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“Wonderful tranquility, perfect getaway” 5 of 5 stars
Review of Rocabella Deluxe Suites & Spa Santorini

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Rocabella Deluxe Suites & Spa Santorini
4.0 of 5 Hotel   |   Fira-Oia Main Road, Imerovigli 84700, Greece   |  
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Hotel amenities
Ranked #14 of 42 hotels in Imerovigli
London, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“Wonderful tranquility, perfect getaway”
5 of 5 stars Reviewed November 12, 2012

My partner and I stayed at Rocabella in late October. Despite having been warned of rain approaching, we managed to avoid solid rain and our days were sunny, with storms in the evenings. We had an incredibly sunny week and swam quite happily in the many pools provided.

We booked a superiour room, but Savas kindly upgraded us to a suite when we arrived. We were pleased to note that for a while, there were only two other people staying in the whole hotel, due to the winter season. This is our idea of heaven!

Our room was vast, with plenty of space for luggage and clothes. We also had a living room area with sofa and coffee table, a dining table, coffee and tea making facilities, and a massive bathroom. We were lucky enough to get a huge jacuzzi on our terrace, which became the best part of our holiday. Especially in those brief stormy evenings in the first few days. The bathroom was great, fantastic power shower, and spotlessly clean. Our bed was very comfortable, and the entire room was very homely.

The staff were incredible through the holiday and couldn't help enough. From the wonderful varied breakfasts, to the freshly cooked local cuisine, nothing was too much to ask. The views from Rocabella were incredible and the whole environment is so relaxing, you lose yourself in the romance of the island.

The pool areas are well spaced apart and due to our time of visit, we had our choice of pools, totally to ourselves. A downside to visiting at this time of year is that many restaurants are closed, so you might have to travel a little further afield to find somwhere to eat if you leave the hotel.

The bus stops not far from the hotel and offers cheap trips to Oia with minimum inconvenience. Situated outside of Imervigli, we found the location to be perfect, quiet but not too far out if we wanted to get dinner.

I was terribly upset to leave, and we will definately be visiting again soon. Can't thank the staff enough!!!

Room Tip: Savas will upgrade you where possible, but you only seem to get an upgrade to one level above what y...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCASS, Manager at Rocabella Deluxe Suites & Spa Santorini, responded to this review, December 4, 2012
Dear hollymarriott18,

We have to thank you for sharing your wonderful comments on Trip Advisor and for taking the time to do so!

We are so pleased that you had a gorgeous time at Rocabella. Please be aware, that we always do our best in order to satisfy our guests, in your case we gave you an upgrade (upon availability)! It is a pleasure to read that the staff was very helpful, that you loved the breakfast and the amazing views from Rocabella!

We look forward to welcome you back in the near future and to extend our services to you! Please feel free to contact me directly if you wish!

Thank you once again for your comments and have a lovely time!

Kind regards
Savas
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446 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
Oslo, Norway
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 25, 2012

Our company hired the Rocabella for 4 days in the end of September. We were 65 people who flew inn from all over the world, and had most of the hotel booked. From arriving till we left, everyone looked after us extremely well. The combination of friendliness and personal feel of the place, whilst always maintaining a professional approach made it a pure pleasure to organize the company event here.
The hotel with the various separate areas worked well and catered for group sessions in the conference room as well as work in smaller groups. Also the terrace for the kick off on the first night was spectacular, with branding all over the hotel and projections on to the crisp white walls in the dark, rounded off by fireworks.
It is not the easiest place to get to logistically, but once there it is an amazing place.
All our staff were totally blown away by the venue and location!
Thank you to Savas and all your staff for making it such a great experience!

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCASS, Manager at Rocabella Deluxe Suites & Spa Santorini, responded to this review, October 28, 2012
Dear Agnes,
The nicest staff in any hotel is one our best compliments ever! This is both humbling and very much appreciated by our team of professionals that work day in day out to provide a consistently superior experience for our guests.
From all of us, thank you and please join us again soon!!
Best
Savas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 24, 2012

We have visited Rocabella twice - once on a scouting trip for our wedding, and the second time for our actual wedding. Both experiences were fantastic.

First, the setting. You are perched on the Caldera, a volcanic crater filled with deep blue waters - the sun sets every evening right in the middle of this beauty, quite literally breathtaking.

Rocabella itself - this isn't a 7-star opulent build-out; but the irregular, whitewashed buildings are charming and rustic and fit the landscape beautifully. There are many pools, the usual amenities, etc.

Service - this is a mark of distinction. On both occasions we've found the staff goes over and above, truly a highlight. They are from all over Europe, giving a cosmopolitan air your service. We had many oddball requests ("Please ship this bronzed lion's paw home!"), especially during our wedding. The front-desk is manned 24hrs a day which was damned convenient.

