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“Stunning caldera view” 5 of 5 stars
Review of Iconic Santorini, a boutique cave hotel

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Iconic Santorini, a boutique cave hotel
4.0 of 5 Hotel   |   Imerovigli, Imerovigli 847 00, Greece   |  
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Ranked #3 of 45 Hotels in Imerovigli
Waller, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Stunning caldera view”
5 of 5 stars Reviewed 5 days ago NEW

I am always suspicious of glowing reviews. Really, is any place that good? The Iconic Santorini exceeded our expectations in every regard. The view of the caldera is stunning, no really, stunning.

The grounds. As with just about every hotel room picture ever taken the rooms are smaller than they appear. While on the cozy side the rooms are well appointed with comfortable furniture, especially the bed. The bath is nicely sized with a roomy walk-in shower. Then there is the outside. Depending on the room (ours was a Caldera View) you have a small table for breakfast, two lounge chairs and a Jacuzzi; easily doubling the interior square footage. Everything is kept spotless.

The staff. Vella, the GM manages by walking around chatting with guests assuring things running according to plan. Need anything? The girls at the front desk have the answers. All activities were arraigned by the girls and they never steered us wrong. Service is never far away, from a cool drink to a delicious meal. Never once encountered someone who was having a bad day.

“Free breakfast” usually means unsatisfying food. Not so at this hotel. It takes surprisingly little time to become accustomed to pushing “0” and having a made to order fresh breakfast appear on your porch overlooking the caldera.

A first for us was Chef Kostas. He actively sought us out to see what should be served for dinner. The kitchen will prepare any dish for which fresh ingredients can be found. Find out what is fresh and have chef prepare to his liking, you will not be disappointed.

The hotel is positioned well, a 30 minute walk to Fira and a 20 minute cab ride to Oia. Both are nice places to shop but can get a little crowded if several cruise ships are in port. It’s a good idea to count the cruise ships at anchor while enjoying breakfast on the porch. More than three; stay away from town.

The sunset cruise was especially nice. Seeing the island from the sea is special. Arrange (through the front desk of course) for a small boat. Toured one winery and enjoyed it. There is a three winery tour that is supposed to give a great view of the island from the land side. The ruins were nice as well.

Our stay was delightful. The staff took a beautiful location and made it as good as it gets.

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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83 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Chester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We visited the Iconic Santorinin for my wifes birthday and really wanted something special. We were not disappointed! First the location and views are stunning, the rooms simple and beautifully done, the food excellent but these hardely mattered. The service was better than i have recieved in any hotel (even famous 5 star hotels). The management have a perfect attitude but more importantly every member of staff from reception, to restaurant tochamber maids visibly want you to be happy - nothing is too much trouble and everything delivered witgh a smile.
It was not perfect, i've never been in a hotel that was, but what marks out this as a truly special place is the length staff and management went to to correct things and over deliver.
We felt truly valued and cared for. I would absolutely recommend this hotel to anyone

Room Tip: choose a suite preferably a Caldera suite
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  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vella R, General Manager at Iconic Santorini, a boutique cave hotel, responded to this review, yesterday
Kalimera from the village of Imerovigli!

Let me start by saying what a pleasure it was having you visit Iconic Santorini.

Thank you for sharing this kind feedback following your stay, which is truly appreciated. We were thrilled to receive your compliments regarding our location, views, food and services. Hearing that you rate our Hellenic hospitality above that of famed 5 star properties around the world is extremely motivating and makes us very proud.

The true desire to please and exceed the expectations of our visiting friends is a result of the family atmosphere we foster, so it is most pleasing to learn that this is exactly the feeling you experienced within our haven of tranquility.

Many thanks once again for your visit and posting this thoughtful review. The Iconic family looks forward to an opportunity of welcoming you back to our boutique cave residences.

Warm wishes!

Vella Ramasawmy
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Tobago
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 4 days in May and immediately made plans to return because of the location, the quality of all the facilities, food and wine and the superb staff who are knowledgable and go the extra mile all the time. Oh,by the way, Santorini/Thira is fascinating as well as downright stunning!

  • Stayed May 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vella R, General Manager at Iconic Santorini, a boutique cave hotel, responded to this review, 6 days ago
Greetings from breathtaking Santorini!

