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All 40 Imerovigli hotels

Rocabella Deluxe Suites & Spa Santorini: Traveler Reviews

4.0 of 5
Fira-Oia Main Road, Imerovigli 84700, Greece
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Rocabella Deluxe Suites & Spa Santorini
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Ranked #16 of 40 hotels in Imerovigli
Most recent review
5 of 5 stars Reviewed October 25, 2012
Agnes B Oslo, Norway
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278 reviews from our community

Traveler rating
    220
    38
    13
    4
    3
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Families
30
 
Couples
179
 
Solo
3
 
Business
10
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Oslo, Norway
1 review
“Great venue for company trip”
5 of 5 stars Reviewed October 25, 2012

Our company hired the Rocabella for 4 days in the end of September. We were 65 people who flew inn from all over the world, and had most of the hotel booked. From arriving till we left, everyone looked after us extremely well. The combination of friendliness and personal feel of the place, whilst always maintaining a professional approach made it a pure pleasure to organize the company event here.
The hotel with the various separate areas worked well and catered for group sessions in the conference room as well as work in smaller groups. Also the terrace for the kick off on the first night was spectacular, with branding all over the hotel and projections on to the crisp white walls in the dark, rounded off by fireworks.
It is not the easiest place to get to logistically, but once there it is an amazing place.
All our staff were totally blown away by the venue and location!
Thank you to Savas and all your staff for making it such a great experience!

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Agnes B about Rocabella Deluxe Suites & Spa Santorini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCASS, Manager at Rocabella Deluxe Suites & Spa Santorini, responded to this review
October 28, 2012
Dear Agnes,
The nicest staff in any hotel is one our best compliments ever! This is both humbling and very much appreciated by our team of professionals that work day in day out to provide a consistently superior experience for our guests.
From all of us, thank you and please join us again soon!!
Best
Savas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Unparalleled excellence in the middle of the Aegean”
5 of 5 stars Reviewed October 24, 2012

We have visited Rocabella twice - once on a scouting trip for our wedding, and the second time for our actual wedding. Both experiences were fantastic.

First, the setting. You are perched on the Caldera, a volcanic crater filled with deep blue waters - the sun sets every evening right in the middle of this beauty, quite literally breathtaking.

Rocabella itself - this isn't a 7-star opulent build-out; but the irregular, whitewashed buildings are charming and rustic and fit the landscape beautifully. There are many pools, the usual amenities, etc.

Service - this is a mark of distinction. On both occasions we've found the staff goes over and above, truly a highlight. They are from all over Europe, giving a cosmopolitan air your service. We had many oddball requests ("Please ship this bronzed lion's paw home!"), especially during our wedding. The front-desk is manned 24hrs a day which was damned convenient.

Location - Rocabella isn't in trendy Oia, but that was a plus as "home" is peaceful and quiet. Oia is only a 10min taxi ride away, even faster to Fira. You can reach any point on Santorini in 30min. And of course this location means there aren't 50 hotels between you and The View.

Room Tip: Anything facing the Caldera, frankly. If you're feeling flush, try Room 19 - The Tower!
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mendenschroeder about Rocabella Deluxe Suites & Spa Santorini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCASS, Manager at Rocabella Deluxe Suites & Spa Santorini, responded to this review
October 25, 2012
Dear Menden,

Greetings from Rocabella Santorini!

First of all, thank you so much for taking the time to share your wonderful wedding experience on Trip Advisor!

It is simply amazing, to read that both of you came last year, when you were still engaged and then decided on the spot to have your very own wedding a year later!

Once again, thank you very much for selecting Rocabella as your wedding venue! We wish both of you all the best and looking forward to welcome you back in the near future!

Best regards
Savas
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Mountain View, California
1 review
“great location, friendly staff, beautiful memories”
4 of 5 stars Reviewed October 18, 2012

Our friends recently got married here and booked the whole resort for the guests. My husband and I and our 4-month-old baby stayed in what was probably the best room in the place--Room 31 (see my advice on getting the right room). It was beautiful, modern, enormous, and comfortable with separate climate control in each room. The best feature was the patio with hot tub that automatically cycled to keep it ready at all times; it was also lighted at night. We ate many of our meals from the restaurant (all excellent with large portions; breakfast was a real treat every morning) on our deck facing west, overlooking the ocean. Perfect place to view the sunset. Really private, relaxed, and romantic. The staff were very friendly and helpful. We heard from other guests that not all the rooms were so nice--some older rooms with the bedrooms downstairs were a bit "dungeon-like," and the hot tubs were not user-friendly. We got a discount for the group, so the value was great for us, but otherwise it would be a bit pricey. Two couples or a family could have a great time sharing room 31, though, and I think that would be worth it. Consider traveling just before or after the high season for better value.

Room Tip: Room 31 - an ocean view senior suite - is one of the newest rooms and is a huge 2 BR, 2 BA with livi...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Susanna E about Rocabella Deluxe Suites & Spa Santorini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCASS, Manager at Rocabella Deluxe Suites & Spa Santorini, responded to this review
October 25, 2012
Dear Susanna
I would like to thank you for taking the time to share your nice review regarding your stay at Rocabella.

We really appreciate your positive comments related to the type of service and experienced facilities provided to you during your last visit to our resort.

