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“Fantastic Experience!” 5 of 5 stars
Review of Iconic Santorini, a boutique cave hotel

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Iconic Santorini, a boutique cave hotel
4.0 of 5 Hotel   |   Imerovigli, Imerovigli 84700, Greece   |  
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Ranked #3 of 42 Hotels in Imerovigli
1 review
1 helpful vote 1 helpful vote
“Fantastic Experience!”
5 of 5 stars Reviewed 1 week ago

This is a 7 star hotel in every aspect. Incredible views, each room is a story in itself, the pool and the restaurant were perfect and the staff was so warm and attentive (Ximena, we love you!), making us feeling like royalty. We spent 4 days in Santorini and enjoyed every minute of it. The people, the food (the sweets!), Santorini wine, the lanscape, the incredible villages on the cliffs, the red beach and so on, makes us want to return already! Thank you Iconic! Valentina y Gonzalo, from Chile.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena D, General Manager at Iconic Santorini, a boutique cave hotel, responded to this review, 1 week ago
Kalispera from the Cyclades,

Thank you so much for the lovely review following your stay at Iconic Santorini!

The Iconic team is extremely proud to receive such wonderful feedback. My dedicated staff is focused on providing our valued guests with magical moments, so your kind compliments regarding the high levels of service is highly motivating to us all.

We are thrilled that you enjoyed spending time at the pool, sampling the fresh culinary delights of Chef Kostas and his creative team, and that the whole experience of your vacation to this beautiful island was a special one.

Once again, many thanks for posting these much-appreciated comments; we will look forward to welcoming you back to our haven of tranquility in the not-too-distant future!

With warm wishes,

Ximena Diaz
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74 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Iconic for a long weekend in early October. Upon arrival, we were warmly welcomed by our gracious host and general manager, Ximena. We were given fresh towels, refreshing beverages, and a tour of the stunning property. The Iconic is perfectly positioned in Imerovigili and offers the best views in Santorini. Hands down! Prior to our arrival at Iconic, we stayed in Oia. Between the two towns, our stay here at Iconic was by far the most memorable, offered best service, cuisine, the views. Each cave suite/room at Iconic offers a terrace and most offer an outdoor jacuzzi or indoor pool.We enjoyed breakfast each morning on our terrace, which was set up for us at the time requested. Breakfast was a substantial presentation of fresh fruits, jams, juices, and breakfast dishes to choose from. We also had a large terrace perched up, with a small couch and lounge chairs. I cannot even begin to describe the views and sunsets! We could have stayed on our terrace the entire time and never left the property. Even when we would walk through the village, we would always look back and see our elevated terrace amount all the other hotels, restaurants, and homes.
The pool and lounge area was very relaxing. The small restaurant was excellent, and the chef would prepare fresh dishes daily.The food was outstanding!
I stay at many luxury properties worldwide and honestly, this was one of the most loveliest stays I have ever had. The staff was overly accommodating and very friendly. Ximena the general manager, genuinely cares for each guest almost like she is welcoming you into her own home. This small boutique property really delivers a true, relaxed, and "feel good" travel experience. I cannot wait to visit with the Iconic family next season!

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena D, General Manager at Iconic Santorini, a boutique cave hotel, responded to this review, 1 week ago
Greetings from the village of Imerovigli,

I would like to thank you kindly for posting such a wonderful review!

We are truly delighted to hear you view Iconic Santorini's location as the best on the island and are indeed blessed to work in such breathtaking surroundings each day.

Our inspired local island chef is very pleased you enjoyed your daily breakfast on the terrace along with the other fresh culinary offerings; the fact you rate the food outstanding is very motivating to the whole culinary team.

In addition to your feedback regarding the atmosphere and views from the terrace, the compliment that this was one of your most memorable stays, makes the team and I extremely proud. We sincerely appreciate all our valued guests and it is our goal to make each and every person feel welcome in our residential haven of tranquility.

We certainly look forward to an opportunity of welcoming you back to the beautiful island of Santorini in the future!

Best personal regards,

Ximena Diaz
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Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
223 helpful votes 223 helpful votes
5 of 5 stars Reviewed 1 week ago

What an amazing stay, amazing service and amazing view. The Iconic Santorini was wonderful. Our cave room felt very authentic, yet is was elegant and chic with a very modern feel. That bed...woah! The Coco-Mat was unbelievably comfortable. I loved breakfast on the balcony, and I loved how the hotel was far enough away from all the chaos of Fira and Oia. This is the place to stay!

