Wonderful view, great location and very friendly staff. Upon arrival, they were very helpful in suggesting good restaurants and must visit attractions in Santorini. The only qualm we had was that their service levels were inconsistent. A few requests we made during our stay included helping setting up times to visit the vineyards (as they suggested this needed booking). In the end though, we ended up setting this up ourselves, as there was no follow up on it. Similarly with ordering food for an evening meal. Other requests went wonderfully though such as being able to get our breakfast organised earlier than usual. We stayed here during off-peak season, so during peak season the problem may become even worse.
Despite this minor set back, the overall attitude of the staff, quality of the suite etc was top notch overall. If you're OK organising things yourself, this is a wonderful place to stay.