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“Excellent Stay!” 4 of 5 stars
Review of Chromata Hotel

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Chromata Hotel
4.0 of 5 Hotel   |   Main Street, Imerovigli 84700, Greece   |  
Hotel amenities
Ranked #13 of 42 Hotels in Imerovigli
Chicago, Illinois
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Excellent Stay!”
4 of 5 stars Reviewed July 22, 2014

Overall, my wife and I enjoyed our stay at Chromata in July. The views are amazing, accommodations are nice, and staff is very helpful and friendly. We also particularly liked the breakfast that was brought to our patio each morning.

Room Tip: Room 5 had a Jacuzzi in it. We did not use the feature and thought it made our room very humid. Th...
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreea G, Reputation Manager at Chromata Hotel, responded to this review, July 24, 2014
Dear Jamie,

Thank you for taking the time to write your review of our property, your comments are very much valued. Thank you again, and we look forward to seeing you on your next trip to Santorini!

Sunny Regards!
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374 reviews from our community

Traveler rating
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21
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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English first
London, United Kingdom
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 22, 2014

We stayed at Chromata for a week in July and would definitely recommend. Hotel is in a beautiful setting on the cliffs overlooking the sea and everything is stylish and immaculate, from the infinity pool area to the hotel rooms. The hotel cave rooms have lots of nice touches, such as an iPod dock and Nespresso machine (!), lovely big bathroom and balcony with sea views, however what really stood out for us were the friendly staff and great service. Everyone was so kind and accommodating.
We originally thought of staying in Oia but decided on Imerovigli in the end and were so glad we did. It's a lovely place, lots of nice restaurants, a 20 minute walk from Fira and a short drive from Oia. Imerovigli doesn't get overrun by the cruise ship crowds like Oia seems to and it's just as beautiful and has perfect sunset views without the crowds.
Overall, fabulous relaxing stay!

Room Tip: All the rooms have sea views so there isn't really a bad choice. We stayed in room 6 (a double I...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreea G, Reputation Manager at Chromata Hotel, responded to this review, July 24, 2014
Dear LucyAnne,

Thank you for such kind words in your recent review! It's great to hear how much you enjoyed your stay. You could not have composed a better and more balanced description of how one can have the best time of their stay here.

We look forward to the pleasure of welcoming you back in the near future.
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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 20, 2014

Wonderful small hotel up the cliff few minutes from Thia. Xllent service n very helpful staff. Large n minimalist room. Access to a winderful beach 20 mns by road. We highly recommend it and hope to get back there next year! Xllent quality price ratio

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreea G, Reputation Manager at Chromata Hotel, responded to this review, July 24, 2014
Dear guests,

Thank you for taking the time to write your review of our property, your comments are very much valued. It is extremely rewarding to receive such positive comment and this is perhaps the greatest motivation one in the hospitality industry might have.

Sunny Regards!
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Lawrence, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 16, 2014

We (our 18 year old daughter and us) stayed four days at this incredible Hotel. The rooms, the view, service, people, food are beyond wonderful. This is probably one of the nicest places we have been to in a long time. Highly recommend it.

Room Tip: Any of the suites at the hotel. They are cave like rooms beautifully designed with great bathrooms...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreea G, Reputation Manager at Chromata Hotel, responded to this review, July 20, 2014
Dear Guest,

We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued customers and appreciate your continued condescension.

We look forward to seeing you again soon!
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London, United Kingdom
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 14, 2014

We visited Chromata after reading reviews for our minimoon and let me tell you we had the perfect stay!

we stayed for 5 nights and i think this was about the right amount of time needed.

On arrival we were greeted and shown around the hotel before being taken to our room. We didnt get an upgrade for being on our honeymoon because they didnt have the availability which was a shame but it wasn't a major issue because we we treated like royalty anyway.

when staying in this hotel you are made to feel like you are the king and queen. the staff always have time for you and nothing is ever too much to ask.

the rooms were cave like so a bit smaller than what you would usually expect but to be honest if you want huge rooms then santorini is probably not the best place for you. the bathrooms were quite spacious with an overhead shower as well as a detachable shower head.

