Just back from 7 night stay. No air conditioning! Room was excruciatingly hot all day and night! Even with the blind down, curtains closed balcony door open and noisy electric fan on! Result was covered in mosquito(?) bites all over. Am now thinking could be bed bug bites from the very dated bed, carpet and curtains and covers!!!!! NO HOT WATER!!! Although reported daily, was told that 'for security reasons!' the boiler must not be heated any higher and pumps to rooms from the basement! Also, sandy in colour when it leaves the taps! Mini fridge? We complained that it was not working and an 'engineer?' came, pulled it from the cupboard it was in, turned it upside down and explained that there was no motor in it to provide any cooling system! TV? No English speaking channels available except an American channel showing shares prices? All inclusive does not provide bottled water, only a machine supplying water tasting of chemicals! Only local wine & beer provided that you help yourself to and soft drinks that do not taste of anything recognisable! Coffee machine, again tasting of strange chemicals and often out of order! Food?! Very basic, luke warm and apart from salads and bread hardly edible! Snacks were in the form of 15 bread rolls and some dry cake! Entertainment? None! At 10am & 4pm a very young Italian girl who could not speak any other languages would wander around the pool asking if you wanted to ‘do gyn!’ (think she meant gym, but no-one ever took up the offer so she just sat around for half an hour with the same cd playing quietly!) In the evening, the ‘barman’ played a cd at the pool/snack bar for people who found the rooms too hot to spend any time in!!! Outside, the view from the pool area was lovely! However, the sunbeds were old and uncomfortable as was the too hot to walk on wooden decking surrounding the whole pool area! On arrival, the receptionist told us ‘lovely hotel, very relax, no panic!’. We were not given any ‘welcome pack’ with information except for local bus timetable and meal times! There was no info on emergency procedures or even fire exits! The whole hotel is very dated and unwelcoming! Staff not helpful! Couldn’t wait to leave!
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