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“terrible” 1 of 5 stars
Review of Austria Trend Hotel Salzburg West

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Austria Trend Hotel Salzburg West
4.0 of 5 Hotel   |   Bundesstrasse 4, Wals 5073, Austria   |  
Hotel amenities
Ranked #8 of 9 hotels in Wals
munich
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“terrible”
1 of 5 stars Reviewed July 24, 2011 via mobile

this hotel feels like a hospital and is far off being a four star hotel. after waiting for an hour and a half in the restaurant I was told they had actually run out of my choice! the other guests I was with managed to eat but not what they had ordered. the rooms are very eighties style and the corridors are like in a hospital. breakfast is to be avoided especially if you are in a group- the room is like a school cantine but the food is worse

  • Stayed July 2011
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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64 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Vancouver, Canada
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed December 29, 2010

The only good thing about this hotel is that it is close to the airport - the main reason why we were there. But the hotel itself was very disappointing. The hallway on our floor smelled of urine. The Pay Per View system didn't work, although it was advertised in the room. The TV itself was a relic from the 80s. The restaurant was closed. The bar fridge was half-full. The Wireless Internet connection was VERY weak. Will never stay here again.

  • Stayed December 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Munich, Germany
Top Contributor
98 reviews 98 reviews
39 hotel reviews
Reviews in 51 cities Reviews in 51 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed September 4, 2010

Rather expensive average hotel far away from downtown Salzburg but besides the Designer Outlet area which can be rather annoying. As usual in Austria, very clean. Very nice breakfast though with a good choice including smoked salmon (OK not top notch but at least they tried not like others). We requested adjoining rooms connected by a door to no avail although the hotel was far from being fully booked. Warm welcome desk in German, English or French.

  • Stayed August 2010, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Thessaloniki
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 23, 2010

We arrived at the Austrian Trend Hotel West Salzburg at night and went into the reception and from there to our room.

The hotel entrance is nice - nothing to glamorous- simple and nice.

I really liked the room as they finally got the 'double bed' figured and set us up for a double bed. The room was really nice and clean with the carpets that nicely integrated with the rest of the room. Breakfast was great - full of food and a plethora of things to choose from - no complaint there!

I guess that the only major draw back here is the hotel's location - Its too far out of the city. In fact we had to take two buses to get to the city center and at minus below zero - its simply not good enough!

  • Stayed December 2009, traveled as a couple
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Munich, Germany
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 4, 2010

My stay here was OK, just ok, the rooms were quite small and the whole hotel had the feel of a leisure centre but it served its purpose. Breakfast was good and was much needed after a late night the night before. The location is very easy to get to from the Autobahn and is next to an outlet Shopping centre which was not jaw-dropping but had some interesting shops. Salzburg Mitte is about 10 KM away in car. Overall, it was what you would expect from a mid-range practical hotel, not many thrills but served a purpose.

  • Stayed December 2009, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Skelmersdale
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 28, 2009

I stayed here recently on tour with my wife. The staff were excellent and friendly, the rooms are good if not a bit bland, as I am finding myself forgetting what they were like even now. But nevertheless comfortable, clean and reasonably appointed.

We had an evening meal included in the deal and it was so good that my wife, who is notoriously fussy, eat it all without a sidewards glance. Believe me that is an achievement.

It is sort of in the middle of nowhere but with a good bar and good food you should be fine staying here. I would recomment this hotel to anyone.

  • Stayed July 2009, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Top Contributor
82 reviews 82 reviews
41 hotel reviews
Reviews in 28 cities Reviews in 28 cities
135 helpful votes 135 helpful votes
2 of 5 stars Reviewed March 15, 2009

I stayed at the Europa Hotel at the beginning of March 2009, and did not enjoy my stay there. There is nothing to complain about regarding the cleanliness of the hotel and room etc, as this was average. The pictures of the hotel are not deceiving got what I saw, and the hotel is right next to the train station as it states so in that respect the locality is good. What you don’t know until you get there is to start with although the hotel is convenient for the train station it is in a very bad area...an adult only area. If you a female would not recommend you walk outside the hotel alone day or night.
I did not feel at all safe in this Hotel. There are three entrances into the Hotel only one where you walk past the reception, the others there are no staff about nor any cameras, people can walk in and out and use it as a walk through as you could walk in from the front and walk out through the back entrance as I saw people doing. Also as the restaurant is on the 15th floor and is open to the public they have access to the rest of the hotel to get to the restaurant.
I was only in this hotel for three nights and also found there is no where to eat in the surrounding areas or in the town centre itself! I would not eat in the Hotel restaurant as the menu was very poor and overpriced. There was not much variety on the menu mainly salads which I didn’t not want as an evening meal in the middle of winter! We did ask the receptionist if there are ANY restaurants nearby or anywhere she could recommend to eat. She gave us directions to one not far from the hotel through the back entrance and past a large blacked out building called 'Erotic' 100yards from the hotel! When we saw the 'restaurant' it was more like and old kebab style hang out for 'men', in this area it did not surprise me! We resulted in eating our evening meals in BURGER KING in the train station.
We had breakfast in the Hotel and only managed a bowl of cereal with warm milk! Yes there more variety but most of which did not appear to be fresh The bacon was the same as 'Frizzle crisps’ was hard and dried out. The soft boiled eggs where hard boiled every morning, and seemed as though they had been lying around since the previous morning and could even try the scrabbled egg after looking at it the cheese omellette was like rubber. There was hams and cheese also, the ham smelt terrible.
The staff in this hotel were very ignorant and unhelpful.
I did not enjoy this experience at all and would certainly not recommend this hotel.

  • Stayed March 2009
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Austria Trend Hotel Salzburg West

Address: Bundesstrasse 4, Wals 5073, Austria
Location: Austria > Austrian Alps > Wals
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #8 of 9 hotels in Wals
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Austria Trend Hotel Salzburg West 4*
Official Description (provided by the hotel):
Business-oriented Modern Hotel situated 1 km from airport & 7 km from city center. ... more   less 
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Also Known As:
Austria Trend Hotel Salzburg West Salzburg Region - Wals

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