The room comes equipped with an ipod docking station with music on an ipod as well. Also on arrival we had a chilled bottle of wine in our room and fresh fruit as well.

the house keeping staff gave atleast 2 bottles of water to us daily as well as small dark chocolate pieces which was yum!

The hotel were happy to make reservations for us at restaurants and also gave us a phone to take out and about with us incase we needed to call them which was useful.

The breakfast in this hotel is probably the best i've ever had at a hotel. you order what you want off the menu and they bring it to you. as much or as little as you want. the breakfast varied from every type of egg you could want, toasties (ham/cheese), toast, fruit salad, amazing pancakes, croissants, cereal and so much more as well as a huge selection of drinks! Yannis who works at the hotel even remembered what I had for breakfast and reminded me the following day if I wanted that again when I forgot to order it! He is amazing! as are the rest of the team who are like one big hapy family.

if you order the day before you can have your breakfast bought to you on your balcony so that you have a view which we did a couple of times and it was perfect!

in terms of the location it was the best place to stay as it was in between Thira, which is more touristy but where most things happen and Oia, which is in my opinion the best place to see the sunset.

there are a number of good restaurants nearby like the Aegeon which just recently opened and the food is great and also bella thira, la maison are all walking distance.

Do not think twice about booking the Chromata if you want a relaxing time. You will feel like you're the only one staying at the hotel because of the level of service you get!

I would definitely stay here again!

Room Tip: All rooms over look the caldera so whichever room you get it will be a good view! we stayed in Room...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreea G, Reputation Manager at Chromata Hotel, responded to this review, July 17, 2014
Dear Vikki,

Thank you for taking the time to write such an extended and adorable review!

We are happy to know we were able to meet your expectations and that you had a wonderful stay. It is our aim to have guests leave happy and amazed and thinking about their next trip back.

More importantly, congratulations on your Honeymoon ! We are so grateful that you chose to spend such an important romantic and lifetime memory escape at Chromata Hotel!

Sunny Regards!
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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 10, 2014

3 nights were not enough in such Hotel.

An outstanding view on the Caldera (best in Santorini), a very comfortable and neat place to spend the holiday - specially that we were on our honeymoon...

I would start with the staff:

Mike, the manager is a real professional person able to handle all issues that guests MIGHT have!

Tasos & Mike (afternoon / night shift) are two adorable persons... They really did a lot while we were staying there... I can never repay them (unless they visit us in Lebanon )

Staff, Hotel, Food and surely the View are far the BEST OF THE BEST !

Thanks a lot for this outstanding experience...

1 more tip: choose room #21 (it's the best )

Love, Joe & Amanda

Stayed July 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreea G, Reputation Manager at Chromata Hotel, responded to this review, July 11, 2014
Dear Joe,

What a delightful review to read ! Rest assured, it has been a pleasure for Mike (who extends his best salutations) and all his team to take care of you. We will always be here for you and ready to welcome you again in our arms and hearts !

Have a wonderful time back home and take care !
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Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed July 7, 2014

I was originally hesitant to write a review about this hotel because I didn't want anyone finding out about this gem of a place!! However, after my experience, I couldn't allow anyone to choose another hotel over this one.

First off, regarding the area, Imerovigli is the BEST place to stay. It is between Oia and Fira which is GREAT since you most likely will travel to both areas when coming to Santorini. It is such a cute town with spectacular views.

Secondly, THE HOTEL. The hotel is a boutique hotel with only 22 rooms designed beautifully. This was the first time my husband and I had stayed in a boutique hotel and we didn't know exactly what to expect. Here's what to expect: upgrades upon arrival if available, beautiful rooms that ALL overlook the caldera, a comfortable patio area where your personal complimentary ordered breakfast (including champagne-as much as you want) is served to you each morning, an amazing infinity pool and bar area, and the feeling that you are the only one staying at the hotel. My husband Kevin and I traveled here for our honeymoon and did NOT want to leave.

