I am a travel freak and like to visit hill stations every 2 - 3 months. Have been to Munar, Yercaud and Kodiakanal in last 6 months.
During December' 13, we spent 2 days in Mahabaleshwar and stayed at honeywood and booked top floor villa. Over all accommodation experience was ok, nothing much to complain. The property is quite far off from the main city and there is nothing around it, the management clearly set our expectation on the location, so did not feel disappointed. The food and the small coal borne fire were nice. Some suggestions to make stay bit more comfortable:
1) Find another cab partner as the existing one (Samrat Empire Tours and Travel, Mr Pankaj Pol) does not believe in "Customer first / obsession" philosophy, wants to milk as much money as possible on one pretext or the another, goes back on his commitment and does not know that 2+2 in customer service industry is not always 4. Actually, the cab episode that transpired on the last day has left us with a very bitter taste and we don't think that we will ever visit Mahabaleshwar again. We were very much planning to come back for Mahabaleshwar, Lonavala, Khandala and Matheran tour next year during monsoon, which will not happen now. This is a clear cut fallout of short term and myopic vision of Mr Pankaj. Nothing against Honeywood or Mahabaleshwar, though !!!. We enjoyed the tourist spots.
2) Renovate the bathrooms as some of the taps were leaking. Shower tap was operating wash basin tap. Replace bathroom window with an exhaust fan so that there is no cross ventilation in the bathroom at all times making it too cold.
3) Provide room heater on chargeable basis.