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“We visited this place on July 05, 2012” 2 of 5 stars
Review of The Signature Crest Mahabaleshwar

The Signature Crest Mahabaleshwar
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The Signature Crest Mahabaleshwar
Sai Cottage, Main Road, Medha Satara Road | Post Machutar, Mahabaleshwar, India   |  
Hotel amenities
mumbai
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“We visited this place on July 05, 2012”
2 of 5 stars Reviewed July 13, 2012

1. Location is excellent, Out of 4 rooms, 2 rooms have a very good view of nature, valley and waterfall. Incidently, the room quality of these 2 rooms (with a view) is much superior to the other 2 rooms
2. The service is pathetic, the staff is least bothered about the customers, need to be pushed and reminded to provide for the most basic needs such as room cleaning, towels, etc. On the check out day we were woken up rudely at 9 am whereas the check out was 12 noon as was mentioned on the website.
3. Food is ok
4. The management needs to look into the staff behavior if at all they would like repeat visitors

Room Tip: 1. Please make the break fast and food order clear right from the start to avoid rude surprises late...
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  • Stayed July 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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10 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Mumbai (Bombay), India
1 review
1 of 5 stars Reviewed July 2, 2012

The hotel is 7 km away from Mahabaleshwar ST Stand/Main Market. Thus, travelling with your own vehicle is preferable. Taxi charges anywhere between 200(daytime)-300(night) to travel between the hotel and the main market.
The place is comfortably quiet. Hence, excellent for a visitor from a noisy city like Mumbai.
The hotel has 8 rooms (distributed among 3-4 cottages). The view from room nos. 7 & 8 is excellent as it oversees the valley and also the Lingmala waterfall is visble from these 2 rooms. The other rooms lack this superior view.
The food is excellent and i won't hesitate to give a 5-star rating to it.
However, the hotel is critically service-deficient. The service is handled by 3 people-1 manager and 2 of his accomplices. There is no internal telephone facility and the bell is also not working. From morning tea, hot water, lunch, evening snacks, dinner and for any other requirement such as daily cleaning of room, changing of towels, bedsheets we have to call the manager on his mobile. In the afternoon after 2 p.m. his mobile is switched off and sometimes he doesn't receive our call. Thus, you have to search for him helter-skelter which spoils your relaxed mood. I feel sorry to say that we have to go out and call the room service guy for even the basic requirements such as room-cleaning, hot water, as i feel that it is their responsibilty to come and deliver the same upfront.
My advise to the management is to look into the service issue. The concept/base on which you have started this hotel is relaxation for tourists in the serene climate of Mahabaleshwar. This concept itself takes a beating with such a poor service. I would give a minus 5 star rating to your service.

Room Tip: Go for room no. 7 or 8
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  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Signature Crest Mahabaleshwar

Address: Sai Cottage, Main Road, Medha Satara Road | Post Machutar, Mahabaleshwar, India
Location: India > Maharashtra > Mahabaleshwar
Hotel Style:
Ranked #17 of 40 Specialty lodging in Mahabaleshwar
Price Range (Based on Average Rates): $

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