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“Check the room” 3 of 5 stars
Review of Aqua Luxury Suites

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Aqua Luxury Suites
4.0 of 5 Guest house   |   Imerovigli 84700, Greece   |  
Hotel amenities
Ranked #15 of 24 Imerovigli B&B and Inns
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Check the room”
3 of 5 stars Reviewed October 2, 2012

Booked Aqua Room but this was tiny, and had no real view of the Caldera contrary to the hotel website description. We upgraded (at our cost) to the honeymoon suite. Neither rooms had access to a pool, which was disappointing but probably our fault for not reading between the lines. We cut our stay short and moved hotels. Service was generally helpful. Breakfast good. All in all, overpriced for what it is.

Room Tip: Don't choose Aqua Room
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  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elpiniki V, Manager at Aqua Luxury Suites, responded to this review, April 29, 2013
Dear Guest's,

I’m really sorry that you were not satisfied with Aqua accommodation and I just need to inform you that the Aqua Luxury Suites from this year 2013 is working under a new management and a full renovation plan has been just completed this winter in 2013. Aqua room do not exist anymore and in the same position we create the Junior Suite with a private terrace and an outdoor heated Jacuzzi and marvelous sea view to the caldera and the volcano.
I wish to thank you for your review even if it was a negative one (this help us to be improved) and It would be my pleasure if i will have the chance to accommodate you in our complex, in a future visit of yours, in Santorini.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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90 reviews from our community

Traveler rating
    69
    12
    5
    1
    3
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • Italian first
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English first
Warsaw, Poland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2012

Spectacular views on Caldera. The sea. The sun. Excellent suites with great service....modern, lovely place to visit...Our suite was equiped in a modern and tasty way: 2 levels, kitchen, AC, 2 balconies, jacuzzi with spectacular view, breakfast on the edge of Caldera in our room, quite and lovely surroundings...nice Greek restaurants nearby....

Room Tip: All the suites are really nice and keep the high class level...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elpiniki V, Manager at Aqua Luxury Suites, responded to this review, April 29, 2013
Dear Guest's ,

thank you for your review and your kind words. Aqua Luxury Suites is working under new management and a full renovation plan has been just completed this winter in 2013.
The complex now offers 5 luxury suites all with private terrrace or balcony with an outdoor heated jacuzzi and amazing panoramic sea view to the caldera and the volcano!
I wish to have the chance to accommodate you again in a future visit of yours, in Santorini.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 26, 2012

We stayed at the aqua suites for a week, partly at the honeymoon suite and partly at the lower suite. The pictures on the homepage perfectly describe what the hotel looks like. It is indeed as beautiful as the pictures depict. The view of the caldera from each of the suites is phenomenal. But the one reason we would go back each time to stay at the aqua suites is the extremely courteous, friendly, very very hospitable and accomodating staff. The lavish breakfast menu starts the day with a spark! Cleanliness of the rooms and the deck is a major positive aspect. The linen used in the hotel is by 'AZZARO'. It certainly was home away from home. Placed right in the centre of Fira and Oia, it was a comfortable distance from all major tourist destinations. The staff was so warm and hospitable that they became like our family. Anti, Yannes, Elvis and Katrina you guys are fabulous! Looking forward to coming back again in 2013!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 24, 2012

we spent 10 days in this little paradise - it´s really like the pics on the homepage..but in combination with the perfect service and the beautiful people there...there are no words... it´s very exclusive, clean, perfect service, the view on the caldera in unbelievable, you have to go there if you wanna live greece - it was beautiful, great and we´ll come back !!

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 18, 2012

We (couple, 29, 32) stayed for 1 night at Aqua Suites. In total we stayed in 5 Hotels on the Santorini – this was definitely by far the best.
-Great service, very friendly staff, ready to help anytime with anything
-Best breakfast we had
-Views and room are beautiful with lots of attention to nice little details
-You get exactly what you see on the pictures
-Our room was very small (which we knew, and thus also cheaper) and had no own pool, but we could use the pool of the neighboring hotel which was perfect.
-The only hotel which offered us free water and drinks on our first day

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elpiniki V, Manager at Aqua Luxury Suites, responded to this review, April 29, 2013
Dear Guest's,

thank you for your lovely review. Aqua Luxury Suite from this year is working under new management and a full renovation plan has just beeen completed this winter in 2013.

We really hope to have the chance to accommodate you also in a future visit of yours in Santorini.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2012

My friend and I stayed in the 2 bedroom suite with private outdoor Jacuzzi, we had the best suite and outdoor area, best place we have ever stayed at. The views are breathtaking, the pictures don't do it justice. The staff welcomed us like family and were so helpful and made us feel at home, they were so lovely and fiendly. The best service and food you could ask for. I will never
forget the staff and the whole experience. I wouldn't stay anywhere else.
Annalene

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thessaloniki, Greece
Top Contributor
77 reviews 77 reviews
32 hotel reviews
Reviews in 25 cities Reviews in 25 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed July 4, 2012 via mobile

The management not well organised.They called us just before arriving to let us know that the suite we had booked was not available.They gave us another one which was nice but not the one we booked.They can do better in matters of service and be more proffesional.The staff was not smiley and while in vacation you don't enjoy being around unhappy people.

  • Stayed July 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elpiniki V, General Manager at Aqua Luxury Suites, responded to this review, April 20, 2013
Dear Lidi A,
Aqua Luxury Suites has been fully renovated in 2013 and all the suites are refurbished and freshened up. The complex from this year works under new management and as the new hotel manager I assure you that I read your review very carefully and need to apologize for the behavior of the staff of the previous year.
Aqua Luxury Suites has been reorganized with high quality services.
I would be more than happy to have the chance to accommodate you once again in our suites.

Niki.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aqua Luxury Suites

Address: Imerovigli 84700, Greece
Location: Greece > Cyclades > Santorini > Imerovigli
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
Ranked #15 of 24 B&Bs / Inns in Imerovigli
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Aqua Luxury Suites 4*
Number of rooms: 4
Reservation Options:
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Also Known As:
Aqua Hotel Imerovigli
Aqua Luxury Suites Santorini/Imerovigli, Greece

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