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“A pleasant vacation at Keys!” 5 of 5 stars
Review of Evershine - A Keys Resort

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Evershine - A Keys Resort
4.0 of 5 Hotel   |   Gautam Road, Satara, Mahabaleshwar 412806, India   |  
Hotel amenities
Ranked #2 of 45 Hotels in Mahabaleshwar
Mumbai (Bombay), India
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“A pleasant vacation at Keys!”
5 of 5 stars Reviewed March 26, 2013

Had a very pleasant and refreshing experience at the Evershine Keys resort. We were here for 4 nights.The location of the resort is not very far from the market road, yet it is very quite. The property is huge and very well maintained. A lot of space for the kids to play.The rooms were spacious and kept very clean. The staff was friendly and always smiling.
The resort organised various entertainment programmes each evening. There were magic show and puppet show for the kids. Solo singing on one of the nights, which you could enjoy listening with the dinner.
We were on a breakfast pacakage and it was good. We did not venture into the Lunch and Dinner menu's at the resort since we are small eaters and love to eat at small local places in Mahabaleshwar.
My only suggestion to the resort is to have more light in the children's play area, as in evening it is quite dark out there.
Rest everything was fine, and had a very good vacation with my family.

Room Tip: Rooms facing the swimming pool have a good view of the garden. Every room has a balcony with a sitou...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine - A Keys Resort, responded to this review, March 28, 2013
Dear Guest,
Thank you for sharing your views with Tripadvisor community. We appreciate your kind words on the resort. It is nice to know that you like the services and facilities during your 4 day stay here. The resort has been designed keeping the family crowd in mind with lot of open spaces for kids to play around, a large swimming pool, and indoor & outdoor play area. Your suggestion for more light in the playing area has been noted.
Warm regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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538 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
Date | Rating
  • English first
  • French first
  • Any
English first
Mumbai (Bombay), India
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 25, 2013

Great location, a 10 minute walk leads you to the main market. A beautiful property with multiple amenities, like a pool, Gym, open play areas, board and indoor game area,for children and adults alike. Smiling, warm staff who are always ready to help. Clean rooms and high standards of hygienge maintained throughout the hotel. A good spa,make Evershine THE location to stay at while in Mahabaleshwar.
What was really disappointing was the food. We tried both, the buffets and the a la carte menus , and found both wanting. The breakfast was particularly bad, with stale croissants and wilted fruit.
If Evershine spruces up its food and beverage section it will have no equal.

Room Tip: Garden facing rooms are quieter
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine - A Keys Resort, responded to this review, March 27, 2013
Dear Guest,
Thank you for sharing your views with the Tripadvisor community. We are delighted that you like the resort particularly the pool, gym, outdoor play area, and indoor gaming zone. Our staff are our assets and it is so satisfying to learn that you were overwhelmed by the warmth and courtesy exhibited by them. We have the best and the largest SPA in this region and pleased that you enjoyed.
Food has been our forte. We have taken your concern extremely seriously with the team for corrective actions.
Warm regards
Manoj Verma
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Pune, India
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 20, 2013

We stayed for 2 nights and enjoyed thoroughly. The resort is exquisitely built and serene. Mahabaleshwar itself is a beautiful place having retained its beauty over years. Keys is the best place to stay. Swimming pool, play breakfast .....everything was great, wish the Gym was located in more open area, not in the basement. Only one suggestion, they need to replace substandard LCD tv's and remotes. Rooms are small but modern. Staff and service both are top class. Would love to stay again. The poolside pizzeria was superb and we had amazing pizza and Lebanese cuisine. Thanks

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine - A Keys Resort, responded to this review, March 22, 2013
Dear Guest,
Thanks for sharing your views with Tripadvisor community. We are glad that you liked the hotel and the facilities. We have a Mediterranean restaurant that serves Lebanese cuisine as well as traditional wood fired pizzas.
We are in the process of phasing out the LCD TV’s and replacing with LED TV’. The process is complete in 70% of our rooms.
We do look forward to see you soon with your family for a wonderful stay again.
Warm regards
Manoj Verma
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Pune, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 19, 2013

