that was a plus as "home" is peaceful and quiet. Oia is only a 10min taxi ride away, even faster to Fira. You can reach any point on Santorini in 30min. And of course this location means there aren't 50 hotels between you and The View.

Room Tip: Anything facing the Caldera, frankly. If you're feeling flush, try Room 19 - The Tower!
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCASS, Manager at Rocabella Santorini Hotel, responded to this review, October 25, 2012
Dear Menden,

Greetings from Rocabella Santorini!

First of all, thank you so much for taking the time to share your wonderful wedding experience on Trip Advisor!

It is simply amazing, to read that both of you came last year, when you were still engaged and then decided on the spot to have your very own wedding a year later!

Once again, thank you very much for selecting Rocabella as your wedding venue! We wish both of you all the best and looking forward to welcome you back in the near future!

Best regards
Savas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rocabella Santorini Hotel

Address: Imerovigli Caldera View, Imerovigli GR84700, Greece
Phone Number:
Location: Greece > Cyclades > Santorini > Imerovigli
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Imerovigli
#5 Spa Hotel in Imerovigli
#11 Luxury Hotel in Imerovigli
#15 Romantic Hotel in Imerovigli
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rocabella Santorini Hotel 4*
Number of rooms: 43
Official Description (provided by the hotel):
Rocabella Santorini A memorable stay in Santorini. Discover the hospitality of Rocabella Santorini! On an island of unique beauty begins your experience of an accommodation refined down to the smallest detail! Discover the landscapes, the flavors, the magic of Santorini as afforded by Rocabella Santorini's brand new concept of hospitality. Rocabella Santorini is a spread of ​​11,000 square meters in the picturesque village of Imerovigli. It overlooks the caldera, the volcano and the surrounding islands and is host to memorable sunsets. A beautiful hotel, it's one of the most popular ones on the island. Here you will experience a new era of hospitality. The pleasant staff of Rocabella Santorini welcomes guests with genuine warmth, making you feel instantly "at home". The hotel offers a range of facilities and services that makes your stay a cherished holiday or an unforgettable honeymoon. Rocabella Santorini initiates the Santorini experience; in the hotel you'll feel the warmth of the Mediterranean sun at one of four swimming pools, you'll feel rejuvenated at the modern gym and refreshed in the exceptional spa. Enjoy the sunset with a glass of local wine or with your favorite cocktail along with regional and Mediterranean delicacies by chef Xenakis Gikas. To add truly romantic touches to your honeymoon, plan your wedding with the help of the experienced wedding planners of Rocabella Santorini. Choose from a variety of Greece's traditional tasty products and find clothes and accessories at the hotel's boutique that have been carefully selected just for the guests of Rocabella Santorini. Rocabella Santorini offers an experience that you will never forget on the most beautiful island in the world, unique Santorini! ... more   less 
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Also Known As:
Rocabella Deluxe Suites & Spa Santorini Hotel Imerovigli
Rocabella Deluxe Suites And Spa Santorini
Rocabella Hotel Santorini
Rocabella Santorini Hotel Imerovigli, Greece

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