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“Just what the cold weather ordered” 5 of 5 stars
Review of The Chocolate Shop

The Chocolate Shop
52 North Parade, Matlock Bath DE4 3NS, England
01629 000000
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Ranked #3 of 23 Restaurants in Matlock Bath
Price range: $2 - $10
Cuisines: Ice Cream, Café
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Restaurant details
Good for: Outdoor seating, Scenic view
Description: The business trades from Grade II Listed premises dating back to the early 1800's. Originally a chemist, and having all the original internal mahogany fittings, this shop is truely a wonder in itself. We sell hand made chocolates,freshly ground coffee, ice-cream, fudge and an award-winning Hot Chocolate drink in over 20 varieties !From 2012 we have also added flavoured wholebean & ground coffee to our range too
Worthing, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
“Just what the cold weather ordered”
5 of 5 stars Reviewed April 5, 2013

We stopped with the entire family in tow, to a wonderful Hot Chocolate, with lashings of cream and marshmallows. The taste of the pure chocolate was heavenly. Thank you again for creating a wonderful memory of our trip to Matlock Bath.

Visited April 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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92 reviews from our community

Visitor rating
    80
    4
    8
    0
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Canterbury, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“An interesting chocolate confectionery shop but average hot chocolate”
3 of 5 stars Reviewed April 4, 2013

Having read such glowing reviews, we were underwhelmed by the hot chocolate served here. It didn't help that it was a cold day and there is no indoor seating, so you are forced to drink on the pavement (Matlock Bath itself seemed a little run-down and uninspiring which lowered our spirits). If you like your chocolate laden with sugar, marshmallows and cream then you will probably enjoy a drink here. Personally, I much preferred the hot chocolate at Peli Deli (Matlock) and the Chatsworth Farm Shop Restaurant.

  • Visited April 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheChocolateShop, Owner at The Chocolate Shop, responded to this review, April 5, 2013
Disappointed to read your review and in response we would like to make the following points -

Firstly, you were not "forced to sit on the pavement". We are a shop and not a cafe and in line with our operating license we offer seating outside the premises and takeaway facilities.

Secondly, no comments were made to staff about the Hot Chocolate - it certainly wasn't "laden with sugar" in fact it has NO added sugar other than those present in flavouring syrups.

We certainly don't feel we can be held responsible for the "town being run down" - indeed, we make every effort to ensure that visitors enjoy their trips to Matlock Bath whatever the weather.

Ultimately, we have sold over TWELVE THOUSAND of our Hot Chocolates with many returning customers - so we think our reputation can ride out any such selective reviews.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
20 reviews 20 reviews
11 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“An fab”
5 of 5 stars Reviewed February 23, 2013 via mobile

Lovely coffee, lovely hot chocolate, even better eating chocolate and very friendly helpful staff- definetly worth a visit.

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Derby, England, United Kingdom
Senior Contributor
44 reviews 44 reviews
26 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
45 helpful votes 45 helpful votes
“the best hot chocolate ive ever had!”
5 of 5 stars Reviewed February 1, 2013

wow this is a lovely find its small and compact with seating outside. very reasonable price fantastic frindly service. i had the toffee hot chocolate mmm my son had the white chocolate one both dreamy we will be back soon

  • Visited January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Top Contributor
379 reviews 379 reviews
173 restaurant reviews
Reviews in 117 cities Reviews in 117 cities
211 helpful votes 211 helpful votes
“Great hot chocolate and yummy”
5 of 5 stars Reviewed January 22, 2013

I had a really nice hot chocolate here, which really made all the difference on a very snowy January day. I also bought some of the chocolate pieces. What I have tried so far has been so delicious.

  • Visited January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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