There are so many great aspects to this resort that it is a shame the company running it do not push the boat out a little further and make it a truly great place to stay. We arrived on a very late flight so there was a swift check in procedure which was professional and friendly. We were taken to our room and there was a rather sad looking stale sandwich waiting for us in the fridge which was fine as we were just tired and ready to sleep but if you are going to attempt to make a first impression on a customer at least try to impress them rather than disappoint. Our stay at the hotel was half board as we wanted to explore the island a little in a hire car. ( this was superb value booking it through George who operates in the hotel reception ). This is my main gripe on the first day I ordered 2 drinks at the bar and when I went to pay the waiter said he would have used different spirits if he had known I was not all inclusive. These were two completely watered down drinks charged to my room at 17 euros. The cost is not relevant until I find I have been given a second rate drink. This is not only an insult to myself but also to those people who are all inclusive who deserve to be treated in the same manner as me and not given a substandard drink. I was therefore too embarrassed to announce myself at the bar each time I wanted a drink as being any different to other guests so I chose to spend my money elsewhere. The charges for a bottle of house wine or water when eating was not in line with anywhere else on the whole island which is sad as it leaves an unpleasant taste to feel you are being ripped off. None of these things are controlled by the employees of the resort who were brilliant in every way, they were always most polite and seem very happy in their jobs. The cleaning and ground staff put most other resorts to shame. The attention to detail they showed was superb. I cannot fault the food in any way either. They try to cater for all tastes and the food was always freshly cooked and the choice was very good. The maître de was on hand every night and was as likely to be seen helping clear a table as he was chatting to customers or his very good staff. The management put on a weekly show where they thank the guests with a drink and firework show. This is a nice touch and would be something that many companies should consider copying. The entertainment which appears to come in for criticism is not great but certainly as good as any other hotel in that it was different each night and in general did entertain. The location of this hotel is superb and the beach although small is a lovely alternative to the pool area. We would probably not return to the resort for a two week stay as we like to travel around but would certainly consider returning for a week. My advice would be that if you are looking for a complete switch off then this resort is perfect in every way. There are also a really wide mix of nationalities and age groups which makes the resort far more friendly. PS the spa is well worth a visit, it is slightly more expensive than most but the massage is great.
- Official Description (provided by the hotel):
- Couples only resort. ... more less
- Also Known As:
- Atlantica Imperial Hotel Kolimbia
- Atlantica Imperial Resort Rhodes, Greece
- Hotel Atlantica Imperial
- Atlantica Imperial Rhodes