Location - Rocabella isn't in trendy Oia, but that was a plus as "home" is peaceful and quiet. Oia is only a 10min taxi ride away, even faster to Fira. You can reach any point on Santorini in 30min. And of course this location means there aren't 50 hotels between you and The View.

Room Tip: Anything facing the Caldera, frankly. If you're feeling flush, try Room 19 - The Tower!
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCASS, Manager at Rocabella Deluxe Suites & Spa Santorini, responded to this review, October 25, 2012
Dear Menden,

Greetings from Rocabella Santorini!

First of all, thank you so much for taking the time to share your wonderful wedding experience on Trip Advisor!

It is simply amazing, to read that both of you came last year, when you were still engaged and then decided on the spot to have your very own wedding a year later!

Once again, thank you very much for selecting Rocabella as your wedding venue! We wish both of you all the best and looking forward to welcome you back in the near future!

Best regards
Savas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mountain View, California
1 review
4 of 5 stars Reviewed October 18, 2012

Our friends recently got married here and booked the whole resort for the guests. My husband and I and our 4-month-old baby stayed in what was probably the best room in the place--Room 31 (see my advice on getting the right room). It was beautiful, modern, enormous, and comfortable with separate climate control in each room. The best feature was the patio with hot tub that automatically cycled to keep it ready at all times; it was also lighted at night. We ate many of our meals from the restaurant (all excellent with large portions; breakfast was a real treat every morning) on our deck facing west, overlooking the ocean. Perfect place to view the sunset. Really private, relaxed, and romantic. The staff were very friendly and helpful. We heard from other guests that not all the rooms were so nice--some older rooms with the bedrooms downstairs were a bit "dungeon-like," and the hot tubs were not user-friendly. We got a discount for the group, so the value was great for us, but otherwise it would be a bit pricey. Two couples or a family could have a great time sharing room 31, though, and I think that would be worth it. Consider traveling just before or after the high season for better value.

Room Tip: Room 31 - an ocean view senior suite - is one of the newest rooms and is a huge 2 BR, 2 BA with livi...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCASS, Manager at Rocabella Deluxe Suites & Spa Santorini, responded to this review, October 25, 2012
Dear Susanna
I would like to thank you for taking the time to share your nice review regarding your stay at Rocabella.

We really appreciate your positive comments related to the type of service and experienced facilities provided to you during your last visit to our resort.

I will definitely communicate your feedback to myself and my respective team members who will highly appreciate it.

Looking forward to see you again.

Warm regards,
Savas
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 4, 2012

I now know there is a heaven on earth.... and it is Rocabella at Santorini. From the moment we arrived at Rocabella, the beauty, bliss and tranquillity of the hotel, together with its awe inspiring surroundings became the setting of a brilliant holiday.

We were very fortunate to receive a complimentary room upgrade and we stayed in the most divine suite with its own heated jacuzzi (more like a mini pool), only metres from the edge of the cliff overlooking the Aegean Sea. The views from this pool were staggering, so rather than heading to Oia for the sunsets, we spent each evening relaxing in our own little pool watching the sun go down. Life doesn't get any better than this! I truly believe that the views and sunsets from Rocabella are better than any others you can see on the island.

The location of the hotel was wonderful. At the time of booking, I was a little worried by other trip advisor reviews that commented on the remoteness of the location and its distance from Fira and Oia. But I have to say that the location of Rocabella could not be more perfect. It is conveniently located between both towns and very easily accessible by bus, car, taxi or quad bike, but still far enough away from the main towns to enjoy the peace and tranquillity that this stunning part of the island has to offer. There were plenty of other guests staying at the hotel too, so the hotel had a great buzz to it.

The service at this hotel was also truly impeccable - all of the staff were so friendly, sincere, helpful with tips on what to do and see and always so willing to assist. The complimentary bottle of wine on arrival (served with a happy smile) was also a lovely touch that got things off to a great start.

As for the hotel restaurant, we ate dinner here a few times and were happy with the selection and quality of the food and wine. The breakfast was fantastic - a wide variety and selection was provided and it was always so fresh...even for late risers like us! Its the best breakfast buffet that I've come across in all my travels, so I am a little puzzled by the comments made by other reviewers who felt that the breakfast could have been improved.

I cannot find fault in this stunning hotel and thoroughly recommend it. We live thousands of miles away in Perth, Western Australia, but can say with confidence that we will be back to Rocabella!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCASS, Manager at Rocabella Deluxe Suites & Spa Santorini, responded to this review, October 10, 2012
Dear guests,
Thank you so much for your kind words regarding our hotel and services.
We are more than happy to receive such positive comments.
Your review filled us with great pleasure knowing that we have participated in order to have a pleasant stay during your holidays in Santorini.
Looking forward seeing you again in our property and offer you the best of our services.
Regards,
Savas
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Asheville, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2012

We had a fantastic experience at our daughter's wedding at the Rocabella Deluxe Suites. We were warmly welcomed the moment we arrived and the staff and service for the 3 night celebration was extraordinary--in fact, we wanted to take several of the staff home with us! The chefs did a superb job with authentic Greek food and each night the cuisine was totally different. The hotel is incredibly beautiful and has lovely intimate spaces allowing for privacy. Savas and all of the staff were responsive to all of our needs, helped plan day trips for our group and made this a truly amazing experience!

