My husband and I and friends recently stayed at the Il Saraceno Grand Hotel on the Amalfi Coast. On a positive note, this is a spectacualr hotel, which rests on the side of a cliff and is a part of an old fort. It is located outside the town of Amalfi and there is a free shuttle to town on a regular basis. The superior room we booked had a small balcony and was decorated with dated furniture (no..not antiques) and we did have a leak in our bathroom so the floor was constantly wet. Our friends staying in the room next to us were covered in bites, so we believe there may be a bed bug issue? There is a great private beach, which is accessed by an internal elevator. The terrace area is lovely with sweeping views of the Amalfi Coast. The reception and porter service was absolutely fine. Now for the negatives, the food & beverage service was horrendous...in fact there was no service! Be prepared to ask numerous times for menus/drinks and be prepared to wait even longer for your order to arrive. Do not believe the hotel motto as the wait staff are definitely not gracious or friendly. Maybe there might be one or two exceptions to this but overall, very poor service. We ate in the restaurant and it was mediocre. To be honest, I have never written such a negative review and I was warned by locals in Positano that Il Saraceno was a terrible choice...they were absolutely correct. I would never recommend this hotel.
- Official Description (provided by the hotel):
- Il Saraceno Grand Hotel is located on the road from Amalfi to Positano, at 2 miles from Amalfi, on the most spectacular bay of the Amalfi Coast. All rooms with sea view, private beach, swimming pool, private parking. ... more less
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- Also Known As:
- Il Saraceno Grand Amalfi
- Il Saraceno Grand Hotel Italy/Amalfi Coast - Conca Dei Marini