I will definitely communicate your feedback to myself and my respective team members who will highly appreciate it.

Looking forward to see you again.

Warm regards,
Savas
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“'Hotel designed by angels'”
5 of 5 stars Reviewed October 4, 2012

I now know there is a heaven on earth.... and it is Rocabella at Santorini. From the moment we arrived at Rocabella, the beauty, bliss and tranquillity of the hotel, together with its awe inspiring surroundings became the setting of a brilliant holiday.

We were very fortunate to receive a complimentary room upgrade and we stayed in the most divine suite with its own heated jacuzzi (more like a mini pool), only metres from the edge of the cliff overlooking the Aegean Sea. The views from this pool were staggering, so rather than heading to Oia for the sunsets, we spent each evening relaxing in our own little pool watching the sun go down. Life doesn't get any better than this! I truly believe that the views and sunsets from Rocabella are better than any others you can see on the island.

The location of the hotel was wonderful. At the time of booking, I was a little worried by other trip advisor reviews that commented on the remoteness of the location and its distance from Fira and Oia. But I have to say that the location of Rocabella could not be more perfect. It is conveniently located between both towns and very easily accessible by bus, car, taxi or quad bike, but still far enough away from the main towns to enjoy the peace and tranquillity that this stunning part of the island has to offer. There were plenty of other guests staying at the hotel too, so the hotel had a great buzz to it.

The service at this hotel was also truly impeccable - all of the staff were so friendly, sincere, helpful with tips on what to do and see and always so willing to assist. The complimentary bottle of wine on arrival (served with a happy smile) was also a lovely touch that got things off to a great start.

As for the hotel restaurant, we ate dinner here a few times and were happy with the selection and quality of the food and wine. The breakfast was fantastic - a wide variety and selection was provided and it was always so fresh...even for late risers like us! Its the best breakfast buffet that I've come across in all my travels, so I am a little puzzled by the comments made by other reviewers who felt that the breakfast could have been improved.

I cannot find fault in this stunning hotel and thoroughly recommend it. We live thousands of miles away in Perth, Western Australia, but can say with confidence that we will be back to Rocabella!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask AmyBugs about Rocabella Deluxe Suites & Spa Santorini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCASS, Manager at Rocabella Deluxe Suites & Spa Santorini, responded to this review
October 10, 2012
Dear guests,
Thank you so much for your kind words regarding our hotel and services.
We are more than happy to receive such positive comments.
Your review filled us with great pleasure knowing that we have participated in order to have a pleasant stay during your holidays in Santorini.
Looking forward seeing you again in our property and offer you the best of our services.
Regards,
Savas
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Asheville, North Carolina
1 review
1 helpful vote 1 helpful vote
“Fantastic experience”
5 of 5 stars Reviewed October 2, 2012

We had a fantastic experience at our daughter's wedding at the Rocabella Deluxe Suites. We were warmly welcomed the moment we arrived and the staff and service for the 3 night celebration was extraordinary--in fact, we wanted to take several of the staff home with us! The chefs did a superb job with authentic Greek food and each night the cuisine was totally different. The hotel is incredibly beautiful and has lovely intimate spaces allowing for privacy. Savas and all of the staff were responsive to all of our needs, helped plan day trips for our group and made this a truly amazing experience!

Room Tip: Rooms away from the main pool will be quieter.
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask yogamarcie about Rocabella Deluxe Suites & Spa Santorini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCASS, Manager at Rocabella Deluxe Suites & Spa Santorini, responded to this review
October 4, 2012
Dear yogamarcie,

Thank you so much for sharing your experiences on Trip Advisor.

The 3-night wedding event was an absolutely success! We are very proud of our staff and it is always a big pleasure to read that they did a superb job! It is the guests feedback, which motivates them and makes them to strive even for more guest satisfaction!

We wish you all the best at the meantime and looking forward to welcome you back in the near future!

Sincerely,
Savas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Rocabella Deluxe Suites & Spa Santorini
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Additional Information about Rocabella Deluxe Suites & Spa Santorini

Also Known As:
Rocabella Deluxe Suites & Spa Santorini Hotel Imerovigli
Rocabella Deluxe Suites & Spa Santorini Hotel
Rocabella Deluxe Suites And Spa Santorini
Rocabella Hotel Santorini
Rocabella Hotel
Rocabella Deluxe Suites & Spa Santorini Imerovigli, Greece
Address: Fira-Oia Main Road, Imerovigli 84700, Greece
Region: Greece > Cyclades > Santorini > Imerovigli
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Imerovigli
#11 Romantic Hotels in Imerovigli
#12 Luxury Hotels in Imerovigli
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Rocabella was originally created as its owner’s family summer home, at the most ravishing sunset and Caldera view spot of Santorini Island, right by the volcanic cliff, but without the exhausting up and down steps that other Caldera view hotels usually have. Rocabella was transformed into a 4 star hotel with deluxe Suites and SPA , but still has that “homey” atmosphere: welcoming, inviting, intimate, relaxing, simple and deluxe at the same time … Santorini, this masterpiece of nature, is a result of prehistoric volcanic eruptions combined with ages of native craftsmen building tradition who have turned primitive local materials such as lava stones and volcanic ashes into organic Cycladic forms and smoothly treated surfaces, stony or whitewashed walls, and vaulted ceilings. ... more   less 
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