Travelled to Citrus Chambers at Mahabaleshwar with my spouse, 6-yr old son and my aged parents. It is a nice cosy facility styled on the colonial architecture with adequate rooms and suites. We had booked the all-meals package in Deluxe rooms via MakeMyTrip.
Location: It is a mere 2 minutes walk from Mahabaleshwar's market, yet there is complete peace within the hotel (its at a slight height from the market place)
Rooms: Rooms are adequate for the price (no bath-tub), comfortable beds.
Room Service: Extremely efficient - whether it is requesting for grooming essentials or a replenishment of the tea/ coffee etc
Staff: Extremely polite, well-mannered and a pleasure to speak with. Even the security guards at night enquire about your well-being. Rarely does someone across with such courteous people. In short, the staff look very happy with their jobs - which is a good sign.
Child Activities: Basic facilities with slides, swings. The teens can try their hand on the sole Sony PlayStation. There is a table-tennis table and they even help you setup a carrom table in your room. They had setup a magic-show for the kids during our stay.
Meals: We settled for an all-meals package since we were travelling with our 6-yr old son. Breakfast always had a good spread to start your day. Lunch and dinner was well laid too.
Definitely recommend this hotel. Its value-for-money.
Deluze rooms are good. You may want to try their Suites also - they are quite big.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.