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“Winter break” 3 of 5 stars
Review of Hotel Panorama

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Hotel Panorama
2.5 of 5 Hotel   |   28, M. G. Road | Mahabaleshwar, Mahabaleshwar 412806, India   |  
Hotel amenities
Ranked #24 of 45 hotels in Mahabaleshwar
Mumbai
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“Winter break”
3 of 5 stars Reviewed November 13, 2011

If you are looking for a weekend getaway in Mahabaleshwar and looking for a stayover which is not very heavy on your pocket, this is the place to be.
The staff is courteous and kind and although the rooms are not great, it is reasonable and worth the money you pay.
It is situated just next to the market and the bus stop and it is this close promixity that is the best part of this hotel.
Food is tasty and the service is fast so no regrets there.
All in all, a good place to stay.
Not advisable to stay during the season time since the rate can sky rocket during that time.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
panorama_13, General Manager at Hotel Panorama, responded to this review, March 28, 2013
Dear Sir,
Thank you for choosing to stay at Hotel Panorama Mahabaleshwar during your recent visit to Mahabaleshwar and we thank you for reviewing us on TripAdvisor.
We are very happy to note that you enjoyed your stay at the hotel and that our service and facilities exceeded your expectations.
Your recognition of our team members is very motivating.
The team and I look forward to your continued visits and thank you for recommending Hotel Panorama Mahabaleshwar.

Thank you,
Warm regards, Rajeev Joshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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42 people have reviewed this hotel

Traveler rating
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    5
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Mumbai, Maharashtra
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 3, 2011

all i can say is the staff of the hotel is literally thieves....very unsafe ...the staff member tried to get into our room on the first floor of our cottage when we were playing downstairs ...one of us luckily saw and we all had a big fight with the staff.....
this hotel is not at all SAFE

  • Stayed May 2011, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
46 reviews 46 reviews
34 hotel reviews
Reviews in 27 cities Reviews in 27 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed January 11, 2011

Though a small, no-frills hotel, Panorama is incredibly well located and has a fantastic staff who make genuine efforts to take care of all guest needs. The reception staff is cooperative and very helpful.

The rooms are clean and decently appointed though there are no valley/other views on offer. Its proximity to the local market and the ST stand makes it an ideal location for those traveling by public transport - and even for those who want to avail of taxi services to move around to the various points.

The food offerings are great value for money and taste well. The service is efficient and lightening quick - so order only 10 minutes before you really want to eat.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel Panorama, responded to this review, March 8, 2013
Dear
Greetings from Hotel Panorama Mahabaleshwar.

Our heartfelt thanks for the most amazing feed back and your recommendations about our hotel and the staff. Our services and facilities were up to your satisfaction. We do appreciate hearing from our guests, as their comments are vital for us to continue in improving our services.
We hope that you will give us another opportunity to serve again in future.

Warm Regards,
Rajeev Joshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mumbai
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed November 16, 2010

This was our second stay at this hotel. We had been here 3 years back and had better memories of the hotel. But this time it was a disappointing stay.

The only positive points of the hotel is it's location, which is right close to the market and second is that they have a private parking.

I traveled with my family (wife + daughter (9)). We had taken a package (2 nights) without food, specially we had not opted for package with food from previous experience. The food amount is much more and non-refundable. So you end up wasting the money. We had taken an extra big room with a/c.

The moment we entered the room, we were greeted with foul smell (probably from carpet wet walls). We doubled up our deo's as room freshners.

For night we asked for extra bedsheets, pillow and a quilt. The bedsheet was stained, it was washed from laundry but the stains were still on, same was the scene with the bedsheet on the double bed. The quilt was had some burnt marks while ironing. The housekeeping simply passed it on with a remark.

The food, all vegeterian cuisine, had degraded in taste after our last visit, this was one of the plus points why we had decided to come back to this hotel.

The next day morning, started with hot water problem. If I use the shower then my wife needs to wait for 25-30 mins for the water in the 'heater' to warm up again....pretty bad show...

I ordered for a bed-tea, ( which is free btw) and asked for news paper. I was told that the news paper comes at 09:30. After freshen up left hotel for local visit to Pachgani. Had asked reception to keep a newspaper in the room after the cleaning. We came back by 14:00 hours and saw that there is no newspaper kept in the room. Had to ask for it again.. it's not the newspaper but the quality of service that matters...isn't it ?

Some small other things to mention : They provide two small soaps of quite low quality, two shampoo sachets of Clinic. Bad thing that when they put 'new' packets next day, one of them was torn already...indicating that they have taken it from other room and put it here....

Very much disappointing......

I left all this feedback with the reception in their standard form and also left my email id, if they really want to acknowledge something....

  • Stayed November 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 19, 2010

Without doubt it is the best hotel to stay when u visit mahabaleswar. the location is out of the world.it is romantic place for honey moon couple,entertainment area for a family,play area for kids,wats not. it has row houses which make to have more privacy nd cool .Our rooms were facing the greenery and just hearing the sound of the breeze from your room can make your day. it has a duplex with very affordable prices and we enjoyed lot.nice and comfortable area for dining.the rooms and the bathrooms are well designed and the drawing room has sofa with huge flat lcd screen though you don't need one in this
place.there is something for everyone to do, an outdoor play area for children, a swimming pool a few brave souls who did swim even in the cold and 20 ft water fall with paddle boats.it has multicusine vegiterian restaurant and the food is awsome. they serve us very fast in minutes. The food is quite nice though can't rave about it as much as about the location of the hotel and the rooms. The service i must say was amazing !! don't miss this hotel if you go to mahabaleswar.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
panorama_13, General Manager at Hotel Panorama, responded to this review, March 28, 2013
Dear Sir,
Thank you for choosing to stay at Hotel Panorama Mahabaleshwar during your recent visit to Mahabaleshwar and we thank you for reviewing us on TripAdvisor.
We are very happy to note that you enjoyed your stay at the hotel and that our service and facilities exceeded your expectations.
Your recognition of our team members is very motivating.
The team and I look forward to your continued visits and thank you for recommending Hotel Panorama Mahabaleshwar.

Thank you,
Warm regards, Rajeev Joshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 3, 2010

I have been a repeat customer to this hotel, have been going here since last 4 years..
It is great place to stay, staff is very co-operative, food in their restaurant is expensive but probably best quality in whole mahabaleshwar...

  • Stayed October 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
panorama_13, General Manager at Hotel Panorama, responded to this review, March 28, 2013
Dear Sir
Greetings from Hotel Panorama Mahabaleshwar.

Our heartfelt thanks for the most amazing feed back and your recommendations about our hotel and the staff. Our services and facilities were up to your satisfaction. We do appreciate hearing from our guests, as their comments are vital for us to continue in improving our services.
We hope that you will give us another opportunity to serve again in future.

Warm Regards,
Rajeev Joshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 28, 2010 via mobile

hotel is well for statying

  • Stayed October 2009
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel Panorama, responded to this review, April 9, 2013
Dear Guest,

Thank you for taking the time to share your recent Panorama Hotel Mahabaleshwar experience.
I am glad to read that you had an enjoyable stay with us.... We are give their best to make our guests comfortable. and we look forward to your family and friends visiting us in the near future.

Warm Regards
Rajeev Joshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Panorama

Address: 28, M. G. Road | Mahabaleshwar, Mahabaleshwar 412806, India
Location: India > Maharashtra > Mahabaleshwar
Amenities:
Business Center with Internet Access Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #24 of 45 hotels in Mahabaleshwar
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Panorama 2.5*
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