We spent 2 nights on March 18th and 19th. The property is maintained very nicely and with attention to details. My family is very picky about cleanliness especially for bathrooms. We were satisfied with upkeep. The "key" surprise was the quality of restaurant. Very elaborate buffet for breakfast, lunch and dinner. We ate a la karte for lunch and dinner, and everything tasted absolutely fabulous.
The only downside I would say was that room size was little smaller than what we were expecting, as well that room had a king size bed and a sleeper sofa. We were expecting two beds (at least thats what we thought looking at pictures and description), but apart from that no other glitch. Would reccomend anyone for a comfortable stay at Evershine resort.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine - A Keys Resort, responded to this review, March 20, 2013
Dear Guest,
Thank you for sharing with views with the Tripadvisor community. Hygiene is of utmost importance to us and is right at the top on our priority list so is for guest like yours. Food has been our forte and Keys is considered now the food destination in Mahabaleshwar. The rooms you are referring to are the lobby level twin rooms but as I can make out from your comment you stayed in first floor deluxe room which I guess is much better.
Look forward to see gain soon with your family and thanks once gain for your appreciation which we have conveyed to the team here.

Warm regards
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pune
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 18, 2013

your resort is ofcourse very good. but your spa was a disappointment. very mediocre. please improve. m a regular in mahabaleshwar. and there is no good spa. your spa cleanliness and quality of therapists must be looked into.

Room Tip: i think the hotel is good. spa avoidable.
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  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine - A Keys Resort, responded to this review, March 19, 2013
Dear Guest,

We thank you for sharing your feedback with the Tripadvisor community. We are glad that you liked the facilities and services at the resort except the SPA. Your feedback has been noted and this has been taken up with SPA team internally. We had some excellent reviews for SPA in the past and this comes as a surprise to us. Nevertheless we firmly believe there is a scope for improvement.

Warm regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
44 reviews 44 reviews
43 hotel reviews
Reviews in 35 cities Reviews in 35 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed March 14, 2013

Stayed here for 2 nights with the family.
Probably one of the best hotel in mahabaleshwar. The hotel looks like a palace. Has more than 200 rooms. The cleanliness is absolutely brilliant. Very close to the market, though doesnt seem to be when compared to the quiet & peace you get at this hotel.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine - A Keys Resort, responded to this review, March 19, 2013
Dear Guest,

We thank you for sharing your feedback with the Tripadvisor community. You have rightly mentioned that though the resort very close to the market yet nestled in peace and tranquility. However I will correct that the resort comprises of 86 rooms only.

Warm regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 12, 2013

Had been a long time taken a break so decided to go to Mahabaleshwar & stay @ Keys resort (had got good reviews from my friends who had stayed here), as expected the property is really a 5 star with courteous staff - right from the entrance door to reception to room service. My son 3.5 yrs old had a great time playing in the pool since they had a slide also (inspite water being cold due to the pleasant climate).. The food was excellent with good mix of Indian & continental.. Experienced spa packages also which was a great experience. Only thing I didnt like was the quality of LCD (Sound) & the remote, rest the property is worth visiting again (Which I will do next year) & hope by then the LCDs are changed :-)

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine - A Keys Resort, responded to this review, March 19, 2013
Dear Guest,
We thank you for sharing your feedback with the Tripadvisor community. We are happy learn that your family particularly your kid enjoyed at the resort. We also appreciate your commendation on SPA, food and courteous staff. However we have noted your concern on TV’s which I like to apprise you that we are in the process of phasing out LCD TV’s and replacing these with LED TV’s. We have already done this in half of the rooms.
I look forward to welcome you again and assure you a nice LED TV in your room.
Warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Evershine - A Keys Resort

Address: Gautam Road, Satara, Mahabaleshwar 412806, India
Location: India > Maharashtra > Mahabaleshwar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Mahabaleshwar
#1 Family Hotel in Mahabaleshwar
#2 Romantic Hotel in Mahabaleshwar
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Evershine - A Keys Resort 4*
Number of rooms: 86
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Also Known As:
Evershine- a Keys Hotel Mahabaleshwar

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