Thank you for posting this kind review following your recent stay in our boutique cave residences.

We're delighted to hear that you enjoyed the property's location and facilities, the freshly prepared authentic cuisine, distinctive local wine and our warm Hellenic hospitality.

The Iconic family takes great care ensuring our friends feel comfortable and completely at home at Iconic Santorini, so the fact that you are already planning a return makes us very pleased and we'll look forward to welcoming you back!

Best personal regards,

Vella Ramasawmy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Top Contributor
68 reviews 68 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow! We had set our expectations high based on other reviews, but for us even these were excelled. From the moment you enter the Iconic Santorini you are made to feel special. Wonderful rooms with the most amazing natural comfy beds and breakfast fit for a King & Queen! It was our honeymoon and we have both never felt so relaxed and pampered.

Kostas the Chef was truly excellent. There was a large range to select from and if nothing to your liking, he would cook whatever you wanted, as long as the ingredients were available and to his standard! Also if you fancy something off the menu, he will actually go shopping for the ingredients!


Every member of staff made you feel welcome and special right down to the time we had to leave and all the staff saw us off, which was a very touching moment. Christina was amazingly helpful, regarding any questions and organising our trips and excursions; again nothing was too much trouble.

We have stayed at many luxury properties worldwide and honestly, this was one of the loveliest stays we have ever had. The staff, too many to mention, couldn’t do enough for you; truly humbling.

We did the Catamaran sunset cruise that the hotel recommended and whilst not cheap was breath-taking... swimming in the warm volcanic waters, custom prepared BBQ and watching the sunset was a great treat.

Fira the capital was a lovely walk, mostly downhill some 25-30 minutes away with quaint cafés, bars, shopping and a really nice place to just walk around. We did take Christina’s advice and hired a taxi to return as there are some serious hills to negotiate!


As well as our meals, the hotel had a great supply of all things alcoholic at surprisingly reasonable prices.

When we first booked the Iconic, it was hard to believe the trip advisor reviews. Can a place be that good?……..Well yes it can. This hotel has something special and we thoroughly whole-heartedly recommend it. Whilst we generally never visit the same place twice, the Iconic Santorini is a place we will definitely be going back to.

Room Tip: One of the suites with a pool are the best
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  • Stayed May 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vella R, General Manager at Iconic Santorini, a boutique cave hotel, responded to this review, 1 week ago
Kalimera from Iconic Santorini,

Thanks so much for taking the time to share this most wonderful review!

The Iconic family is very proud to read all these positive and highly-motivating compliments regarding your recent stay in our haven of tranquility. Our goals are to not only meet, but exceed all expectations so it was fantastic reading that you were amazed with the level of service provided, feeling pampered and completely relaxed during your honeymoon!

It is great to hear that you enjoyed our all-natural, COCO-MAT 4-layer beds; they were specifically customized for each of our stylish cave residences and indeed they offer a heavenly sleep experience like no other.

Chef Kostas takes every pride in sourcing only the finest local ingredients and products for use in his tasty dishes, so he is always pleased to hear praise and appreciation of his delightful daily breakfast and the authentic, freshly prepared lunches and dinners. We feel it important to price our meals and beverages attractively, which we do for the benefit of our guests, allowing them to focus on having magical moments on the property.

Your kind compliments about the services offered by Christina are well received and I have extended a personal word of gratitude to her for taking such good care of you. We really strive to provide truly unforgettable moments to cherish, so the fact that you rate your stay among the best you have ever had is an honor and most humbling to us all. Ensuring our valued guests feel most welcome and comfortable with our warm Hellenic hospitality is what a stay at Iconic Santorini is all about, so when the time comes to leave we consider departing guests as our friends, who we look forward to seeing again.

Many thanks for choosing to celebrate your honeymoon in our boutique cave residences and we're thrilled to have made such a considerable impact during your visit to the magnificent island of Santorini. Please consider yourselves as members of the Iconic family and we sincerely look forward to an opportunity of welcoming you back to the village of Imerovigli in the not-too-distant future, where yet another timeless experience awaits you.

My very best wishes!

