We didn't arrive until 2pm and the Charles Dickens suite was not ready yet, so we were shown into the lounge. The most uncomfortable, bleak (yes) and depressing room, with plastic ivy over some modern mirrors, a huge flat screen t.v. and a collection of mis-matched tatty old furniture with no charm or warmth whatsoever. There was a little sign saying you could help yourself to sherry, but there was no sherry. Quick to retrieve us of our money before we even got to the room we found that the bathroom and loo were not ensuite but if this was to be how Charles Dickens lived then thats ok. Although if this was how Charles Dickens lived, with a bed that Queen Victoria had slept in, what on earth was a modern chrome floor standing uplighter doing plonked amongst the antique furniture. There was absolutely no class to this hotel anywhere, the furnishings were badly mis-matched with no flowers, thought for ambience at all.
The use of Charles Dickens library was a joke, a collection of wonky badly framed pictures hanging and furniture which you are not allowed to sit on. The decorations at this hotel are a travesty and while the staff 'tried' they were out of their depth and amateurish. For £250 per night this was not what you expect and we would rather have gone somewhere else. Even the entrance gate should have rung alarm bells, an old anchor which someone has wrapped in grubby fabric on one corner and an arrangement of plastic flowers. This place needs a total overhaul by The Hotel Inspector or whoever has given it 5 stars.
- Official Description (provided by the hotel):
- Set above the English Channel overlooking Broadstairs and Viking Bay, Bleak House was the summer home of arguably Britain's greatest author, Charles Dickens, from where he wrote "David Copperfield". ... more less
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- Also Known As:
- Bleak House Broadstairs, Kent