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena D, General Manager at Iconic Santorini, a boutique cave hotel, responded to this review, 1 week ago
Kalimera from Iconic Santorini!

Thank you very much for sharing this kind review.

We pride ourselves in providing unforgettable moments so it was a delight hearing that you had a memorable stay at our boutique cave hotel, making the most of the assigned residence and Hellenic hospitality.

Our all-natural COCO-MAT 4-Layer beds continue to receive praise from our valued guests and we are happy you share these thoughts.

Many thanks once again and my best wishes!

Ximena Diaz
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Carlsbad, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 3, 2014

Wow! I am not sure a review can even do this place justice. The view is absolutely breathtaking. The service was unlike anything else we experienced. We stayed for 5 nights on our honeymoon and absolutely loved it.

We arrived to two smiling faces and two glasses of port, perfect after a day of travel. The rooms were nice, but clearly the best part is your private patio furnished with very comfortable lounge chairs. Waking up every morning to an amazing breakfast while overlooking the Caldera is something I will never forget.

The hotel staff was so friendly. From restaurant and drink service to spa and boating trips, everything was taken care of efficiently and with a smile. They all did a great job of balancing excellent service with respecting your privacy/space.

One thing not mentioned enough is how reasonable the prices are for food/drink at the hotel restaurant. You would figure an expensive hotel would overcharge, but they did nothing of the sort. It was a pleasant treat. (IE $5 for a lunch sandwich)

Overall, we were thrilled with our decision to choose Iconic and we fully recommend it to anyone!

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena D, General Manager at Iconic Santorini, a boutique cave hotel, responded to this review, November 6, 2014
Greetings from beautiful Santorini,

Many thanks for taking the time to rate our boutique cave hotel, your compliments are certainly most appreciated!

I am always thrilled to share such positive feedback with my dedicated team, which motivates them to continue striving for excellence and exceeding the expectations of our valued guests.

Hearing you enjoyed all aspects of the assigned residence, amenities, and services, makes us very proud. We can understand your feelings regarding the spectacular scenery of the caldera and the distinctive azure blue colors of the Aegean Sea below. The team and I are all so fortunate to work in such a magnificent setting, but the real reward for us is receiving feedback that the experience and services, together with the incredible views have all contributed to unforgettable memories.

Chef Kostas is always happy to hear that the value of his freshly-prepared authentic Greek cuisine is noticed. Indeed, we choose to sell our dishes at attractive prices for the benefit of our valued guests, several of whom choose to remain at the property for most of their stay to enjoy the timeless setting and various services available onsite.

It was a true pleasure having you visit us; we are truly honored you chose to spend your honeymoon at Iconic Santorini and will look forward to welcoming you back for an upcoming anniversary.

Warmest wishes!

Ximena Diaz
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Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 22, 2014

We stayed at the Iconic the first week in October and had a lovely time... the view from the rooms and the terraces are amazing and the staff cannot do enough for you. Having breakfast every morning on your own private terrace is a real treat, as is having drinks brought round at sunset. The village itself is small but some great restaurants again which the Iconic staff were happy to reccomend and book for you. All in a fantastic holiday - thank you Iconic team!

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena D, General Manager at Iconic Santorini, a boutique cave hotel, responded to this review, October 28, 2014
Greetings from Iconic Santorini!

Thank you for taking the time to review the property following your stay.

I am very pleased to hear you had such a great experience at our boutique cave hotel. We pride ourselves in providing warm Hellenic hospitality to our valued guests, so I was pleased to share these positive comments with the team.

Our delightful daily breakfast continues to receive praise and it makes us happy to hear you enjoyed dining on the terrace, while appreciating the wonderful views of the caldera and Aegean Sea below.

It was a true pleasure meeting you and being of service; looking forward to welcoming you back to the village of Imerovigli in the future!

Warm wishes,

Ximena Diaz
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New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 22, 2014

We absolutely fell in love with the Iconic Santorini.

First of all, the property was truly breathtaking. Think for a moment what that word means- breath taking- the first time you meet your true love, there is a feeling of luminescence. Falling. Loss of control. But in a beautiful and seductive way. Time stops for a moment. That is what we felt when we first walked onto the property.

Then, the staff and the service, was beautiful, thoughtful, anticipatory, but not invasive. We really felt like we were staying in the large home of our wealthy Greek aunt, who loved us and treated us to a magical vacation.

The General Manager Ximena, Chef Kostas, the Housekeeping staff, and all the Team members were intelligent and truly desired to make us happy.