Vella Ramasawmy
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Exceptional view With a nice breakfast this hotel is the best and to see in Greece! will definitely come back.
Nice staff and excellent food make this 5 star, the room very comfortable and romantic !!

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena D, General Manager at Iconic Santorini, a boutique cave hotel, responded to this review, 2 weeks ago
Greetings from the Cyclades!

I would like to thank you very much for sharing this motivating review!

The Iconic family is always proud to welcome new friends to our boutique cave residences and extend our warm Hellenic hospitality. We are all truly pleased your visit was a memorable one and that you enjoyed spending time in the dreamy infinity pool, while taking in the spectacular setting which we are fortunate to be graced with each day.

It was a pleasure hosting you at our residential haven of tranquility and we will look forward to you visiting us again in the future.

Warmest wishes from the village of Imerovigli!

Ximena Diaz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a fantastic hotel! The location is very central and walking distance to the shops and restaurants in the village. The service is just amazing with friendly staff and great attention to detail. They assisted us with restaurant and excursion bookings and were so helpful. The pool is a holiday in itself with it's breath taking views! I would highly recommend staying here for a Romantic holiday.

Room Tip: All the rooms have a great location but be careful if you are very tall. The ceiling is quite low an...
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  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena D, General Manager at Iconic Santorini, a boutique cave hotel, responded to this review, 3 weeks ago
Kalimera from sunny Santorini!

Many thanks for taking the time to share this kind feedback regarding your visit to our boutique cave residences.

I am delighted to learn that you had a memorable stay with us, making the most of our infinity pool, various amenities and Hellenic hospitality. The Iconic family is always thrilled to hear from our valued guests so thank you once again for this review, which is certainly motivating to us all.

We all look forward to an opportunity of welcoming you back to Iconic Santorini in the near future, where yet another timeless experience awaits you!

My best personal regards,

Ximena Diaz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gilbert, AZ
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 14, 2015

The Iconic Santorini leaves you lacking nothing. It was absolutely charming with attention to detail in every instance. I would not recommend it for handicapped, due to steps, but all else was over-the-top wonderful. The rooms are wonderful and decorated exquisitely; food service is exceptional wether breakfast, lunch or dinner; and the service staff is absolutely outstanding. I do not have one negative thing to say as every need is anticipated. That was the general feeling of other guests that we spoke with during our stay.

Room Tip: All the rooms are good and sound proof due to the volcanic walls.
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena D, General Manager at Iconic Santorini, a boutique cave hotel, responded to this review, January 19, 2015
Greetings from Iconic Santorini,

Thank you so much for sharing your feedback after experiencing our haven of tranquility!

We are truly delighted to hear that you had such a great stay with us. Our local island chef and his team take great pride in the preparation of fresh, authentic dishes and my committed staff as a whole is always pleased to learn that their services are appreciated. As such, it gives me great pleasure to relay your motivating comments to the Iconic team.

We look forward to an opportunity of welcoming you back to the picturesque village of Imerovigli in the not-too-distant future.

Many thanks again and warm wishes!

Ximena Diaz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Iconic Santorini, a boutique cave hotel

Address: Imerovigli, Imerovigli 847 00, Greece
Phone Number:
Location: Greece > Cyclades > Santorini > Imerovigli
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Imerovigli
#2 Luxury Hotel in Imerovigli
#4 Romantic Hotel in Imerovigli
#11 Family Hotel in Imerovigli
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Iconic Santorini, a boutique cave hotel 4*
Number of rooms: 22
Official Description (provided by the hotel):
A timeless experience awaits guests of the Iconic Santorini, a unique boutique cave hotel located in the picturesque Greek island village of Imerovigli. Situated on a spectacular hillside setting and literally carved from Santorini’s volcanic caldera wall, this tranquil retreat offers breathtaking views of the azure waters below from each of the five hotel levels. Every room or suite is distinct and all provide personal veranda seating high above the majestic wonders of this ancient volcanic island rising from the Aegean Sea below. First class service and luxury amenities combine with unparalleled serenity and magnificent views to create a truly unforgettable experience. ... more   less 
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Also Known As:
Icons Hotel Imerovigli
Iconic Santorini, a Boutique Cave Hotel Imerovigli, Greece

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