We Traveled in September we booked the swim up room in the relax side , not a bad choice btw , our first encounter with the Holiday Reps was not the greatest , we were pointed towards the coach pick up area a where a number of Thompson/choice , reps stood chatting , after disengaging one we were pointed towards our coach, We were very surprised that a rep was not traveling on the coach with us , which adds some confusion later, as we were not told how the village operated and what was available.
Our bags were taken to our room , while we checked in, with a warm glass of sparkling wine and OJ, Again very little info gain here, we were given various documents telling us where and when the welcome party would be next day.
there are buses outside to local beaches and a land train into town , would have been nice to be told this on our arrival and not found out ourselves in the last few days of our holiday
One thing I will say is that you only get a bottle of water on arrival if its a late flight, other than this you have to buy a bottle at the shop, and refill it at the bars etc, great for a 5 sun resort huh?
The room was really nice , however again no info was given , so our room was not cleaned for a few days until we discovered the lights on the door switch had to be turned on and off to let the maid know when to clean .
We had no issues with sun beds on this side of the resort, although you still have people putting out towels early
Some guest were irritated by the fact to get to their room they had to walk round the complex to get there unless you wanted a paddle or swim, this was not an issue for us we had the end room, most of the rooms are in the sun for 3/4 hours a day at some stage of the day.
I must say this Holiday was for my son who is six , and he loved every minute of it, great activities , brilliant kids club reps, he loved the evening shows , and they actually changed the bingo time to after the kids show .
Adult entertainment is Poor, the alcohol served is cheap and nasty, cocktails weak and flavorless, the ice cream served is brand less,I have read other reviews , and I wonder about where these people have eaten or been before, there was loads of food available , but poorly prepared and cooked , apart from some odd exceptions, as for the ala cart restaurants for get it , we went to both twice , because we just thought we ordered the wrong meal,they seem to try to over whelm you with the amount of food.
The deserts look fantastic , but lack any taste apart from sugar, all synthetic cream or cake base and iced over, there are a few exceptions , but not many
an example for desert streamers , easy to make you would think, we got a biscuit with synthetic cream and coffee pored on top, I had mussles should be great we are on a island sea food abundance , I got frozen fish in a horrid warm water slosh and a price of french bread in it soaked , yuk, and on it went, the spaghetti was great my little lad says.
I seem like I am moaning to much but paying £6000 I feel just a little ripped off.
There is a adult bar , which is very nice , but if you want a nice local beer be prepared to pay 2.5 euros extra , I would have thought being AI they could have reduced this charge , as a drink in a bar off the resort is cheaper than this.
there is much more to tell , but that's all I want to say , this is a 3/4 star /sun resort MAXIMUM ,First Choice last choice.
Lazy river is fab ,On the water slides there is a age limit, life guards need to stay off their mobile phones
Don't waste your money upgrading either
For kids unbeatable, for adults sadly lacking
swim up room relax side , read the reviews to which room you would like
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.