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“Decent Place” 4 of 5 stars
Review of Citrus Chambers Mahabaleshwar

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Citrus Chambers Mahabaleshwar
3.5 of 5 Hotel   |   L.C. Dsouza Road, Mahabaleshwar 412806, India   |  
Hotel amenities
Ranked #4 of 45 Hotels in Mahabaleshwar
Princeton, New Jersey
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Decent Place”
4 of 5 stars Reviewed July 26, 2012

We spent couple of nights at the property. Nice decent place. The suite was adequately filled. Did get extra beds for kids. Service was very good & with a smile. Place is beautiful during the monsoon, covered in fog. A 4 mins walk to the Market is a convenient. The standard food & breakfast in the restaurant was very good, ask for Aamir Khan to guide you thru the menu. Do avoid the Maharashtrain specialties, a bit let down, but was told that the specialty chef was on leave. I felt the price was a bit over, esp. in the off season. Also checkout was a hitch, the POS didn;t work & they wouldn;t accept a check, spent 25 mins & ended up giving a offline approval.

  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gitesh_gehani, Resident Manager at Citrus Chambers Mahabaleshwar, responded to this review, August 29, 2012
Dear Guest

Thank you for choosing Citrus Chambers Mahabaleshwar for your recent stay and sharing your experience. It’s a pleasure to know that how the hotel have impressed you. With regards to your feedback we have taken steps to improvise on Maharashtrian cuisine and our team is firmly dedicated to correct any shortcomings and to seek for improvements.

We truly appreciate your kind support as our guest. We hope to welcome you again and your next stay will be a great experience.
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312 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • German first
  • Any
English first
Shanghai, China
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 22, 2012 via mobile

I was there with my family recently for 3 nights to enjoy the cool weather and beautiful rains. We were not disappointed at all! We have rooms connecting each other with common under roof sitting area outside rooms which give us enough privacy as well as family time together. Even it was raining whole day you will not get bored. They have the indoor koraoke room, play station and table tennis table for us to kill the time and enjoy the holiday. All above facilities are free of charge. The stuff are well trained and very helpful. The food was fresh and tasty. One suggesimam: maybe they should have a indoor swimming poor, because of the long raining season. Otherwise, nothing to complain!

  • Stayed July 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gitesh_gehani, Resident Manager at Citrus Chambers Mahabaleshwar, responded to this review, July 26, 2012
Dear Guest
We are pleased to learn that you had a memorable stay with us, Your kind Comments are greatly appreciated, We Thank you for excellent feedback and look forward to welcome you back with us.
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Shanghai, China
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 22, 2012

Spend 4 days. Had a great time. Staff is very friendly & polite. Jacuzzi in the bathroom is great. Breakfast is nice. This moment the hotel is covered with cloud's and gives a amazing feeling. Best place to be in monsoon. Definately coming next year.
Only negative is the constant power failure but hotel has done an excellent job by having a 24/7 power back up system. Never feel the problem.
Absolutely recommended.....

Room Tip: Go for the suite. 2 tv's make everyone happy. Jacuzzi bath tub and wonderful combo to living &am...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gitesh_gehani, Resident Manager at Citrus Chambers Mahabaleshwar, responded to this review, July 25, 2012
Dear Guest

Thank you for your positive feedback with regards to your recent stay at Citrus Chambers, Mahabaleshwar. We are pleased that you enjoyed our hotel services and your overall stay with us!

We look forward to welcome you back on your next visit.
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Pune, India
Top Contributor
51 reviews 51 reviews
48 hotel reviews
Reviews in 21 cities Reviews in 21 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed July 18, 2012

We went to Citrus Chambers, Mahabaleshwar with high expectations due to their sister concern in Bangalore. We were not disappointed. Location of this hotel is nice, near the market but not in the crowd! Parking area was sufficient for the full hotel too. Would have liked if they had a dormitory for the drivers.
Hotel was fully booked even though it is off season. Room that we got on the first day was small but sufficient for a couple. Cleanliness in bathroom could have been better but got it cleaned immediately as soon as we called. That is the special thing that we observed about this hotel. It has faults but the staff is very attentive to your needs, very enthusiastic to help and with always a positive attitude for a change.
I hope that this attitude continues even when it is full season in summer.
Food is nice even though a bit costly (as always in Citrus Hotels :)) Buffet spread for breakfast and lunch was good.
Next day we were upgraded to a Deluxe room although we had not asked for it. That room was huge and cleaner than earlier. It had a nice view from the window too.
Overall we came back satisfied and relaxed.

Room Tip: Choose a Deluxe room. Price difference between that and Superior room is hardly anything but the Del...
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gitesh_gehani, Resident Manager at Citrus Chambers Mahabaleshwar, responded to this review, July 21, 2012
Dear Guest,

Its good to know that you enjoyed your recent stay at our hotel, It was really a pleasure to read your positive comments, the special mention about the attentive service which you experienced and your generous compliments have been passed onto the team which inspires them to strive harder for excellence.

Thanks for the excellent feedback and we look forward to welcome you back.

Warm Regards
Gitesh Gehani
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Pune
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 14, 2012

My first experience at Citrus Chambers Mahabaleshwar was a fantastic one, we needed a quality vacation desperately and got one!! Warm and excellent service, quality food, lovely landscaping and decor. believe me the breakfast spread was awesome. over all a vacation never to forget. No doubt whenever I visit Mahabaleshwar I will be at CITRUS CHAMBERS

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 6, 2012

We are avid travelers. Coming from a drab arid environment of Delhi, we wanted to be with greenery, rain and fog -- all ingredients of romantic rendezvous. Mahabaleswar had all of that in plenty during monsoon. No regrets for nonavailability of strawberries!The warm services of Citrus Chambers delivered through Amir, Hanumanth, Durga et al facilitated experiencing this in totality. Food is expensive, portions small, quality average.

Room Tip: All rooms are more or less the same. So choose the cheapest option available.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 5, 2012

my second expirience of citrus chain in a month but this one for a diffrent purpose and outcome. this hotel is in a rather remote corner of mahabaleishwar so it took a bit of a driving to find out. the hotel from outise looks small contrary to the citrus in pune and the lobby is equally so. the hotel has one all day dining restuarant which serves quiet good food thanks to mr. raj the fod and beverage manager and the head shef mr harish ( recent runner up in master shef banglore). we were pleasantly upgraded to a suiet and were given excellent sevice ( after a spat with one of the waiters about some confusion he had) in terms of for. the garden is nice and green and full of swings which was good for us since my kids were along. also the pool was nice and big.the hotel has a private theater room and a nice game room with billards and football table. overall i guess it was a nice experience . also a special thanks to the manager of the hotel because of his warm concern to suggestions and improvements he was ready to make if needed.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Citrus Chambers Mahabaleshwar

Address: L.C. Dsouza Road, Mahabaleshwar 412806, India
Location: India > Maharashtra > Mahabaleshwar
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #4 of 45 Hotels in Mahabaleshwar
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Citrus Chambers Mahabaleshwar 3.5*
Number of rooms: 29
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