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“Luxury Castle in Tuscany” 5 of 5 stars
Review of Castello di Velona Spa,Resort & Winery

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Castello di Velona Spa,Resort & Winery
4.0 of 5 Hotel   |   Localita Velona | Castelnuovo dell'Abate, 53024 Montalcino, Italy   |  
Hotel amenities
Ranked #3 of 13 Hotels in Montalcino
Batavia, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Luxury Castle in Tuscany”
5 of 5 stars Reviewed October 16, 2013

This hotel is Amazing. From the property itself, with an outdoor pool connected to the indoor pool overlooking the Tuscan countryside - to the outstanding staff - especially Sabrina at the front desk - to the food and wine. The breakfast is outstanding and the staff goes out of their way to ensure your stay is memorable and enjoyable and you are made to feel "special".
There are wineries and hill towns within driving distance - or relax and enjoy the pool and spa. It is the perfect place for relaxing and enjoying Tuscany.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CastellodiVelona, Direttore at Castello di Velona Spa,Resort & Winery, responded to this review, December 4, 2013
Dear Travelbug_1547,
First for all my personal big thank you for mentioning me and the staff in your fantastic comments!
If we managed to make you feel special, well, this is a great goal! We know we can always do more but since we managed to ensure you a memorable stay then at least we know we are on the right path!
It is such a joy being remembered in such a joyful way and we hope we will have the pleasure to thank you personally soon!
Looking forward to welcoming you again, we send our kindest regards

Sabrina Camillini
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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251 reviews from our community

Traveler rating
    192
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    11
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 12, 2013

If you are staying in Tuscany, you HAVE TO GO HERE. If I could give this resort 10 circles, i would. The service from front desk to restaurants was just the best and comparable to the very best hotels in the world. The views from the hotel, which is on a high hill, looking across Tuscany are worth every penny. Throw in the spa and thermal waters in the pools but also in your room tub and you have a very special experience that you will never forget. In my business career, I have stayed at many of the best hotels in the world, and Castello di Velona is right up there with any of them. This is where you tell yourself, stay at CDV, you are worth it.

Room Tip: get a spa room, you can run the thermal waters into your very large Travertine tub.
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CastellodiVelona, Direttore at Castello di Velona Spa,Resort & Winery, responded to this review, December 4, 2013
Dear Murray M,
THANK YOU for sharing this fantastic feedback! We are so glad to be compared to the very best hotels in the world, both for the location but most of all for the service!
We know there are several details we still need to work on but your comments are so enthusiastic and they mean a real energizing power for all of us.
We all look forward to welcoming you again and we send our best regards

Sabrina Camillini
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Top Contributor
87 reviews 87 reviews
32 hotel reviews
Reviews in 47 cities Reviews in 47 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed October 12, 2013

We turned a curve just outside of the village of Castelnuovo dell'Abate (near Montalcino), and there at a short distance on its own vineyard-covered hill, sticking out into the Val d’Orcia is the stunning hotel Castello di Velona. You think, “this must be a dream.” Perched on top of its own mountain it looks like the perfect fantasy of an ancient castle. The Castello di Velona was a medieval fortress built in the 11th Century and the oldest part is the 12th Century watchtower, which was the scene of battles between the republics of Siena and Florence. During the Renaissance the castle was converted into a residential villa.

The Castello was recently miraculously renovated with the construction of a new section, called the “spa wing,” carved out of the mountain stone that supports the building. Needless to say, the spa wing has a large spa, with a large indoor/outdoor swimming pool, a thermal hot tub steam room and sauna. Other highlights of staying here are the spectacular views, comfortable rooms with marble bathrooms and thermal tubs, excellent food, a charming staff and, most importantly for wine lovers, production of their own exceptionally good Brunello wines and extra virgin olive oil.

Quite an experience!!

Room Tip: They all have great views
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  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CastellodiVelona, Direttore at Castello di Velona Spa,Resort & Winery, responded to this review, December 4, 2013
Dear Br00klynB,
Thank you so much for sharing such an amazing feedback! We can state we are proud to read about your satisfaction regarding both the room, the facilities and the services.It is such a joy to be part of a dream!
I know the hill we are on top of and the nature around are strategic elements but we can understand that also our human touch has been appreciated!

We all look forward to welcoming you again and we send our best regards

Sabrina Camillini
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreux, Switzerland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 11, 2013

This hotel is very impressive. It has everything you would expect from a luxury hotel. The rooms are very nice and so are the facilities. Beautiful pool and amazing service. This resort is ideal if you want to spend relaxing vacation in a truly wonderful surrounding !

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CastellodiVelona, Direttore at Castello di Velona Spa,Resort & Winery, responded to this review, December 4, 2013
Dear LudwigB91,
We are so glad to learn that we have been able to meet your expectations!
We all hope that you will enjoy our relaxing surroundings and our facilities soon again and we thank you so much for sharing such a positive feedback.
With kindest regards

Sabrina Camillini
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed October 3, 2013

Our jaws dropped when we walked thru the lobby to the outdoor veranda and pool setting. It is nothing short of spectacular. The sunrise and sunset views are amazing. Our room was enormous and the service here is exemplary.
It was a very special treat to stay there.
Important to note that we do travel a lot and try to stay in really really nice places and this place is one of the best.
Alos note that this was the last stop on a backroads premiere inn biking tour of tuscany so kudos to them for choosing such a great place to create lasting memories.