Room Tip: Rooms away from the main pool will be quieter.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCASS, Manager at Rocabella Deluxe Suites & Spa Santorini, responded to this review, October 4, 2012
Dear yogamarcie,

Thank you so much for sharing your experiences on Trip Advisor.

The 3-night wedding event was an absolutely success! We are very proud of our staff and it is always a big pleasure to read that they did a superb job! It is the guests feedback, which motivates them and makes them to strive even for more guest satisfaction!

We wish you all the best at the meantime and looking forward to welcome you back in the near future!

Sincerely,
Savas
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London
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 1, 2012

A bit belated, but we just wanted to share our experience of organising a wedding at the Rocabella. We held our wedding reception there on the 18th August 2012 and from the day we confirmed the booking, to the day itself the hotel was incredibly helpful, accommodating, and responsive to all our requests (no matter how ridiculous!). Sava, the hotel manager, was great and always responded to emails in a timely and professional manner, and made time to see us when we visited Santorini. He also recommended our very talented florist Katerina, our excellent traditional band and the spectacular fireworks. He also helped us with many of the other important details that made it truly the best, most magical day of our lives. The food was spectacular, something that was noticed by every one of our 85 guests, and the wine, fantastic. You couldn’t ask for a more outstanding location – and our guests enjoyed a magical sunset over the calders from the lower terrace during our cocktail reception. The staff, were absolutely brilliant - we, and our guests wanted for nothing, and they were fully available and responsive throughout the whole evening and into the night!
Bar a couple of misunderstandings and hiccups on the day, (being told to turn the music down several times and a failure of champagne to appear at the cocktail reception despite having confirmed this in writing) the day was absolutely perfect and I would a)definitely recommend this venue to anyone planning a wedding in Santorini b) would definitely do it all over again! c) would definitely go back to the hotel for a holiday… the rooms are lovely!
Thank you to all at the Rocabella who made this the most amazing and perfect day of our lives! We hope to see you soon.

Eleni and James

Room Tip: Ask specifically for a caldera-facing view as not all the rooms have this - it is worth the slightly...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCASS, Manager at Rocabella Deluxe Suites & Spa Santorini, responded to this review, October 2, 2012
Dear Eleni M,

Greetings from Rocabella Santorini!

Thank you for sharing your wonderful experiences with the other travelers and members of Trip Advisor! It is always from a very high importance to us and all the other travelers to know, how their experiences where during their stay in any destination of this wonderful world and especially on this magnificent piece of island called Santorini!

It is a pleasure to read that you and all of your invitees had a fantastic time during the cocktail reception, the dinner and the party afterwards!

Personally, I will pass on all of your lovely words, regarding the staff, which will make them even more excited and strive for more customer services.

Once again, thank you very much for selecting our property for your wedding venue!

We look forward to welcome you back in the near future! At meantime, we wish both of you all the best!

Kind regards
Savas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Rocabella Deluxe Suites & Spa Santorini

Address: Fira-Oia Main Road, Imerovigli 84700, Greece
Location: Greece > Cyclades > Santorini > Imerovigli
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Imerovigli
#6 Family Hotel in Imerovigli
#10 Luxury Hotel in Imerovigli
#13 Romantic Hotel in Imerovigli
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rocabella Deluxe Suites & Spa Santorini 4*
Official Description (provided by the hotel):
Rocabella was originally created as its owner’s family summer home, at the most ravishing sunset and Caldera view spot of Santorini Island, right by the volcanic cliff, but without the exhausting up and down steps that other Caldera view hotels usually have. Rocabella was transformed into a 4 star hotel with deluxe Suites and SPA , but still has that “homey” atmosphere: welcoming, inviting, intimate, relaxing, simple and deluxe at the same time … Santorini, this masterpiece of nature, is a result of prehistoric volcanic eruptions combined with ages of native craftsmen building tradition who have turned primitive local materials such as lava stones and volcanic ashes into organic Cycladic forms and smoothly treated surfaces, stony or whitewashed walls, and vaulted ceilings. ... more   less 
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Also Known As:
Rocabella Deluxe Suites And Spa Santorini
Rocabella Deluxe Suites & Spa Santorini Hotel Imerovigli
Rocabella Hotel Santorini
Rocabella Deluxe Suites & Spa Santorini Imerovigli, Greece

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