Third, the service and staff here is BEYOND spectacular. I read a ton of reviews about the Chromata and all mentioned the staff. I was skeptical that they could be that good for every guest, but Kevin and I learned that it was true. The staff is like a family; they all know each other and enjoy being there together and you can tell through their friendlines and eagerness to make your trip as enjoyable as can be. Kevin and I loved the staff SO much! Giannis, Giannis, Little George, Mike, Leah, and Demetra were all amazing and did not allow any request to go unmet. Kevin and I were provided a cell phone upon arrival and of course, put it to use after we ran out of gas in our 4-wheeler on the "highway" to Oia. Mike quickly sprang into action and had the rental company out with more gas so we could make it to dinner in Oia. I honestly do not know what we would have done with out that phone and Mike!! Kevin and I found ourselves spending our time at the Chromata, not wanting to leave, because of the service and staff. At the end of the trip it was sad to say goodbye to such great people. The staff gets to know you and what you enjoy---for us it was the bar chips, coronos, submarines (ask Giannis to make you a couple!!)---and will remember what you want when you least expect it! Kevin and I are travel enthusiasts and have stayed at Four Seasons, The Ritz Carlton, The W, and other top-notch hotels and The Chromata was one of our all-time favorites. If we ever make it back to Santorini there is NO doubt that we will be back to The Chromata.

One last thing, I was shocked to see the 1 star review for this hotel prior to booking and now am even more shocked after staying here. You cannot get much better than The Chromata! The staff is the same staff for the season so you can feel confident that you will receive as good as service as Kevin and I did.

THANK YOU CHROMATA for one incredible, unforgettable trip!

Room Tip: All rooms are great!
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreea G, Reputation Management at Chromata Hotel, responded to this review, July 9, 2014
Dear Ms. Kendall,

Thank you for your glowing review. We are thrilled that you enjoyed your stay in Imerovigli and we appreciate you giving so many details, especially regarding our Service Standards! We will make sure to congratulate all team members for delivering such an amazing experience to you. Your review, filled with many details for our visitors to read, will certainly help a lot of hesitant to understand what type of Small Luxury Hotel we are, and what type of services are to be expected here.

Our location and facilities were all created and thought towards having our guests as much happy as you describe, and our staff kindness and professionalism is to be the cherry on the top of the cake. We appreciate very much that you noticed it and feel blessed to receive your gratitude.

We will be delighted in future to open our arms and doors for you again and hope this will not take too long!

Warmest regards from Santorini!
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Additional Information about Chromata Hotel

Address: Main Street, Imerovigli 84700, Greece
Location: Greece > Cyclades > Santorini > Imerovigli
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Spa Hotel in Imerovigli
#9 Luxury Hotel in Imerovigli
#12 Family Hotel in Imerovigli
#13 Romantic Hotel in Imerovigli
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Chromata Hotel 4*
Number of rooms: 22
Official Description (provided by the hotel):
Member of the Small Luxury Hotels of the World, preserving the Cycladic architecture, Chromata 5 star hotel both astounds and enchants visitors on so many different levels; from the hauntingly beautiful interiors within each of its 22 rooms and suites conveying the heavenly lifestyle of the island, to the uniquely captivating infinity pool from where one can literally breathe in the sheer essence of the volcano. Hidden oasis of calm on its back the Chromata's alfresco Pool Cocktail Lounge and Gourmet Resto offer three types of views: volcanoscape, poolside charm and natural splendor for long languorous afternoons stretching into the night. ... more   less 
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Also Known As:
Chromata Hotel Imerovigli
Chromata Hotel Santorini/Imerovigli, Greece

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