Room Tip: I dont think there is a bad one but ask for a sunset view if you can.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CastellodiVelona, Direttore at Castello di Velona Spa,Resort & Winery, responded to this review, December 4, 2013
Dear travplaces,
It is not easy to express our happiness since we managed to make your jaws drop! This is a real compliment for us since you clearly appreciated not only our lucky position but also our services and assistance.
We are so thankful to all our partners which allow us to have such a great exposure but most of all they give us the chance of creating lasting memories in our guests!
We really hope we will be able to welcome you again and we all send you our great thank you for sharing your positive feedback!
With kindest regards

Sabrina Camillini
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 30, 2013

We spent 4 days here , great spa facilities , wonderful views of the mountains , very nice rooms and excellent reception staff.Hotel is not well signposted (carry on from Montalcino for 10 kms).
Dinner expensive , and lacks imagination , bar service slow , but overall a great place to unwind , and some very good agro tourist restaurants nearby and in motalcino.
We spent 1 day in siena - very good

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CastellodiVelona, Direttore at Castello di Velona Spa,Resort & Winery, responded to this review, December 4, 2013
Dear Barrys194
First of all I wish to thank you for sharing your feedback. I can understand that from the product point of view as well as from the Front Desk assistance you have been satisfied. Not as much as with the restaurant and bar service and I am sorry for this. I would love to understand more you judgment regarding the expensive level of the dinner, maybe you consider it too expensive compared to the offer around the Castle? Or maybe compared to the portions? Or maybe relating the cost to the quality? This kind of specification would be really helpful for us but any way, we will take good note of your suggestions and make our best to improve the bar service and debug what is not at a good level in the food offer.
I thank you a lot for your review and I look forward to welcoming you again!
With kindest regards

Sabrina Camillini
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 28, 2013

Castello Di Velona is a 5 star luxury resort set on a hilltop outside of Montalcino in Tuscany (about 15 minutes drive). One can't express in words how amazing the setting is. It simply does not get any more beautiful. The resort is a converted castle with totally updated amenities. It is luxury at its peak. From the moment you enter the gates to the last drive out of the property you feel like you are the king of the castle! The staff is fabulous and makes you feel like you are the only person staying there. They helped with every detail with a smile and interest in your pleasure. We were upgraded to a spa suite with the most amazing views of the loveliest part of Val D'Orcea in Tuscany. The rooms was gorgeous and first rate in every detail from the marble to the deep tub and shower to the decor - just fantastic. Sunsets from our patio were beyond words. We enjoyed sitting at the infinity pool and just walking around the resort. We ate 2 meals at the restaurant for dinners and the quality of the food was wonderful, only to be outdone by the service. There are only a few small details that could be improved upon: 1. The restaurant decor is kind of "cold" and just a bit of work could warm up the environment there (put some table cloths out and put some soft elements around the room and it would be spot on), 2. Since the resort is fairly isolated - other than the restaurant you must drive for dinner to Montalcino and the drive at night is a bit interesting to say the least. It would be appropriate for the resort to have transportation service at certain times between the resort and Montalcino. Finally, 3. since again we are a bit isolated at night I think having some sort of entertainment option is suggested such as a nice bar area to sit in the evenings and have drinks and perhaps some light music (say a piano player or such) would be wonderful. Other than this, we had an amazing time staying 4 nights here and will suggest it to all of our friends who are thinking about staying at a 5 star luxury location in Tuscany away from the crowds of Florence and Siena. Thank you staff of Di Velona!

Room Tip: Stay in the new spa section of the resort if you like more modern accommodations, make sure you have...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CastellodiVelona, Direttore at Castello di Velona Spa,Resort & Winery, responded to this review, December 4, 2013
Dear BrickwallDad,
It is such a great pleasure to read about your satisfaction of the recent stay here at the Castello! As you stated, we really enjoy and feel proud to make guests feel like king/queen of the Castle!!
The suggestions you kindly shared are really important to improve our offer and assistance. We will seriously try to make these improvements therefore we hope you will be able to come back soon and test them personally!
We all thank you so much for this kind review and for the enthusiasm you have been able to transfer to us with your words.
With our best regards
Sabrina Camillini
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Castello di Velona Spa,Resort & Winery

Address: Localita Velona | Castelnuovo dell'Abate, 53024 Montalcino, Italy
Location: Italy > Tuscany > Province of Siena > Montalcino
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Montalcino
#5 Romantic Hotel in Montalcino
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Castello di Velona Spa,Resort & Winery 4*
Number of rooms: 46
Official Description (provided by the hotel):
Castle SPA Resort located in the heart of Val d'Orcia World Heritage Site. Winery of Brunello di Montalcino produced by the Owner in the Property with owned Vineyards around the Castle. In the Property is located the hottest Thermal spring in all Tuscany (85°C) whose mineral waters are led both in the 5 pools (inside and outside) and in the SPA Rooms. 1500 sqm SPA with water and steam Paradise of both Sauna Steam Bath Thermal pool and 6 emotional showers and ice cascade, with 6 single and couple treatments rooms(all cabinets have a view to Val d'Orcia). The hotel rooms are divided into Castle Rooms (all in the heart of the 1000 years old Castle) and SPA Rooms (with travertine marble all over the bathroom and room and Thermal water directly in your bathtub). Some of the SPA rooms have a private cabinet for treatments and massage with a separate entrance for the therapist who does not interfere with the privacy of the room itself. All rooms face the wonderful val d'Orcia 360°. All SPA rooms face the sunset and have a private garden. Gourmet Restaurant with a Terrace for summer dinner facing the Sunset side of the val d'Orcia for romantic dinner. ... more   less 
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Also Known As:
Castello Di Velona Montalcino
Castello Di Velona Hotel Montalcino

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