We live in NYC and are fans of many Michelin star chefs, and I have to say we were very well fed and happy during our seven night stay.

The attention we received, in an environment so ethereal and stunning, left us feeling extremely impressed and we feel like we left a piece of ourselves back there and want to return.

Room Tip: Each suite has its own charms, some with private outdoor pools, some with private indoor pools, depe...
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  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena D, General Manager at Iconic Santorini, a boutique cave hotel, responded to this review, October 25, 2014
Kalimera from the picturesque village of Imerovigli!

My sincere thanks for taking the time to review our boutique cave hotel.

It really gives me great pleasure sharing such wonderful feedback and motivating compliments with my dedicated team. Our guests continue to share that they feel at home in our cave residences and I was most pleased to learn you share this sentiment.

Our inspired local island chef is very thankful for your kind compliment regarding the complete satisfaction of his freshly-prepared authentic dishes; he insists on sourcing the finest ingredients and quality products for our valued guests.

We can certainly relate to your comment that "time stops for a moment" at Iconic Santorini, which we like to refer to as "A timeless experience."

Thank you once again for this much-appreciated posting, I truly hope to be afforded with an opportunity of welcoming you back to our haven of tranquility in the not-too-distant future.

My best wishes,

Ximena Diaz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 14, 2014

This is an expensive hotel but well worth it. It is a very posh place, located in a slightly sheltered part of the cliffs at Imeroviglio. We also considered Grace and Homeric Poems but the view and location of Iconic is superior. Whilst sitting on the decks of Iconic you can see Fira, the caldera, the volcano, the sea and the rest of Imerovigli village.

Staff are all excellent and incredibly helpful. The porters did manage our luggage up and down to our room. Breakfast were plentiful if not bordering on too much and lunch/dinners at the hotel were as good as anything outside the hotel and very reasonable as others have said. We did not enjoy the bed as much as others and found that the pillow top style mattress was uneven and sunken in places.

Santorini is probably not for those that cannot handle lots of stairs/steps. I also think Summer is to be avoided in Santorini as the heat must be unbearable.

Read our reviews on the Catamaran trip as this was organized by Ximena and her team and was the highlight of our trip.

Room Tip: We stayed in the Theta room and saw the reviews of the Z/Zeta room which was smaller and I do not th...
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  • Stayed October 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena D, General Manager at Iconic Santorini, a boutique cave hotel, responded to this review, October 16, 2014
Greetings from Iconic Santorini, a boutique cave hotel,

Thank you so much for posting your review with such motivating feedback; the title indicating "Best in Santorini" makes us extremely proud!

We are very fortunate to have such a breathtaking spot directly in front of the ancient volcano; your rating of our property being a superior location in Imerovigli is very much appreciated so thank you kindly for this comment.

I am thrilled with your thoughts regarding the food and beverage operation. Our delightful breakfast is indeed generous as we feel it most important to provide guests with a great start to the day. Chef Kostas is always happy to hear his authentic culinary offerings and value are appreciated.

Your compliments have been shared with each of my valued staff members; it always gives me great pride doing so as this dedicated group of individuals go above and beyond each day, ensuring our valued guests always feel welcome and comfortable.

We hope to have an opportunity of serving you in our haven of tranquility at some point in the future. Until then, thank you once again for the fantastic review and best wishes from the Iconic team!

With personal regards,

Ximena Diaz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Iconic Santorini, a boutique cave hotel

Address: Imerovigli, Imerovigli 84700, Greece
Phone Number:
Location: Greece > Cyclades > Santorini > Imerovigli
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Imerovigli
#2 Luxury Hotel in Imerovigli
#4 Romantic Hotel in Imerovigli
#7 Family Hotel in Imerovigli
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Iconic Santorini, a boutique cave hotel 4*
Number of rooms: 22
Official Description (provided by the hotel):
A timeless experience awaits guests of the Iconic Santorini, a unique boutique cave hotel located in the picturesque Greek island village of Imerovigli. Situated on a spectacular hillside setting and literally carved from Santorini’s volcanic caldera wall, this tranquil retreat offers breathtaking views of the azure waters below from each of the five hotel levels. Every room or suite is distinct and all provide personal veranda seating high above the majestic wonders of this ancient volcanic island rising from the Aegean Sea below. First class service and luxury amenities combine with unparalleled serenity and magnificent views to create a truly unforgettable experience. ... more   less 
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Also Known As:
Icons Hotel Imerovigli
Iconic Santorini, a Boutique Cave Hotel Imerovigli, Greece

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