My husband & I stayed in Atrani over 10 years ago and loved it, so when we knew we were returning to the Amalfi coast we immediately looked for a hotel here.
The Palazzo Ferraioli is a lovely hotel - yes it is very hard to find the first time as all the reviews say (walk into the square & then look for a little tunnel/staircase on the left just at the end of the shops/ cafes on the left. It's signed Via Campo which is the "street" the hotel is on, then follow the signs.) There are lots of steps up so probably not suitable for those with very young children or if you have limited mobility, but otherwise it's not too bad & all that walking helps to work up an appetite for dinner! The hotel is close to the bus stop so good for day trips to Ravello etc and a reasonable (& pleasant) walk round the headland to Amalfi for all the restaurants and sights.
The hotel itself is very clean & decorated to a high standard throughout. The staff we found to be friendly & helpful, on the evening of our first stay there was a problem with the hot water supply meaning a cold shower for us (reviving but a little too bracing!!) when we returned from our evening out we found a note from the management awaiting us apologising for the inconvenience. Staff on reception were happy to help with bus times, places to get fuel for our car etc
Parking is always going to be a problem somewhere like this, however the Luna Rossa Parking is only a couple of minutes walk away (beware though if you pay upfront for several days parking & you take out your car, you aren't guaranteed a space when you get back. This happened to us on a Saturday and we had to queue to get back into a space as the carpark was full). The hotel will valet park for you but at €5 more per day than in the Luna Rossa parking.
The room was lovely with a sea view, large comfy bed & clean bathroom. There is a roof terrace with sunbeds etc & the only thing you might wish for is a swimming pool of some kind, however the beach is only a 5 minute walk away for a dip in the sea & the hotel will provide beach towels to borrow.
The breakfast was continental style with a very extensive selection of fruit, cold meats, bread, pastries & amazing cakes. There is a limited choice of hot food (various egg dishes) but with the variety of cold breakfast on offer we didn't consider it. There were some lovely fresh juices as well as a good selection of teas & freshly made coffee, cappucino etc.
Overall if you're looking for a hotel close to Amalfi but in a quieter, less "touristy" location you could do worse than book yourself in here for a few nights. We'd definitely stay again.