My plan was to stay in Mahabaleshwar for 4 days but, at the time of booking I changed the plan & stayed in Mahabaleshwar for 2 days & 2 days in Panchgani. I think it was wise decision not to stay in this hotel for 4 days. I booked executive room with Jacuzi (Hoghest category of rooms in the Hotel). Room was were very small & interior also not too good. They have converted same regular room into executive rooms. I was expecting bigger rooms with good interior having Heritage touch, but was disappointed to see the size of the room & the interior. But, oher couples who had booked regular rooms seemed happy with their room & interior.
Except staff at Restaurant, other people seemd bit rude. In executive room bed sheet & blankets were with stain & not properly washed.
In room there was tea & coffe maker machine but not coffee/sugar/milk powder sachets to prepare it. I had to ask twice & i receive it on 2nd day, & was warned that if you take sachets, you can not have tea/coffee in the evening (which is provided in restaurant as part of package).
Fodd quality was ok & service at restaurant was good. My stay package was inclusive of food. Jain food was too spicy & inspite of repeat reminder no change. Restaurant manager need to revamp daily the menu way it is designed. One day you have too many varieties (Pani Puri, Ragda Pattice & Chinese with other daily meal) & other day regular food (with only dhokla and 1 item).
One of the point, which others may see as positive i didn't liked was staff knocking door aelast twice just to inform you that Breakfast / Lunch / dinner is ready, as i find it bit annoying.
Last but not the least, on last day when you are abuout to leave the moment you step out of your room till you step out of Hotel Main gate people standing in your way for Tip & demanding. I couldnot see so many staff when i entered the Hotel on 1st day. I personally felt i was looking very cheap.
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- Also Known As:
- Pratap Heritage Hotel Mahabaleshwar