We stayed at the Aqua suites for 4 days in September 2011. The hotel was recommended to us by friends who had stayed there in 2010 and it came out to be the best choice for us. The location is excellent, just in front of the volcano, quiet and relaxing.
The staff were very helpful and available, however what we liked the most was that we felt as if it was our home. The staff was always there to accomodate all our needs, but only if we wanted them to. They respected our need for privacy and were very discreet, not showing around without being expected.
We had our own private heated pool, which was clean and well maintained and always at our disposal with clean and warm water, even in the middle of the night! Our breakfast was suited to our taste, as we had been asked about our preferences in advance. The hotel manager was very helpful recommending some of the best restaurants on the island and personally arranged dinner reservations for us. We later on realized those were not necessary during that time of the year, but in any case it always feels nice being pampered!
However, this is not the kind of hotel a family would look for. We noticed that in the wider area of Imerivigli (in the hotels around Aqua, which we could see from our terrace), 90% of the guests were couples, and I believe this is why it is considered a "honeymoon" destination. We also met another couple staying at Aqua who had just been married and they were also thrilled with the location, accomodation and service.
It was indeed somewhat expensive, but we believe that a 5-day 5star stay is better than a 10-day, 2star vacation. So, it was value for money all the way.
Being Greeks living in the Netherlands, we wanted to combine vacation in our home country with relaxation, which is rare given the circumstances prevalent in Greece. However, the staff at the hotel made us feel like living in a fairytale and that made it one of our best vacation ever.
We highly recommend Aqua suites for couples of any age!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.