Cristal Ballena is clean, charming and has a responsive staff, which made our 5 days there at the end of December really memorable. The pool is beautifully tiled, well maintained and set on a hilltop overlooking the Pacific Coast of Costa Rica. The owner, Waldemar, made guests feel quite welcome as did his attentive staff. The breakfast buffet is adequate and the restaurant food was better than most others in the area. We truly enjoyed our time there in our large room with a balcony overlooking the pool and coast. What a perfect place to enjoy a sunset and marvel in all the wildlife that surrounds you there.